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Holiday Inn Long Beach Airport Hotel

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Holiday Inn Long Beach Airport Hotel
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23 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Panama City, Florida
Reviewed 4 weeks ago via mobile

Came to Long Beach for business for 2 weeks, booked room but was lured into false room......management did not care.....was asked to call Robert Smit, whom I guess is property manager, to call him. Called several times, several voice mails......he was on vacation till the 31st of oct.......this hotel does not care!!! Save your money, go somewhere else with better...

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Helpful?
Thank Mulberri
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions and proper training to to our staff to ensure similar situations can be avoided in...

Omaha, Nebraska
Reviewed November 2, 2016 via mobile

This hotel is undergoing a much-needed renovation. Unfortunately, I got one of the unrenovated rooms in the older, "motel" part of the complex. Good point: they took two rooms and made them into one - so it was a HUGE suite. Bad point: dated, noisy (with airport and vehicular traffic). Lobby had been renovated and the restaurant/bar has been moved...

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Helpful?
Thank burnsomaha
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for your kind review. We gladly noted that the services and facilities of our hotel corresponded to your expectations and that you have spent an enjoyable stay with us especially the service provided by our staff and their friendliness. However, we regret that not every aspect of your stay was ideal. We are happy to announce that our...

Kansas City, United States
Reviewed October 11, 2016

I had a reservation for 2 nights. I was unable to make it to Long Beach for the first night due to a cancelled flight. I was told at the front desk that I would not be charged for not showing up the first night due to circumstances outside of my control. I was subsequently charged $156.34 by the hotel....

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Helpful?
Thank Randy N. W
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. I'm very concerned with the comments and I would welcome the opportunity to address your concerns personally with you over the phone by contacting my office at (562) 597-4401. Our hotel is very proud of its...

Birmingham, Alabama
Reviewed October 5, 2016 via mobile

Booked room 2 weeks ahead of time for week long business trip......was very specific to booking agent (whom which told me he work at said hotel)....that I wanted a room with a balcony, that being my #1 priority for the room. He assured me that he had 1 room left WITH outside balcony access....I immediately told him to book me....

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Helpful?
Thank Mark M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel and we are very sorry that we failed to deliver an exemplary experience. I'm very concerned with the comments you made regarding our staff and I would welcome the opportunity to address your comments personally with...

Reviewed September 28, 2016

I've stayed here three times now and it really is a good hotel. Room is spacious, but the bathroom seems to barely fit in the room. Door is only centimeters from the toilet! Shower is decent although the water can get pretty hot. Room comes equipped with a hair dryer, mini Keurig coffee maker, fridge, and A/C. The A/C worked...

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Helpful?
Thank Danielle R
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for being a loyal guest and sharing your experience with us. It pleases us to know that you were satisfied with the amenities we offered. Your feedback is of great importance to us and allows us to monitor and improve our service continually. We look forward to welcoming you back to our hotel on your next visit Long...

Brooklyn, New York
Reviewed August 26, 2016

This hotel is aging. It is in need of a room restoration. Especially the carpets. Very dirty carpets (in the room). The bathroom needs a renovation. And you can hear the freeway from my room.(9th floor) . Lobby is nice and staff is friendly. The hotel has a shuttle bus driver . Extremely friendly and fast. Never waited for him....

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Helpful?
Thank Scags217
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide valuable feedback about your experience at our hotel. We are happy to know that you enjoyed our service provided by our hardworking staff. However, we regret that not every aspect of your stay was ideal. We apologize that we fell short on your expectations on the room condition in our annex building...

Reviewed August 21, 2016

My family just stayed at this hotel for 3 days and 2 nights in 2 rooms (next to each other). I picked this hotel because of it's proximity to Long Beach State and my previous experience at other Holiday Inns. On the first night, my sister saw a nymph cockroach crawling along the wall above the door. She managed to...

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Helpful?
1Thank Lucia G
EillenLabrador, General Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for letting us know about your experience at our hotel. I am sorry that we did not meet your expectations during your recent stay with us. Our hotel is very proud of its level of service, safety, cleanliness, and quality of its product. The feedback we receive from our valued guests, like you, enables us to target problem...

Palo Alto, California
Reviewed August 1, 2016

Very friendly and helpful staff - 5 stars there Rooms clean albeit small 3 Stars for slamming doors, not insulated door which let it so much light that you always have twilight at night. The worst is the door to the adjacent room which is thin that one can hear the entire conversation next door. We had kids next door...

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Helpful?
Thank Calmhawk
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide some valuable feedback about your most recent stay at our hotel. While we are thrilled that you enjoyed much of your stay, we regret that not every aspect about your experience was perfect. Please know that we take your comments very seriously, and we will look into the matter to see what...

Reviewed July 29, 2016

Not close to the beach. The rooms are old, but they are trying to make them feel younger. Not a great area of town. All in all, I would not stay here again. And, i would pay more to stay farther way for better comfort.

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Helpful?
Thank Tim V
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for letting us know about your experience at our hotel. I am sorry that we did not meet your expectations during your recent stay with us. We take all comments into consideration and welcome any opportunity to improve. We are happy to announce that our annex building will soon undergo a multi-million major renovation and will be converted...

San Dimas, California
Reviewed July 23, 2016 via mobile

I stayed here over night before a flight out of Long Beach airport. The hotel is clean in the common areas. The room have decent space. If you have trouble with noise, be prepared to hear a lot. The walls are thin and you can hear everything in the next room. The noise from the street is constant. If that...

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Helpful?
Thank Charles M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide some valuable feedback about your most recent stay at our hotel. While we are thrilled that you enjoyed much of your stay, we regret that not every aspect about your experience was perfect due to freeway noise. Please be assured that we take your comments very much to heart and will provide...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Long Beach Airport Hotel and Conference Center, where our generous amenities and accommodations make you feel right at home, whether you're here to get down to work, get up to speed on military training, or simply want to take in the Long Beach area's favorite attractions. Our esteemed standing as a Mobil Three-Star and AAA Three-Diamond Hotel near the Long Beach Airport, only reinforces our standing as one of the very best in Long Beach you'll have the pleasure to visit. A popular choice among hotels near Long Beach Airport for business travel, government travel and vacation travel, the Holiday Inn Long Beach Airport Hotel and Conference Center puts you minutes from where you want to be. Situated along the dazzling California coast, 20 minutes from both downtown Los Angeles and the heart of Orange County off the I-405 Freeway less than a mile from the Long Beach Airport. Long Beach is known best for its gorgeous sunshine, wide sandy beaches and exciting entertainment attractions. Whether you're traveling for business or pleasure, rest assured the Holiday Inn Long Beach Airport Hotel and Conference Center offers plenty of amenities and services to make your stay relaxing, rejuvenating, and productive. * Newly Renovated 100% Smoke-Free FEMA Approved Guest Rooms and Suites * Complimentary Wireless High Speed Internet Access * Complimentary Long Beach Airport Shuttle Transportation * Complimentary Business Center Access * Complimentary Fitness Center Access * Overnight Parking Fee at $9.00 Per Day * Top Floor Penthouse Level Restaurant and Lounge * Lobby Coffee Bar featuring Peet's Coffee and Tea * Market Place * Outdoor Heated Swimming Pool with Fireplace * Over 8,000 Sq. Ft. of Meeting and Event Facilities * Same Day Valet Dry Clean and Laundry Service * Self Service Guest Laundry * IHG Rewards Club Program (Earn Your Points!) The Holiday Inn Long Beach Airport Hotel and Conference Center is proud to be classified as a Green Hotel with 100% Smoke-Free accommodation. We know sustainability is as important to you as it is to us. When you stay with us, you become part of our worldwide effort to protect the environment. Every time you stay at the Holiday Inn Long Beach Airport Hotel and Conference Center you're boosting our effort to deliver greater sustainability. So, if you are traveling for business or pleasure, the Holiday Inn Long Beach Airport Hotel and Conference Center is the perfect lodging choice. ... more   less 

Additional Information about Holiday Inn Long Beach Airport Hotel

Address: 2640 N Lakewood Blvd, Long Beach, CA 90815-1715
Location: United States > California > Long Beach
Price Range: $139 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Long Beach Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Long Beach Airport Hotel Long Beach
Long Beach Holiday Inn
Hotel Style:
#1 Green Hotel in Long Beach
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Long Beach Airport Hotel staff and other travelers.
4 questions
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Carle Place, New York
Los Angeles, California
Redmond, Washington
over a year ago

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Questions? Get answers from Holiday Inn Long Beach Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“When making your reservation, ask if you are in the main building or in the backside motel style building.”
 of 5 bubbles ArturoArecha, Jun 4, 2016 | Read review
“Tower rooms are newly renovated”
 of 5 bubbles EGRsAdventures, May 6, 2016 | Read review
“Tower rooms if possible. Renovated rooms have sinks in the main bath and nonreno rooms have a door between the shower and sink.”
 of 5 bubbles EyeTravel4Fun, Apr 13, 2016 | Read review
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