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The Westin Long Beach

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The Westin Long Beach
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1,093 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Westin Long Beach represents the brand well. I received exceptional service from the property's staff at all turns; everyone was very welcoming and professional. I received particularly extraordinary service from Dylan upon checkin. He made an excellent first impression and genuinely demonstrated care for my comfort and satisfaction with my stay. The property is well-maintained and cared for -... More 

Helpful?
Thank Ryan S
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello Ryan, Thank you for taking the time to post a review of our hotel. We the Westin family are thrilled to know that you enjoyed your stay. Dylan would be ecstatic to know that he made a good impression while you were here. We look forward for your stay in the future. Sincerely, Hotel Management More 

Atlanta, Georgia
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're staying in Long Beach to attend anything at the convention center then this property is going to be ideal for you. Located across the street from the Long Beach Convention Center, the hotel is standard Weston with modern rooms and amenities. You are also in the heart of Long Beach so you'll find plenty of restaurants within walking... More 

Helpful?
Thank Mark N
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello Mark, We appreciate the time you given us to post this review of our hotel. We are glad to hear that you enjoyed our hotel and our facilities. We hope to have another opportunity to serve you in the future. Sincerely, Hotel Management More 

Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I was checked in by Freddie, who was great! Friendly and professional. It was my birthday, and my room was upgraded and was sent up a gift from the hotel. Very much appreciated! The location is great, easy stroll to the pike. Plenty of restaurants near by. Parking is conveniently located underground in a garage. Would def return.

Helpful?
Thank J_pala21
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

We appreciate the time you given us to post this review of our hotel. We are glad to hear that you enjoyed our hotel and our facilities. Freddie would be thrilled to know that he made such a great impression. Westin family makes sure that our guest gets the service that they deserve. We look forward for your stay in... More 

Vallejo, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

The Westin Long Beach was the host hotel for the NAREB 69th Convention. The rooms were accommodating, the service was great and the food was fabulous. The real delight was at the end when I was living one of the attendants at the car service desk, I hate that I can't remember his name, was very helpful in printing up... More 

Helpful?
Thank PattyMeltstrips
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

We appreciate the time you given us to post this review of our hotel. We are glad to hear that you enjoyed our hotel and our facilities. We hope to have another opportunity to serve you in the future. Sincerely, Hotel Management More 

Acampo, California
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is perfect for exploring the area. Everything is in walking distance. Hotel was clean and the staff is friendly. I would stay again if I had to go there. The beds were very comfortable. The only downside was the bartender didn't make our drinks right and room service said they were out of pretty much out of everything. Not... More 

Helpful?
Thank Scott C
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

-Hello Scott, Thank you for taking the time to post a review of our hotel. We are glad to hear that you enjoyed our facilities but also disappointed about your experience at the bar and room service. We sincerely apologize for not meeting your expectations. Please know that we have addressed your concerns with our staff. Westin family makes sure... More 

Port Coquitlam
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very nice but internet was not included so if you want to use just go to lobby and use for an hour at a time for free. You can resign back in after an hour , silly you can get in the lobby but not in your room .If you do the going green and don't get... More 

Helpful?
Thank deborahcL4184CD
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

We appreciate the time you given us to post this review of our hotel. We are glad to hear that you enjoyed our hotel and our facilities. Regarding WiFi service, this is provided on a complimentary basis in our guestrooms if you book through our website or spg.com. We hope to have another opportunity to serve you in the future.... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are great and well cleaned. There was enough parking, and everything is close by with lots of restaurants to go eat to. I really enjoyed the staff at the front desk, Freddie was awesome (I remembered his name awesome), he made checking in and checking out really easy. I plan on staying here again next year.

Helpful?
Thank jc82215
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Thank you for taking the time to post a review of our hotel. We the Westin family are thrilled to know that you enjoyed your stay. Freddie would be ecstatic to know that he made a good impression while you were here. We look forward for your stay in the future. Sincerely, Hotel Management More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

First, non SPG members were treated better than I was as a member. My room wasn't ready, had a musty odor in the room once I had a room. I was given a room that had the worst view, a friend of mine that rarely travels and is not an SPG member was given an ocean bay view on a... More 

Helpful?
Thank Vieaje02
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Thank you for taking the time to post a review of our hotel. We sincerely apologize for not meeting your expectations. Please know that we have addressed your concerns with our staff. Westin family makes sure that our guest gets the service that they deserve. Hopefully you can give us another opportunity to serve you in the future. If you... More 

Land O Lakes, Florida
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Traveled to Long Beach for work. Hotel was nice, not great. The rooms and common areas were what I call "tired" they could use upgraded. The room I had was non-smoking however it was evident that it had been smoked in. Room service kept the room picked up and fresh. There are several properties in the immediate area.

Helpful?
Thank Scottrl1
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

We appreciate the time you have taken to post a review of our hotel. We sincerely apologize and are disappointed to hear that your room did not meet your expectations. We have addressed your concerns with our staff and management. We look forward for you stay in the future. If you have any questions please feel free to contact our... More 

Montreal, Canada
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife, daughter and I just completed a 7-night stay at this hotel as we were attending an event at the Long Beach Convention Center which is conveniently located a short walk away. Over the course of a 7 night stay you typically discover some issues that wouldn’t normally be apparent in a shorter stay but for us it was... More 

Helpful?
Thank David L
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello David, Thank you for taking the time to post a review of our hotel. We are glad to hear that you enjoyed our facilities but also disappointed about your experience at room service. We sincerely apologize for not meeting your expectations. Please know that we have addressed your concerns with our staff. Westin family makes sure that our guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 

Additional Information about The Westin Long Beach

Address: 333 E Ocean Blvd, Long Beach, CA 90802-4800
Location: United States > California > Long Beach
Price Range: $199 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Long Beach 4*
Number of rooms: 469
Reservation Options:
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Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin
Hotel Style:
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
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