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Hotel Maya - a DoubleTree by Hilton Hotel

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700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,322 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
Long Beach, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

When they asked if I had any special request I stated that it was our wedding night.. I also asked if we could have a late check out since we checked in past midnight. I was denied both.. They didn't even put a congrats note or anything for the my special request.. Also when I asked if we could check... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank GraceSoriano1
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Congratulations on your wedding.... I will certainly investigate as we always want our guests to leave happy and I apologize that you did not. I will review with the front office team why your late check out request could not be met. More 

Las Vegas, Nevada, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

A friend from work recommend it. We have no problem find it the hotel like other people was saying. I had a bad experience with the front desk agent. She was talking with another person while she was checking me in. They were talking about their lunch, she basically ignored me all the time. I had to say hi firts... More 

Helpful?
Thank Adrydelcristo
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

That is not ok. I appreciate you sharing your feedback so we can follow up immediately with the front desk agent involved. This is not our standard nor acceptable. Our front office manager will be reaching out to you shortly. Thanks for letting us know. More 

Glendale, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This a beautiful hotel but quite expensive. I'm happy to invest in a nice room, which they have here, but felt very cheated when the wifi didn't work. It was completely off the first night, and spotty the second. If you're like me, and part of your vacation involves unwinding at the end of the day with your favorite shows,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank 137bridgetm
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback. Our wifi is typically great so surprised to hear this. I will research to see what happened. Typically if a certain computer or network has a firewall, connecting to our Hilton Internet help desk can assist in getting connected. I certainly apologize as our intention is to always satisfy our customers. Thanks for letting us know. More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, recently remodeled. Great location close to everything. The place is very relaxed and staff is great! They allow dogs so it was the best for us! You can walk to the pier the beach, restaurants and more! Also has a nice pool and a water taxi! Jet ski and boat rentals on the weekends at the hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cheryld325
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review! Glad you enjoyed all we had to offer. Come back soon. More 

Wasco, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was our first time staying in this hotel and I LOVED it!!!! I will definitely stay here again and I highly recommend. Staff were very friendly and helpful. Room was very clean, we had a perfect view of the beach and I loved loved loved the decor, it was very unique =)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tania T
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent review. We love that you loved it. We are very unique, almost quirky so always happy when guests "get it" and love it like we do. Thanks for staying and we hope to see you soon. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wonderful time at The Maya! Front desk staff so pleasant and helpful! My eyes enjoyed the every detail at this hotel - and there are many! Sitting on the balcony in the early morning watching the fog burn off, people jogging and boats heading out to the ocean. Priceless!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank wenweather
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the priceless review...we love your description as the early morning sunrise from our balconies is always the best! Come back soon. More 

Leicestershire, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

After a long flight and collecting the hire car hotel Maya was our first stop for 3 nights to see LA. The hotel was a pleasant surprise as the room was modern with a pool and ocean view. The hotel is great but the drive into LA had to be timed due to the traffic. Would stay again

Helpful?
Thank birdsx4
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review and feedback. LA traffic is really the worst! Glad you got to relax and unwind a bit at the Maya before braving the traffic. Hope to see you back here again soon. More 

Casa Grande, AZ, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel Maya has the charm of the 60s and the luxury of today. Games, outdoor seating around a fire pit, sand, pool and lounges, beautiful dining on the deck overlooking the harbor and delicious cuisine. Great service. You'll love it, too.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Merrilyn R
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review...we certainly try to be fun and make sure there is something for all of our guests to enjoy. Glad you liked it. More 

Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Want to support this hotel, but don't want to give it away! Awesome hotel with great amenities and beautiful rooms. Rented a bike at the hotel and rode around Long Beach. Hotel staff is super friendly and accomodating.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank meissofunny
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the awesome review...we will keep the secret safe.... More 

Long Beach, California
1 review
3 of 5 stars Reviewed 1 week ago

I reserved a deluxe king balcony suite with a view of the water. The cost of the room was $465. For that price I expect a mini fridge and a microwave. Palm trees blocked our view of the actual boat, but we could still see the fireworks (all 15 minutes of them)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank daniellej376
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback. All rooms do have a beverage cooler in them however we do have both microwaves and refrigerators upon request at no additional charge. Please let us know next time and we will be happy to deliver them or have them in your room upon arrival. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Location: United States > California > Long Beach
Price Range: $224 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Hotwire, HotelTravel.com, Expedia, Orbitz, Odigeo, Cancelon, Travelocity and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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