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Holiday Inn Long Beach Airport Hotel

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Holiday Inn Long Beach Airport Hotel
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31 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Long Beach Airport Hotel
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Showing 29: English reviews
Kansas City, United States
Reviewed October 11, 2016

I had a reservation for 2 nights. I was unable to make it to Long Beach for the first night due to a cancelled flight. I was told at the front desk that I would not be charged for not showing up the first night due to circumstances outside of my control. I was subsequently charged $156.34 by the hotel....

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Helpful?
Thank Randy N. W
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. I'm very concerned with the comments and I would welcome the opportunity to address your concerns personally with you over the phone by contacting my office at (562) 597-4401. Our hotel is very proud of its...

Birmingham, Alabama
Reviewed October 5, 2016 via mobile

Booked room 2 weeks ahead of time for week long business trip......was very specific to booking agent (whom which told me he work at said hotel)....that I wanted a room with a balcony, that being my #1 priority for the room. He assured me that he had 1 room left WITH outside balcony access....I immediately told him to book me....

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Helpful?
Thank Mark M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel and we are very sorry that we failed to deliver an exemplary experience. I'm very concerned with the comments you made regarding our staff and I would welcome the opportunity to address your comments personally with...

Reviewed September 28, 2016

I've stayed here three times now and it really is a good hotel. Room is spacious, but the bathroom seems to barely fit in the room. Door is only centimeters from the toilet! Shower is decent although the water can get pretty hot. Room comes equipped with a hair dryer, mini Keurig coffee maker, fridge, and A/C. The A/C worked...

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Helpful?
Thank Danielle R
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for being a loyal guest and sharing your experience with us. It pleases us to know that you were satisfied with the amenities we offered. Your feedback is of great importance to us and allows us to monitor and improve our service continually. We look forward to welcoming you back to our hotel on your next visit Long...

Brooklyn, New York
Reviewed August 26, 2016

This hotel is aging. It is in need of a room restoration. Especially the carpets. Very dirty carpets (in the room). The bathroom needs a renovation. And you can hear the freeway from my room.(9th floor) . Lobby is nice and staff is friendly. The hotel has a shuttle bus driver . Extremely friendly and fast. Never waited for him....

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Helpful?
Thank Scags217
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide valuable feedback about your experience at our hotel. We are happy to know that you enjoyed our service provided by our hardworking staff. However, we regret that not every aspect of your stay was ideal. We apologize that we fell short on your expectations on the room condition in our annex building...

Reviewed August 21, 2016

My family just stayed at this hotel for 3 days and 2 nights in 2 rooms (next to each other). I picked this hotel because of it's proximity to Long Beach State and my previous experience at other Holiday Inns. On the first night, my sister saw a nymph cockroach crawling along the wall above the door. She managed to...

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Helpful?
1Thank Lucia G
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for letting us know about your experience at our hotel. I am sorry that we did not meet your expectations during your recent stay with us. Our hotel is very proud of its level of service, safety, cleanliness, and quality of its product. The feedback we receive from our valued guests, like you, enables us to target problem...

Palo Alto, California
Reviewed August 1, 2016

Very friendly and helpful staff - 5 stars there Rooms clean albeit small 3 Stars for slamming doors, not insulated door which let it so much light that you always have twilight at night. The worst is the door to the adjacent room which is thin that one can hear the entire conversation next door. We had kids next door...

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Helpful?
Thank Calmhawk
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide some valuable feedback about your most recent stay at our hotel. While we are thrilled that you enjoyed much of your stay, we regret that not every aspect about your experience was perfect. Please know that we take your comments very seriously, and we will look into the matter to see what...

Reviewed July 29, 2016

Not close to the beach. The rooms are old, but they are trying to make them feel younger. Not a great area of town. All in all, I would not stay here again. And, i would pay more to stay farther way for better comfort.

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Helpful?
Thank Tim V
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for letting us know about your experience at our hotel. I am sorry that we did not meet your expectations during your recent stay with us. We take all comments into consideration and welcome any opportunity to improve. We are happy to announce that our annex building will soon undergo a multi-million major renovation and will be converted...

San Dimas, California
Reviewed July 23, 2016 via mobile

I stayed here over night before a flight out of Long Beach airport. The hotel is clean in the common areas. The room have decent space. If you have trouble with noise, be prepared to hear a lot. The walls are thin and you can hear everything in the next room. The noise from the street is constant. If that...

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Helpful?
Thank Charles M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide some valuable feedback about your most recent stay at our hotel. While we are thrilled that you enjoyed much of your stay, we regret that not every aspect about your experience was perfect due to freeway noise. Please be assured that we take your comments very much to heart and will provide...

Cape Coral, Florida
Reviewed June 27, 2016 via mobile

The hotel was clean, and well kept. The thing that impressed me was how they were concerned for our well being during a black out in the area. We weren't sure if it was the room, the hotel or the whole area. The management team came on the intercom speaker and provided all the guests with information about the surrounding...

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Helpful?
Thank Dawn M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for your kind review and for being a loyal guest of the Holiday Inn Long Beach Airport Hotel. It is always motivating to hear that our guests appreciate the friendliness and helpfulness and that they also acknowledge the continuous efforts to keep our guests safe during their stay with us. I will personally pass your kind words to...

San Francisco, California
Reviewed June 15, 2016

The physical condition of the hotel was fine, location was okay, but the front desk staff was rude and they were less than honest. I will not return and I could not give a recommendation for this place when there are so many other options.

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Helpful?
Thank Gina C
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. I'm very concerned with the comments you made and I would welcome the opportunity to address your comments personally with you over the phone. The feedback we receive from our valued guests, like you, enables us...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the outside, our building resembles the Capitol Records Tower downtown, and trust us: the inside is just as cool. We've renovated every room so that we're AAA Diamond rated and classified as a Green Hotel. For guests seeking a modern dining experience, we've also updated VUE Bar and Restaurant with its penthouse-level view of Long Beach. Free shuttle services and extended parking make our hotel the ideal location for those looking to host a conference, catch a Galaxy game, or to simply enjoy the charming attractions that southern California has to offer. ... more   less 

Additional Information about Holiday Inn Long Beach Airport Hotel

Address: 2640 N Lakewood Blvd, Long Beach, CA 90815-1715
Location: United States > California > Long Beach
Price Range: $161 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Long Beach Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Long Beach Airport Hotel Long Beach
Long Beach Holiday Inn
Hotel Style:
#1 Green Hotel in Long Beach
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Long Beach Airport Hotel staff and other travelers.
4 questions
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Carle Place, New York
Los Angeles, California
Redmond, Washington
over a year ago

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Questions? Get answers from Holiday Inn Long Beach Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the 2nd floor and above”
 of 5 bubbles lw810, 2 weeks ago | Read review
“Executive rooms definitely worth the extra price”
 of 5 bubbles Want2TrvlMore_11, 2 weeks ago | Read review
“We loved the Executive suite 1114”
 of 5 bubbles LakersFan1954, Jan 17, 2017 | Read review
“Looking at Long Beach Airport”
 of 5 bubbles buckk2016, Jan 16, 2017 | Read review
“stay close to the top for the best views and facing west if possible”
 of 5 bubbles robertgJ9744LR, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question