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Courtyard by Marriott Long Beach Airport

Traveler (68)
Room & Suite (31)
Dining (6)
Certificate of Excellence

About

#3 of 61 hotels in Long Beach
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Courtyard by Marriott Long Beach Airport features the latest in state-of-the-art hotel design and amenities. At the center of it all is the Courtyard Refreshing Business program with The Bistro, your destination for a great breakfast or for drinks and dinner in the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, easy-to-use technology including complimentary Wi-Fi throughout the hotel and over 130 television channels in our sophisticated guest rooms. Our well-equipped fitness center, outdoor pool and whirlpool will help you stay refreshed and energized. The hotel is situated in the heart of Douglas Park, just one mile from Long Beach Airport and the FlightSafety training center, across the street from the local Boeing offices and within a short drive of popular LA area attractions like Disneyland, the Long Beach Convention Center, The Pike, CSU Long Beach, world famous beaches and more! Refresh at the Courtyard by Marriott Long Beach Airport.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Hotel links
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Location

Full view
38Car recommended
Grade: 38 out of 100
38Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
284Reviews
10Q+A
44Room tips
Traveler rating
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Popular mentions
I had only stayed for a quick overnight stay. This Hotel was convenient! Pros: -Complimentary Airport shuttle To/From Long Beach (LGB) airport. The shuttle starts running at 5:30am, which was great for my early morning flight. (Hotel is 4 -5mins from the airport) You have to
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Response from JohnD-OpsMGR, Manager at Courtyard by Marriott Long Beach Airport
Responded 1 week ago
Hello bwbsmom, Thank you for choosing the Courtyard Long Beach Airport. I am sorry to hear that we did not exceed expectations during your recent stay. To address some of your cons for our location for future travel. During late arrivals like yours, we do lock our front entrance for guest safety and require key access. For those still arriving to check in, our team is available 24/7 and we have a comm to connect with our team at the door. Once settled in we do offer two elevators for our guest convenience. One is located next to our Bistro and the other is past our pool area on the other end of our building. We generally offer information for the elevator closest to the guest room location, but are guests are free to use either option. I am sorry to hear about the tear in your coffee packet, our front desk team has additional amenities upon request and we also offer Starbucks drip coffee starting at 4:00am for our early riser, prior to our Bistro opening. We hope to have another opportunity to improve upon your recent visit when you return to the area and we thank you again for choosing the Courtyard Long Beach and wish you continued safe and successful travels. yours in hospitality, John Dominguez Operations Manager
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Just my opinion- If you need a hotel close to the airport this hotel offers restaurants with many tasty food choices right next door. The standard room didn’t have a bathtub which was a disappointment. The tv is off to the side making viewing a bit awkward and
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Response from JohnD-OpsMGR, Manager at Courtyard by Marriott Long Beach Airport
Responded 1 week ago
Hello Tim G, Thank you so much for choosing the Courtyard Long Beach Airport. I am sorry to hear that we did not exceed expectations during your recent visit to Long Beach. I would like to look into this air conditioning unit further. If you would reach out to me via email with your room number, I will have our maintenance team look into that immediately and make sure it is rectified. We hope to have another opportunity to improve upon your recent visit when you return to the area. Yours in hospitality, John Dominguez Operations Manager john.dominguez@courtyardlb.com
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I have never encountered friendlier staff from the phone call to request a shuttle at the airport to check-in they were awesome! The rooms are nice and clean but the location wins here! Any type of food, shopping, Starbucks, and a Whole Foods 365 WITHOUT crossing a street!
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During a recent family illness we have stayed here several times the last few months. The room was clean and comfortable, but what really stood out to me was the customer service and kindness received from staff, especially MIKAYLA. A pleasant attitude and smile goes a long way
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Response from JohnD-OpsMGR, Manager at Courtyard by Marriott Long Beach Airport
Responded 3 weeks ago
Hello Alicialpn, Thank you so much for staying with us. We understand that sometimes travels can be for circumstance that aren't always positive. We do our best to make sure that whatever brings our guest in for their travels they received the best hospitality we can provide. I am happy to hear that Mikayla was able to add a smile to your day. Thank you again for choosing us during your time in the Long Beach area and we hope to assist you again on a future reservation. Kind Regards, John Dominguez Operations Manager
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Upon arrival the room I reserved was not available and the room rate was increased. Management was very rude and sarcastic in their dealings. Information from frontdesk staff was not always accurate which resulted in room rate changes during my stay and having to pay out of
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Response from Resort59959941704, Operations Manager at Courtyard by Marriott Long Beach Airport
Responded Mar 28, 2019
Hello Helloblondy, Thank you for choosing the Courtyard Long Beach Airport. Your third party booking company did reach out to me about your concerns. We did confirm with them that you rates did not change and that your bed type was not guaranteed, but that you were accommodated with a two bedded room. We hope to assist you on a future reservation and thank you for choosing the Courtyard Long Beach Airport.
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PRICE RANGE
$170 - $320 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
159
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