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Hotel Maya - A DoubleTree by Hilton Hotel

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700 Queensway Dr, Long Beach, CA 90802-6343
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1081)
Room & Suite (323)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 03/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Maya - A DoubleTree by Hilton Hotel
Updated 03/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 65 hotels in Long Beach
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California.
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Room & Suite (323)323
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Water sport equipment rentals
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Board games / puzzles
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Spanish, German
Hotel links
Special Offer:Price Match Guarantee
2218Reviews48Q+A100Room tips
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Popular mentions
snoflakeyoga wrote a review Jun 17
Chicago, Illinois3 contributions
Room was okay but too dark with not enough outlets. The bathroom stencil was very pretty. We were in a first floor room and exposed to a great deal of sound from a graduation party. It was a beautiful group of people celebrating but loud when the goal is sleep.
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Date of stay: June 2021
Room Tip: Higher floors are quieter
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Reza C wrote a review Jul 2020
Los Angeles, California8 contributions
+1
Hotel's Favorite
Hidden away in the Long Beach Harbor almost within a stone's throw of the Queen Mary you find the Wonderful Hotel Maya. You would think with Covid19 the services at the hotel would be greatly affected. Well, not at the Hotel Maya. From the moment you arrive to check-in, you are warmly greeted by the front desk staff. The staff were all wearing masks and gloves. I noticed them wiping things down with Clorox wipes. My agent was Christy (I hope that's your name :) I like to feel safe and welcomed when I go to a hotel and Maya hit the mark. Shout out to Holly running the FUEGO restaurant making sure all the guests are having an enjoyable and safe time. Henry the night auditor who was very helpful when I left my room key in the room at 1 something in the morning or who answered my long-winded questions on the phone before I arrived. The room was SUPER SPACIOUS with a high ceiling. The view of the Harbor from the 5th floor was amazing. Again S/O to the front desk for the phenomenal room. My advice to you is just to be patient. With Covid19 doing what it is, The hotel has made some changes like limits at the pool, only pick up or outside dining at the AMAZING FUEGO restaurant. (TRY THE CRAB CAKES!!!!) They have the fire pits. Get to one early in the evening to make some smores. They are pet friendly. They have bikes for rent. Housekeeping cleans the room really well and when I first got to the room there was a tamperproof sign that informed me the room was cleaned and sealed. If you need something just call the front desk and they'll get it to you. Considering its wonderful location, views, amenities, and amazing staff... you should go check out Hotel Maya. You won't be disappointed. There is a lot to do around the hotel within a short drive or 30 min walk across a nice bridge. I rented a boat and seeing the hotel from the water was also a nice sight. Remember: Covid19 is limiting the hotel's ability to serve people. Try to be understanding if they can't accommodate you. They try their best with what they can do. They are people too.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip: Be understanding, they try their best.
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Response from Allison Lesser, Marketing at Hotel Maya - A DoubleTree by Hilton Hotel
Responded Aug 7, 2020
Thank you for your comments Ali C, we will share your feedback with Christy & Holly and the rest of the team. We are glad that you enjoyed your recent experience at Hotel Maya and appreciate your understanding of the COVID-19 adjust the Hotel has made in order to ensure the health & safety of our guests & team members. We hope you continue to stay safe & healthy and look forward to welcoming you back in the future.
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aceshigh001300 wrote a review Jun 11
1 contribution
Expected more from my view that I paid for. Got a corner room that didn’t show the bay as well as I thought it would and the room smelled like cats. There were spots on the bed that was a little gross. But the experience outside of the room was nice.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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JerKen13 wrote a review Jun 5
Lake Forest, California1 contribution
Sad this hotel has good potential. The service is horrible, rooms smell and are not clean. Asked for early check-in and waited approximately 4 hours till our room was ready, even when they told us to arrive at 2:00pm. After waiting 4 hours some rooms were still not ready. The other guests in the hotel were not pleasant to be around and were loud along with smoking marijuana all over the hotel. Very upset with our experience and would not stay here again. It’s sad cuz the views are great.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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rachel wrote a review Jun 4
Ventura, California2 contributions
We came to this hotel after an awful experience at another one, this was a wonderful experience for my girlfriend and I and we will absolutely be coming back. The room was beautiful and the food was amazing, plus views everywhere you look, the staff is incredibly friendly and accommodating.
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Date of stay: June 2021Trip type: Traveled as a couple
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PRICE RANGE
$203 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maya hotel long beach, coast long beach hotel
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
199
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Frequently Asked Questions about Hotel Maya - A DoubleTree by Hilton Hotel
Which popular attractions are close to Hotel Maya - A DoubleTree by Hilton Hotel?
Nearby attractions include Aquarium of the Pacific (0.5 miles), Shoreline Village (0.6 miles), and The Queen Mary (0.6 miles).
What are some of the property amenities at Hotel Maya - A DoubleTree by Hilton Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Maya - A DoubleTree by Hilton Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Maya - A DoubleTree by Hilton Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Maya - A DoubleTree by Hilton Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Maya - A DoubleTree by Hilton Hotel?
Conveniently located restaurants include Sir Winston's Restaurant & Lounge, Parkers' Lighthouse, and Fuego Restaurant & Bar - Maya Hotel.
Are there opportunities to exercise at Hotel Maya - A DoubleTree by Hilton Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hotel Maya - A DoubleTree by Hilton Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Long Beach.
Are any cleaning services offered at Hotel Maya - A DoubleTree by Hilton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Maya - A DoubleTree by Hilton Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Maya - A DoubleTree by Hilton Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.