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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,354 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,304: English reviews
San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

We enjoyed a wedding weekend with friends and family. The rooms were clean and comfortable and the view from our room was beautiful. The Queen Mary is within walking distance and there is much to do. We Enjoyed breakfast at Fuego with the option of buffet or ala carte, We had ala carte and it was delicious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Connie C
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review and we are glad you liked it. Come back soon. More 

Preston, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

This hotel was a bit chaotic when we arrived, because the machine that cut the bedroom keys had broken down, so we didn't get our room keys until 10pm. However the staff were very good-natured, locking and unlocking our room with their master key as we needed. The location is opposite the main part of Long Beach with the Queen... More 

Helpful?
Thank Barbieb2
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the nice review and for being so understanding about the key issue that is now fixed. We are glad you enjoyed your stay with us! More 

Bakersfield, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

We spent my husband 50th Birthday at the Hotel Maya and it was a dream come true. This was not our first stay and won't be our last. Mr. Fernando Chavez and front office staff just blew us away with..

Helpful?
1 Thank 944rabbit62
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Happy Birthday...so glad you spent it with us amd enjoyed it. More 

Fountain Valley, California
Level Contributor
220 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

We love this place. We stayed in Building 1 facing the channel. No pool or event noise, and a great view. We enjoyed a large room with a comfy bed and soft towels. Breakfast was very good. I inadvertently left my purse in the room when we checked out and it was returned with my cash and credit cards all... More 

Helpful?
Thank Sheri V
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for staying with us and we hope you come again! More 

Level Contributor
223 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

Spent 1 night at the Hotel Maya after celebrating my husband's birthday at Sir Winston's on the Queen Mary. We have eaten at Fuego several times, but this was our first stay at the Hotel. At check-in we were upgraded to a balcony room and that set the tone for the stay. We had an amazing view of Queensway Bay... More 

Helpful?
Thank Yukonpuppy
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So happy you chose to spend your birthday with us and we are glad you enjoyed it! More 

Waddell, Arizona
1 review
5 of 5 stars Reviewed June 19, 2015 via mobile

Awesome hotel and area, had no idea Long Beach was such a great place. Fernando and his staff were great. Took a family cruise to Ensanada Mexico with a my family. Had to be at least 30 of us in 7 cars. Me my wife and daughter are the only ones that stayed here. However, Fernando went above and beyond... More 

Helpful?
Thank hsigmaman
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. Come back soon! More 

Rochester, New York, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2015

Hotel Maya is on the Pacific Ocean. The views are staggering. The staff attentive. The pool is nice and large with a hot tub and eager waiters to serve your every need. The food served at our family wedding was excellent. The little bit of beach with lounging chairs. Whether it is from your room, or the restaurant, the sights... More 

Helpful?
Thank Bobbi G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for all the kind words and thank you for sharing this special day with us. Come back soon. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2015 via mobile

6 of us stay ed at This hotel for 2 nights, IT was clean rooms cleaned daily. and friendly waiters in dining Room. Would stay again. A bit far from shops, but close to port as we wanted.pool was lovely although IT was a bit Cold. Transport was taxis only. A bit pricey.

Helpful?
Thank Suzie H
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments and we are glad you enjoyed it. The good news is the new outlet mall opens it's first store next week. The mall is located right across the bridge within walking distance of the hotel. Come back and check it out soon! More 

Scottsdale, Arizona
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 6, 2015 via mobile

I'm going to be kind and say that the employees are doing the best they can with what they have to work with. The hotel is just getting old and is in need of an upgrade. Great location. Restaurant was iffy at best. In fact, I think it's surviving because of its location only.

Helpful?
1 Thank mikenmel123
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your comments however we just finished a complete guest room renovation the first week of June so I am confused as to what you are referring to, the public space? The hotel had a $26 million dollar renovation 6 years ago for all of the public space and since then we have added a brand new fitness center,... More 

Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 6, 2015

I was a little frustrated with this hotel when I called down a couple hours before arrival to ask if I could have a certain room. I was put on hold by a couple employees, later found out that they were having some issues with their phone system, that happens. The gentlemen I finally did talk to on the phone... More 

Helpful?
2 Thank faster55
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Happy Anniversary!!!! Thank you so much for sharing your experience and I will certainly pass on the compliments to Fernando. Come back and celebrate with us on the 25th! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Location: United States > California > Long Beach
Price Range: $216 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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