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The Queen Mary

11% less than usual
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Guests1 room, 2 adults, 0 children
Traveler (4079)
Room & Suite (1166)
Dining (109)

About

#19 of 61 hotels in Long Beach
Location
Cleanliness
Service
Value
The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. Don't miss your chance to visit an iconic landmark!
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Concierge
Wifi
Paid wifi
Internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Bay View
Hotel links
Visit hotel website
Hotel packages

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
30Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
7,603Reviews
116Q+A
100Room tips
Traveler rating
  • 2,739
  • 2,699
  • 1,231
  • 504
  • 430
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Popular mentions
We stayed aboard the Queen Mary for one night. We arrived very late on a Friday night (nearly 11 pm), and checked into our room. The place seemed deserted at this hour, and we inquired about food service. There was none available at this hour. The bar was open, but no food was available at the hotel. No packaged food from a shop—nothing. I found this strange for a hotel of any sort. Our room, which was a mini suite, was large, but VERY tired and shabby. Not even a complimentary bottle of water in the room. I went to use the bathroom and discovered a leaky pipe that left a puddle on the floor. I mentioned it at the front desk and they immediate moved us to a very large suite. The staff was helpful and courteous to us. Our large suite was also shabby. It was a sad reminder that the ship may have been beautiful in the 1930’s, but no longer is beautiful. Lots of deferred maintenance. The bed was comfortable, shower heads were installed for short people, a/c was non existent. Given that this was the best suite on the ship, I can only imagine what a standard room is like. We ate breakfast at the restaurant. Food was good, service was attentive. I can’t recommend staying aboard the Queen Mary. I think it is worth a visit and a tour. But stay at a modern hotel.
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When they say “ never go back “ in this case it’s so true This Grand Old Ship is in need of some restoration as thing have become tired.. The TV with annoying colour fault not repaired for a month , the tape on the worn carpet, electrical switches that don’t work. Folks used to dress in 30s 40s costume , now scruffy and ultra casual if you’re lucky. Kid sitting on the grand stairways playing with their phones . So sad.
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Response from QM1934, Guest Relations Manager at The Queen Mary
Responded 5 days ago
Hello Paul, Thank you for visiting us aboard the Queen Mary. We are sorry to hear of your negative experience and we apologize for any inconvenience during your most recent stay. Customer satisfaction is of top priority to us, and we are sorry we failed to provide you with a positive guest experience. We will direct your feedback to our guest services department so we may improve in that area. Thank you for taking the time to review your visit.
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They say it's haunted. I don't care what it is, I didn't bat an eye! Do I care? No, because all my girlfriends beg of me to retell my stories from a night's stay here. Will I tell you? Nope! Go find out for yourself or find me unwinding with a glass of Chardonnay! Lol! You. Won't. Regret it. Treat yourself and confront your fears!
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Response from QM1934, Guest Relations Manager at The Queen Mary
Responded 1 week ago
Hello, We are so glad that you enjoyed your time aboard! We hope to see you back again soon.
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I admit that the QM is so huge and beautiful, and its history amazing, but I recommend a day tour of it versus booking a room! The rooms are tiny and antiquated, to be expected - but the plumbing is utterly bizarre! It can take 7 tries to flush the toilet with the weird metal push paddle/handle. Getting hot water to take a shower takes waiting at least 30 mins. The bathtub was dangerous - curved up on both sides - a very narrow space of flat area for standing up. No a/c, so we opened the portholes. Only two electrical outlets. Just fyi - no coffee maker in the room or robes. Am no spoiled brat, but for those prices... Staff is very friendly, will help you when you're lost, which you will be at some point. It was a bucket list thing for a friend, but not on mine. ;)
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Response from QM1934, Guest Relations Manager at The Queen Mary
Responded 1 week ago
Hello, Thank you for joining us aboard the Queen Mary, we appreciate you taking the time to review your stay. We have passed along your feedback to the appropriate department so we may better improve our guest experience. We hope to see you aboard in the future!
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While in Long Beach to attend a conference in town, colleagues and I chose to stay aboard the Queen Mary. We thoroughly enjoyed the historic ship and the historic touches left in the rooms that have been modernized. Each room was neat, clean and dripping in old world elegance. The beds were very comfortable, and the linens of high quality.
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Response from QM1934, Guest Relations Manager at The Queen Mary
Responded 1 week ago
Hi Julie, Thank you for joining us on the Queen Mary. We are happy to hear of your wonderful experience aboard. We appreciate your positive feedback as it lets us know what our customers enjoy most about the Queen Mary. We hope to see you again soon!
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PRICE RANGE
$115 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queen mary los angeles, queen mary california, queen mary long beach
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
347
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