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Hotel Maya - a DoubleTree by Hilton Hotel

Doubletree.com$199*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,612 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

My husband and I spent a night here and loved the size of the room. They had two robes and slippers in the room. We didn't have a balcony but we had an amazing view. The restaurant had delicious food but service was a little poor. Price is a little bit on the higher end. The hostess told us we...

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Helpful?
Thank Kao Nou X
Las Vegas, Nevada
HOTEL’S FAVORITE REVIEW
Reviewed January 17, 2017

We thought we were on "a beach". No. They have a man made beach to lounge in chairs. It's cute but not what we thought we were getting. However, after spending the day there, we didn't care about the beach! The restaurant is SO good and the area is perfect. We liked being away from the action of the city....

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1Thank mynda s
About Hotel's Favorite Review
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So happy you liked it. Many fall in love either at the Maya or with the Maya as it is such a unique little spot. Come back again in the summer and I know you will love the summer activities as well!

Eloy, Arizona, United States
Reviewed 2 days ago NEW

Always love the Hotel Maya. The people are friendly, the rooms are very nice and the view is amazing. Great walking, and they have a free shuttle that goes downtown for dinner or daytime enjoyment and to the cruise line. Room is large and comfortable. Will definitely stay here again. A little hard to find, even with GPS but so...

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Thank Sally V
Los Angeles, California
Reviewed 1 week ago

Lovely hotel in a great location. Excellent customer service. My husband had a slight medical emergency and the staff was right there the entire time. I really appreciated their attention, care and concern during this. They also followed up after everything to make sure things were ok with him. Thank you!

Review collected in partnership with DoubleTree by Hilton
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1Thank Beverly M
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the wonderful review and we are so glad he is doing better. Come back soon.

Long Beach, CA, United States
Reviewed 1 week ago

The hotel is in a very good and scenic location. The staff was very friendly and helpful. Restaurant food was good but a bit overpriced. The hotel is in drastic need of an update. Colors are terrible.

Review collected in partnership with DoubleTree by Hilton
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Thank 837jf
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review. I appreciate the feedback and yes we did just redo the hotel. ironically the hotel won design of the year specifically due to the burgundy/pink and unique colors by an architectural magazine the year we renovated it. Boutique hotels are very creative and don't follow the normal hotel palette. Not everyone loves it but everyone...

Anaheim, California
Reviewed 1 week ago via mobile

This hotel has a beach where you can enjoy drinks and food and play games. Also at night they lit the bonfires and it's cool to enjoy the evening outdoor. They have a Hookah bar with a Mayan / Moroccan decor, beds to lay on, plants all around. They have a tequila bar and the Best food at the Fuego...

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Thank katycarey
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Happy Mothers day! We are so glad you spent it with us and enjoyed yourself. Come back soon!

Rancho Palos Verdes, United States
Reviewed 1 week ago

Wonderful overnight getaway at a very cool hotel with beautiful bay views and easy access to downtown Long Beach. Very convenient to our home yet feel like we were much farther away which added to our experience. Highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank eduardopW2994ID
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and glad you got away! We are the perfect stay-cation spot. See you soon.

Ferndale, United States
Reviewed 1 week ago

The service people throughout the hotel/restaurant/bar were great! Food was GREAT!The rooms/bed/bathrooms were clean but not the quality we had expected for the price. If we hadn't had the wedding package price I would have really been disappointed! FYI parking was $27 per day, next time I'll try Uber, taxi if you're staying local.

Review collected in partnership with DoubleTree by Hilton
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Thank myrab167
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great comments and feedback. Yes we maintain a 24 hour secured parking lot as parking in the area is scarce and we need to monitor it, thus the charge. If let unsecured all of the queen mary guests would park here with no parking for guests. Our rates are competitive with the market. Hope to see you...

Reviewed 1 week ago

great experience at a wonderful hotel in Long Beach, California. there were excellent shopping opportunities, eating places and many interesting places to explore. very quite and right on the water, I would go again tomorrow!

Review collected in partnership with DoubleTree by Hilton
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Thank I9012HSwilliamw
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Come back tomorrow!!!!! Loved your outstanding review and hope to see you again soon.

Alameda, California
Reviewed 1 week ago

The Maya proved an excellent experience on all levels. The location, staff, food and rooms, both guest and meeting, were clean, well furnished and well equipped. It was refreshing to see a staff that was helpful and friendly.

Review collected in partnership with DoubleTree by Hilton
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Thank Art K
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your kind words and glad you enjoyed the Maya experience!

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Location: United States > California > Long Beach
Price Range: $216 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, Cancelon, Evoline ltd, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travelers.
24 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Building 4 on upper level facing Queen Mary”
sisterbay716, 2 weeks ago | Read review
“Ask for a room with a bay view and balcony”
  • Stunning view from the rooms
mashable888, 4 weeks ago | Read review
“Ask for a room oceanside.”
W1230RLjohnf, Mar 22, 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
NancyS640, Mar 20, 2017 | Read review
“try for a top floor with a good view.”
CynthiaA337, Mar 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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