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Hotel Maya - A DoubleTree by Hilton Hotel

Traveler (1001)
Room & Suite (383)
Dining (96)

Overview

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700 Queensway Dr, Long Beach, CA 90802-6343See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air conditioning
Pool
Non-smoking hotel
Restaurant
4 Star accommodation
Additional information
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Reviews (2,044)
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1,965 results
Traveler rating
953
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247
111
74
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LanguageEnglish
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Traveler rating
953
580
247
111
74
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All reviews fuego restaurant warm cookies hookah lounge queen mary double tree water view fire pit downtown long beach beautiful hotel water taxi free shuttle across the bridge pre cruise carnival cruise hotel restaurant upon check downtown area
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1 - 5 of 1,965 reviews
Reviewed 1 week ago

I was in the area to coordinate a wedding and wanted to stay near the ceremony location. Having stayed at the Maya before for another wedding it was a simple decision. I was in room 3109, adjacent to Playa at the Maya and it was...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2019
Thank 241susiem
Hotel's Favorite
Reviewed 5 weeks ago

We have recently stayed twice at this property with grandchildren and their parents prior to a cruise and thoroughly enjoyed it. We are a Hilton Diamond couple, and it's pleasing to treat family to a property that exceeds our expectations. Our spacious rooms featured comfortable...More

Date of stay: April 2019
Thank No_Fixed_Address
Response from Greg G, General Manager at Hotel Maya - A DoubleTree by Hilton HotelResponded 4 weeks ago

Wow! Thanks for the great review. Our team is happy that you enjoyed the property before your cruise. We will be happy to welcome you back for a nice weekend

Reviewed 2 weeks ago via mobile

Diamond Status - The staff didn’t even mention or recognize that I was diamond status - my assistant had to call in 3 times to try to get a confirmed upgrade which is part of the perks. It was nice of them to confirm the...More

Date of stay: April 2019
1  Thank EPL711
Response from Greg G, General Manager at Hotel Maya - A DoubleTree by Hilton HotelResponded 2 weeks ago

We are sorry you did not enjoy our property. From the time you were not able to get into your room early our team was involved with your experience. Our front office management team is truly upset that all their efforts to make things right...More

Reviewed 3 weeks ago

We stayed for two nights, which totaled $58 *for parking*. Had we noticed that parking would be $29/night, we probably wouldn't have booked here. And we'll probably not return unless this ridiculously high charge is lowered. They surely charge this exorbitant fee because they know...More

Date of stay: April 2019
Thank SunnyCaliforniaDays
Response from Greg G, General Manager at Hotel Maya - A DoubleTree by Hilton HotelResponded 2 weeks ago

Thank you for reviewing our hotel and the kind words expressed toward our staff and service. We are sorry that you did not like the parking fee although all comparable hotels in the area have similar pricing

Reviewed 4 weeks ago via mobile

This hotel has a very friendly and helpful staff. We arrived a bit early and were told they would text me when our room was ready. That never happened so they gave me free parking instead. I had asked for a great view away from...More

Date of stay: April 2019
2  Thank SherylL_8780
Response from Greg G, General Manager at Hotel Maya - A DoubleTree by Hilton HotelResponded 2 weeks ago

Thank you for taking the time to review our hotel. We appreciate the feedback and will review with the team.

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About
Description
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern More Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Air conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Free parking
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Family
,
Romantic
,
Business
Room types
Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Family
,
Romantic
,
Business
Room types
Non-smoking rooms, Family Rooms
Number of rooms
199
Price range
$208 - $476 (Based on Average Rates for a Standard Room)
Also Known As
Maya Hotel Long Beach
,
Coast Long Beach Hotel
Location
United States > California > Long Beach
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Family
,
Romantic
,
Business
Room types
Non-smoking rooms, Family Rooms
Number of rooms
199
Price range
$208 - $476 (Based on Average Rates for a Standard Room)
Also Known As
Maya Hotel Long Beach
,
Coast Long Beach Hotel
Location
United States > California > Long Beach

Photos

Traveler (1,001)
Room & Suite (383)
Dining (96)
Pool & Beach (87)
Amenities (33)
Business Center & Event Rooms (20)
Family and Play Areas (4)
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Questions & Answers
Ask a question
Susan T
January 27, 2019|
AnswerShow all 2 answers
Response from displeased064 | Reviewed this property |
As above. you book it the day before the one we got on was a about a15 seater. not sure if they have any bigger.
0
Votes
red1259
January 8, 2019|
AnswerShow all 5 answers
Response from BryanC900 | Reviewed this property |
If you are entering the hotel, it would be the buildings/rooms to the far right side of the lobby. Our room was to the left of the main entrance and we could see the bridge and Shoreline Village but we couldn't see the... More
0
Votes
jmgLowFell
October 21, 2018|
AnswerShow all 6 answers
Response from K417YDnatalies | Reviewed this property |
We booked a private shuttle as I believe there was not one for the hotel. It was worth it though. The hotel is fabulous and close to the port.
2
Votes

Room Tips

"best views"
nicholeri27
Mar 12, 2019
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"There are 4 buildings if you want more privacy request building 4."
X7833JJjohnr
Mar 6, 2019
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"Get a room with a balcony and ocean view!"
FromSea2ShiningC
Feb 20, 2019
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"Water views are really beautiful. The balcony rooms will not have a view unless specified but the balconies..."
ModelT7
Feb 19, 2019
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