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Residence Inn Palo Alto Los Altos

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Residence Inn Palo Alto Los Altos
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156 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Manhattan Beach, California
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

We chose to stay here for the Thanksgiving weekend because we had such a positive experience when we stayed here in October. I wish we hadn't as the lack of attention to detail was overwhelming. We checked in Wednesday evening and that was the only thing that was pleasant. After we obtained our keys, the front desk said parking would... More 

Helpful?
Thank _jrremson
Linda A, Manager at Residence Inn Palo Alto Los Altos, responded to this review

Thank you for taking the time to complete the Trip Advisor Review in regards to your recent stay at the Residence Inn Palo Alto Los Altos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the toilet not... More 

Tucson, Arizona
Level Contributor
246 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 5 days ago NEW

This place is beautifully located off of El Camino Real in the back. Newly decorated. wonderful price for the area. Felt like it was primarily meant for software designers who could work in their suite for hours. Colors were neutral grays and restful. Great breakfasts.

Helpful?
Thank grand old girl b
Las Vegas, Nevada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

this hotel has very friendly and helpful staff, room was clean and comfortable,had a mini suite,grounds were well kept, very quiet room, breakfast was served the next morning, i was surprised how good it was

Helpful?
Thank jjhbem
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear jjhbem: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future.... More 

Washington DC
Level Contributor
100 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 5 weeks ago via mobile

I am not sure whether this hotel was newly built or newly renovated, but everything was so gorgeously modern and clean that we wondered if we were the first guests in our room! Spacious kitchenette, large living room, large bathroom. Excellent breakfast buffet and plenty of free parking. Loved the modern decor. Thanks!

Helpful?
Thank Ariz0nagirl
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Ariz0nagirl: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future.... More 

Bay Area, CA
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 7, 2016 via mobile

Stayed here for one night on business. No complaints about any of it. Check in was simple and fast. The gentleman at the counter was super friendly. (Unfortunately I don't recall his name, may have been Cory) The room was amazing. Updated and clean. If I was staying here longer I woud have utilized all the amenities in the studio... More 

Helpful?
Thank Rahulm80
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Rahulm80: Thank you so much for your raving review. We hope to see you again and again when you travel to the area. Please let your colleagues know about us too! Sincerely, Linda Apichell, GM More 

Glasgow, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 26, 2016

This hotel is my go to hotel in Palo Alto, I always stay here having tried a few of the others in the area. The rooms are spacious and have a full kitchen/living area and it's dog friendly. It's a little annoying that the TV's don't seem to like you plugging your own devices in but they have Cable and... More 

Helpful?
Thank Omar K
Linda A, Manager at Residence Inn Palo Alto Los Altos, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Residence Inn Palo Alto Los Altos. Upholding our commitment to provide a memorable experience with exceptional service, we appreciate the 4 star rating. Have an excellent day! Best Regards, More 

Shanghai, China
1 review
Reviewed August 21, 2016

There was a small glitch in our reservation when we first arrived - our room was not ready and the next room we went to was not fully prepared, either. However, the Operations Manager, Mr. Ahmad Barakzai, could not have been more professional, considerate, friendly, or attuned to our needs. Our stay was excellent and the staff - from front... More 

Helpful?
Thank valleyfalls2016
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear valleyfalls2016: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future.... More 

Bengaluru, India
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2016

I stayed 5 nights at this place during a business stay. I found the place very convenient with some good eating joints around. Plus being on El Camino Real made it easy to get around. The room itself was quite self sufficient and well planned. It has a good space to move around in the living area with a sofa... More 

Helpful?
Thank AnishGogate
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear AnishGogate: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future.... More 

Denver, Colorado
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 11, 2016

I was greeted by a sweet gal, Martha. She checked me in and explained about the property and even what was being served that evening. While they charge for parking, the rate is reasonable. My room was super cleaning and updated. It was nice being on a business trip and having the comfort of a separate living space. I didn't... More 

Helpful?
1 Thank IndoorCamper
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear IndoorCamper: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future.... More 

Richmond, Virginia
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 22, 2016

We spent one night at this Residence Inn while touring Stanford University with my nephew. Our two bedroom/two bath suite was quite nice, fully updated and nicely decorated with modernist furnishings. The full size refrigerator with ice maker was convenient in the kitchenette. Beds were comfortable and bathrooms had large modern showers. Full breakfast in the lobby dining area is... More 

Helpful?
Thank Shannon H
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Shannon H: More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Residence Inn Palo Alto Los Altos

Address: 4460 El Camino Real, Los Altos, CA 94022
Location: United States > California > Los Altos
Price Range: $125 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Los Altos 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Palo Alto Los Altos Hotel Los Altos
Residence Inn Los Altos
Los Altos Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Palo Alto Los Altos staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Residence Inn Palo Alto Los Altos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was in the back of the property and had a great view of tall trees outside out windows. 2nd floor.”
 of 5 bubbles grandoldgirlb, 5 days ago | Read review
“If you are parking go for a room in the building over the car park.”
 of 5 bubbles omark660, Aug 26, 2016 | Read review
“Plan for a daily charge for parking. The spots in the lot fill up quickly; use the underground parking garage safe - and convenient.”
 of 5 bubbles valleyfalls2016, Aug 21, 2016 | Read review
“Request a room across from check in. Hotel has weird lay out and better to park in garage with elevator access to room.”
 of 5 bubbles beverlyd226, May 4, 2016 | Read review
“Ask for rooms in the annexe”
 of 5 bubbles weekend_wanderer1, Feb 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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