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BEST WESTERN PLUS Hotel at the Convention Center

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BEST WESTERN PLUS Hotel at the Convention Center
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457 Reviews from our TripAdvisor Community

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Showing 441: English reviews
boise, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hotel is awesome and they did a Excellent job, the staff went above and beyond to help us at check in and while we stayed here. !!!!!! The beds are very comfortable and the rooms are great !!!!! I would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Beverly A
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thanks for writing us a delightful review Beverly. We work hard ensuring every guest gets the most out of their experience at our hotel. While we had a grand time having you with us we look forward to another visit next time your in Long Beach. Thanks again. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 nights and enjoyed the stay. The rooms are nicely decorated, clean and appear as on website. The beds were also comfortable. The staff were really friendly, advising us about the area and offering directions. I would defiantly revisit this hotel.

Helpful?
Thank Tianna N
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

We were glad to have you stay with us Tianna, and thanks for the rave review. As we strive for excellence I'll make sure my staff sees your kind words. We hope to see you again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

This Best Western is a gem! Excellent service all around. Front desk staff were very helpful and accommodating. Our maid was also helpful and made sure we had what we needed. Premises are clean and sanitary. Location is excellent - close to everything - easy drive to the beaches and LA. Would visit again, definitely...and I traveled with two teenage... More 

Helpful?
2 Thank mariaccprice
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you for your detailed review of our property. My team and I work to ensure your stay is clean convenient and friendly. We hope to have you again with us Maria, it was our pleasure. More 

Monterey, California
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 17, 2016

Booked this hotel because I had a interview the next day near the area. The price was about right for my needs which were a clean bed and shower. I did not expect much than that. I was pleasantly surprised when I got there. Very charming hotel. Room was spacious with lots of storage space and refrigerator. Very clean. AC... More 

Helpful?
Thank Janie6061
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank for your detailed review Janie6061 it was great having you with us. Our new renovations have been well received thus far and you confirm it evermore. Also all of our Diamond and Platinum Best Western Rewards members get to park for free during there stay with us. We hope to have you again. More 

Ankeny, Iowa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016

We had not stayed at a Best Western recently so we were pleasantly surprised at the nice décor, cleanliness and amenities at this hotel. It was a short walk to the Passport shuttle which we used to attend an event at the Rainbow Lagoon. Perfect in everyway! Enjoyed the breakfast and the pool.

Review collected in partnership with Best Western

Helpful?
Thank OneWolf114
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

We are glad that you've enjoyed our recent renovations OneWolf114, and our convenient location here in Downtown Long Beach. We hope to have you guys again for next years festival. It was our pleasure. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 4, 2016

Overall experience was great. The room was larger than expected and the front desk did everything they could to accommodate us. Special shout-out to receptionist Dilcia, she was superb. She helped with everything from last minute room changes/upgrades, to adjustments in parking. Other staff was friendly as well, but Dilcia stood out to us during our visit!

Helpful?
Thank princebriian
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you for writing us PrinceBriian we appreciate your kind words for my staff member Dilcia and your accomodations. She's a great asset for my hotel and my team. She also gives thanks for your compliment since I showed her your response, you've made her day. Please come back soon and visit, we look forward to it. More 

Long Beach, California
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2016

We were in room 328. The view was that of the "courtyard," aka the parking lot entrance, but the room was very nice. There were ample amenities in the restroom: toothbrush, razor, lotion, soaps, etc. My ONLY complaint was that the bathtub stopper didn't seem to work and, in fact, came out completely. In my morning rush, to my regret,... More 

Helpful?
Thank Anthony M
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you Anthony M for writing us and bringing to my attention the issue with the tub in your room. We do apologize if you were displeased with the inner view of the hotel but are glad you've enjoyed your stay. We look very much forward to have you again Anthony and thanks again for your time to write us. More 

Sterling Heights, United States
1 review
2 of 5 stars Reviewed August 2, 2016

Service staff was not friendly. They were very inexperienced and unable to handle check in procedure. They do not accomodate additional towel requests. You are rationed to one towel every other day. Terrible experience.

Review collected in partnership with Best Western

Helpful?
Thank Kathy B
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you for taking the time to write us Kathy. My team and I apologize that your time to check in was longer than expected since your reservation was not properly paid for in advance. We also do want to apologize that your room did not have enough towels, however due to the fact that the maximum occupancy for your... More 

Arlington, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2016

Staying at this downtown hotel property was an excellent experience. Great location, friendly professional responsive staff, full ready breakfast every morning, great internet, in room TV operation and choices were way above average for any hotel stay I had previously this year. Great location include access to convention center a short pleasant walk about. Plenty of locale transportation near by.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank David W H
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you for staying with us David. My staff and I are pleased to know that your stay with us went above your expectations. We always work hard to ensure that our guests get a great experience of our hotel. We look forward to your next visit to Long Beach. Thank you. More 

san diego
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

Generally a pretty squared away hotel with welcoming surroundings. The service staff were always attentive and quick to respond; nothing was too much trouble. Rooms were clean and very well kept throughout our stay. Breakfast area needs more space. But the area is well taken care of. But let me make sure I mention the staff again... They were amazing!

Helpful?
Thank donna d
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Thank you for taking the time to review and leave outstanding comments about my staff and our cleanliness of our property. We do apologize if our breakfast area was too small. We provide trays located on top of our mini fridges in the event that it maybe busy during breakfast hours, since all our guests are more than welcome to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Halfway between Los Angeles and Orange County Airport, The Best Western Plus Hotel at the Convention Center is renowned for both convenience and its beautiful location. In the heart of the East Village, Long Beach’s art community this Best Western Plus hotel is less than a third of a mile from the beach, as well as walking distance to the Long Beach Convention Center and a few minutes to both the Aquarium of the Pacific and Long Beach’s Carnival Cruise Port. Our location and amenities make our hotel the perfect place to stay for your next visit to Long Beach. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802-5025
Location: United States > California > Long Beach
Price Range: $172 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western
Hotel Style:
#9 Romantic Hotel in Long Beach
#10 Family Hotel in Long Beach
#12 Business Hotel in Long Beach
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