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Residence Inn Cypress Los Alamitos

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Residence Inn Cypress Los Alamitos
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144 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Cypress Los Alamitos
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Showing 136: English reviews
Ewa Beach, Hawaii
Level Contributor
277 reviews
224 hotel reviews
common_n_hotel_reviews_1bd8 441 helpful votes
4 of 5 stars Reviewed June 7, 2014

The title of this review is important - because one of the recurring themes is that the hotel takes a photocopy of the guest's ID (please note my 170+ reviews, and even I find this odd in a US hotel, more common in foreign hotels where a copy of one's passport is the norm). Then, the GM goes on to... More 

Helpful?
3 Thank Boeing767
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your feedback regarding the Residence Inn by Marriott Cypress Los Alamitos. I understand there is confusion because of our name and zip code. The hotel is physically located in the City of Cypress, but has a Los Alamitos zip code due to zoning created many years ago. Because of this we include both Cypress and Los Alamitos... More 

New York City, New York
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 3, 2014

I was traveling here for business for 2 weeks. I arrive and check in. The staff at the front desk took my state ID and made a copy. They gave me my room number and directions to my room. I arrive to my room with bags in hand to find out the room is already occupied. I was startled to... More 

Helpful?
1 Thank Jessica S
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for taking the time to review the hotel. I am disappointed to hear that you were unhappy and that we did not provide you with the outstanding experience that you expect and deserve. As a member of the Cypress business community, we are required to follow the laws of the city. One of those laws, is Cypress Municipal... More 

Placerville, California
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 28, 2014

Always try and stay in a Residence Inn during business travel. I like the rooms and the service. The price is a bit high for my pleasure travel (cheap) but if someone else is paying why not! Over the past few years, the evening reception (The mix) has been cut way back. Last evening I found out that "the mix"... More 

Helpful?
Thank 20Chris00
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. We are very glad to hear that you like our suites and the service provided by our team and greatly appreciate your honest input on our evening social. Based on feedback from previous guests, the Residence Inn brand is currently exploring new opportunities to refresh our evening... More 

Las Vegas, Nevada
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 20, 2014

We stayed here for one night in a two bedroom/two bathroom suite and it was perfect for us. The hotel is located in a nice quiet area with plenty of restaurants and stores in the area. Short drive to the freeway. The staff was really nice, even gave me cookies upon check-in. I felt safe leaving my car in the... More 

Helpful?
Thank lvgrl2014
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your feedback regarding your stay. We appreciate the comments regarding our awesome staff! I have discussed your comments regarding the amenities with our housekeeping staff to ensure that these errors do not occur again. We are also in the process of replacing all of the sofabed mattresses to ensure a comfortable night in every bed in the... More 

Roseville, California
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 25, 2014

We stayed at the Residence Inn Cypress Los Alamitos from April 19-25th. We stay here with some frequency as our kids/grandkids live nearby. The rooms are up-to-date, clean, and comfortable. The pool area was pleasant and the pool water clean (although it could be a bit warmer). Our grandchildren love spending time in the pool. Actually, they love coming to... More 

Helpful?
Thank LindaForThePeople
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for the wonderful note regarding the hotel and the staff. We are delighted to host you and your grandchildren whenever you are in the area. I will check on the pool temperature to make sure it is at the correct temperature of 80 degrees so it will be perfect for your next stay! See you soon! More 

Houston, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 1, 2014

We arrived very early because we needed to check-in before a late afternoon appointment. At the front desk, Matt was very helpful and did everything he could to accommodate our needs. During the duration of our stay, 7 nights, we found the front desk staff to be very courteous, helpful, and cheerful. Our first night the bed was horrible. Collapsed... More 

Helpful?
2 Thank pdcarp_tx
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for the outstanding review of the hotel. We appreciate your feedback. I'm delighted to hear that we were able to resolve the mattress issue for you so quickly. We are planning to replace all of the mattresses in 2014, so our guests will never experience a poor sleeping experience. We look forward to your next stay. More 

Bulle, Switzerland
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 2, 2014

This property was so amazing that I came back twice! I was here couple days for work and I couldn't have asked for more. Everyone went out there way to help you. The checkin process for fairly quick, the room was quiet ( no matter what floor you were on) I stayed on the 4th floor the first couple nights... More 

Helpful?
2 Thank Paris4Life
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your great comments on the hotel and staff! The patio and BBQ area are open to our guests and are busy year round due to the wonderful California climate. We are happy that you were able to enjoy the area with your friends. The 24 Hour Fitness next door is a great partner to the hotel. The... More 

Los Gatos, CA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed here in lieu of an unsafe/dumpy "hotel area" while visiting friends who live in Pasadena. Safe, clean area. We travel with dogs and found the hotel hospitable for dogs with grass area to do their business. Hotel has indoor hallways, was quiet, nice clean kitchen w/full frige, pull-out sofa and bedroom. Breakfast was decent.

Helpful?
1 Thank Sue C
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for choosing the Residence Inn by Marriott Cypress Los Alamitos! We appreciate your business. As a pet friendly hotel, it is important to us to provide nice areas for the pets as well. We look forward to your return! More 

San Francisco, California
Level Contributor
217 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed December 31, 2013

We picked this particular Residence Inn because of its location -- midway between a number of family and friends that we planned to visit. The location turned out to be perfect for us and the hotel is located in a very quiet neighborhood. Additionally there are a number of decent restaurants nearby. The property is very clean, the service excellent,... More 

Helpful?
1 Thank SFGAL8
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you very much for your kind comments. One of the hotel's best features is that we are centrally located in the Los Angeles/Orange County area. We look forward to seeing you the next time you are in the area! More 

Denver, Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 28, 2013

Stayed here for 15 days in August. The service was great. The rooms were clean and spacious. The hotel layout was nice and the central courtyard and pool area was a pleasant place to relax. Housekeeping did a fantastic job. My room was always clean and fresh when I returned from work each evening. My one complaint would be with... More 

Helpful?
2 Thank 886SeanC
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your comments regarding the cleanliness of the hotel and the staff service. My team is delighted that you enjoyed your extended stay with us. I am sorry to hear that you did not enjoy the complimentary breakfast and social hour. The hotel does utilize Pappetti's Liquid Eggs for the scrambled eggs and Hilltop Hearth for the Hot... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Residence Inn Cypress Los Alamitos Hotel is located in the heart of California's Orange County and provides just what you need to maintain your normal pace when planning an extended stay. The Cypress, California hotel features a state-of-the-art lobby designed with a variety of comfortable spaces and complimentary WiFi, making it easy to hold impromptu meetings. Spacious guest suites at this extended stay hotel in Los Alamitos, California feature a sectional sofa, ergonomic desk, chic bathroom & a contemporary color scheme, which complements each suite’s separate spaces for eating, sleeping & working. Take advantage of the fully-equipped kitchen, but don't miss out on a free hot breakfast in the morning, featuring various fresh, healthy selections. Finish the day at the Cypress, CA hotel's all new evening experience; Mon. - Wed. “The Mix” offering guests a fun and relaxing way to unwind and connect. The Residence Inn by Marriott Cypress Los Alamitos Hotel gives you everything you need to thrive. ... more   less 

Additional Information about Residence Inn Cypress Los Alamitos

Address: 4931 Katella Ave, Los Alamitos, CA 90720-2721
Location: United States > California > Orange County > Los Alamitos
Price Range: $169 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cypress Los Alamitos 3*
Number of rooms: 155
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Also Known As:
Residence Inn Cypress Los Alamitos Hotel Los Alamitos
Residence Inn Los Alamitos
Los Alamitos Residence Inn
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