The Westin Long Beach
We had breakfast & coffee. The food was excellent.
Traveler (434)
Presidential Suite Bathroom
Room & Suite (286)
The Westin Long Beach
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About

4.0
#2 of 54 hotels in Long Beach
Location
4.5
Cleanliness
4.3
Service
4.3
Value
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Balance your mind, body, and spirit at The Westin Long Beach. Located in Long Beach, California's thriving downtown district, steps from the convention center, our hotel is near the Queen Mary and the Catalina Express. Please return to our hotel and enjoy upscale amenities like a sparkling outdoor pool, a 24-hour fitness center, innovative California Coastal cuisine, and cocktails at our on-site restaurant, bar, and flexible event space.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Great View
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

333 E Ocean Blvd, Long Beach, CA 90802-4800
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Long Beach Municipal Airport
Los Angeles Intl Airport
17.4 mi
See all flights
1st St
3 minLos Angeles Metro Rail
4.0
4.0 of 5 bubbles1,794 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Westin Long Beach is often lauded for its modern elegance, with guests enjoying the chic lobby and inviting ambiance. However, some visitors have expressed concerns regarding the cleanliness and outdated decor of the rooms, as well as inefficient air conditioning. Although the service is generally applauded for its attentiveness, issues with housekeeping efficiency have been flagged. Despite complaints about value for money and unreliable Wi-Fi, the hotel's prime location and thoughtful amenities are consistently praised.
Location
Convenient
Atmosphere
Chic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
labonvoyer wrote a review Feb 2020
Central Coast California177 contributions223 helpful votes
4.0 of 5 bubbles
We stayed here for a conference at the convention center basically across the street. This is a nice hotel. We had one night that we had to call the front desk due to some loud, rowdy flight attendants at 0200. They sent security right up. When we went down to the desk the next morning with concerns that we might be disturbed again, they offered to change our room (which we did-thank you Westin).

We had a delicious breakfast at the restaurant onsite. However there is a myriad of restaurants in the area. Numerous chains on Pike St. For an inexpensive breakfast or lunch, exit the side door by the bar/restaurant and about 15 feet away is Cafe 301. (its located between the Westin and the next building) I had a patty-melt one day and a tuna melt the next for about $6.50 for breakfast that held me all day.

The red "Passport" bus is free and takes you to the Queen Mary and the aquarium as well as other places near the convention center and downtown.

For a nice walk, turn left as you exit the front door of the hotel. Grab a coffee on the way and walk about 1 mile to the Bluff Park neighborhood to see classic 1920s southern California homes and apartments complete with their gardens. Then get back on Ocean Blvd to see the large homes facing the water. You can opt to stay on Ocean Blvd to do this or take one of the beach access stairways to walk on the bike path that is literally on the beach back to the hotel.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded Feb 25, 2020
Dear labonvoyer, Thank you for your review. I am sorry about the noise but I am glad we were able to resolve it. I hope you come back soon! Be well, Esmeralda Capacete
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cherylthpearl wrote a review Jul 2021
Little Rock, Arkansas41 contributions20 helpful votes
4.0 of 5 bubbles
The Westin Long Beach was my 2nd hotel stop in my 10-day Vegas-CA Vacation. I stayed for 5 nights.

PROS:

1. The hotel is located in a great location…very close to the beach, the outlet mall and many local restaurants. There was even a food truck festival nearby with great food as well as lots of vegan foods, desserts, and vegan household items.

2. It is on Ocean Blvd, so only a few blocks to the beach and marina.

3. The staff and valet were wonderfully kind and helpful.

4. The inside of the hotel is very clean and pleasant…even the hallways and elevators were ALWAYS clean.

5. My room was on the 14th floor with an absolutely awesome partial harbor view.

6. The rooms were very nice and clean. The bed was very comfortable.

7. If you enjoy your wine and cocktails…there’s a bar in the lobby.

8. Thursday they offer a social hour with food, music and drinks.

CONS:

1. I stayed for 5 nights and was told that since I was only staying for a short time…I did not warrant any room service nor any housekeeping services.

Now to be totally transparent…I had a transplant last year and I prefer not to have anyone entering my hotel rooms to clean, especially since I prefer to do my own initial cleaning upon arrival, as well as tidying my rooms throughout my stay. However, I wasn’t sure what to do with the dirty towels or the daily trash, so the towels piled up under the sink for 5 days and I left the trash in the hallway each evening; although my trash was the only trash in the hallway. There could have been better communication on the part of the staff in regards to how to get additional towels and shampoo and where to dispose of used towels/trash.

Just a side note…while staying in Vegas for 4 nights, the “V” also had Covid restrictions in place, but the difference was that they provided me with options for room service and housekeeping, whereas, the Westin did not.

2. After my Westin stay, I was left with the impression that there are some in the hotel industry who are possibly using Covid as an excuse to provide less services, while still charging premium prices.

Overall, I will consider staying at the Westin again in the future; however, not before I try other nearby hotels to determine if they offer more amenities for the money I pay.

I hope you find this review helpful!
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Guest Services / Front Office at The Westin Long Beach
Responded Jul 26, 2021
Dear cherylthpearl, Thank you for taking the time to share your recent experience at the Westin Long Beach with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, We can alway do better. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guest such as yourself. We hope to see you again. Sincerely, Jeff Bonds Director of Front Desk
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Lottie S wrote a review Mar 2022
San Diego, California7 contributions10 helpful votes
5.0 of 5 bubbles
I visited The Westin Long Beach for a work conference which was being hosted at the hotel. We were traveling locally up from San Diego along with our 12 year young pup so we had a bit of a drive and upon arrival were immediately greeted by the valet with several gentlemen to help us out of our car with the bags. They quickly took care of our baggage and had it held while we checked in. The check in process was smooth and quick, despite a large group of flight attendants and the pilots arriving in front of us.

We were taken to our room by Nancy who was helping us with our bag. As we were with our dog we were placed on a lower floor (5) which was no issue as it was close to the 24/7 fitness center which I was happy about. Nancy was SO kind and and SO helpful. The first room we arrived in was not satisfactory as it had a bit of an old cigarette smell (which sometimes is unavoidable at hotels) so she quickly got us into another room on the same floor. Nancy kindly helped us unload our bags and even placed our jackets on a hanger carefully in the closet and lifted our heavy suitcase onto the suitcase holder. The room was perfect and very clean, we felt very comfortable.

The best thing about this hotel is the kindness of the staff - they are all smiling, so kind, helpful and not at all arrogant. As a Southern California native I know it's possible to sometimes get a bit of an attitude with service, but not the case at this hotel.

I LOVE that The Westin hotels are SO dog friendly, our dog was loved on acknowledged and also made to feel good, it was really sweet to see. We even got an entire page full of things to do around Long Beach which are dog friendly and inclusive. We ended up doing the recommended walking trail (the hotel even had a map) the first morning which was excellent.

Another great thing is that this hotel is NOT understaffed which I know is an issue for many hotels right now. I have not had this level of service for a long time and let me just say that last week I stayed at a brand new San Diego beach front hotel last week which cost over $1200 a night and this hotel at less than 25% of that price surpassed it in service and quality.

Nancy and the team were so helpful, I would definitely stay here again!
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Date of stay: March 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Great service, comfortable rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Guest Services / Front Office at The Westin Long Beach
Responded Apr 3, 2022
Dear DigitalLots, Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you for taking the time to provide your feedback.
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Theidco wrote a review Dec 2021
London, United Kingdom110 contributions104 helpful votes
2.0 of 5 bubbles
This hotel is shoddy. If you want your room to be serviced during your stay the reception staff tell you that they need to 24 hours notice to book your room in with the cleaners! Who has ever heard of such a condition from a hotel that charges the amount that they do! Do not buy this hotel’s internet packages, the wifi is considerably slow and keeps freezing, it’s awful. This Westin does not live up to its normal reputation.
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Date of stay: November 2021
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Guest Services / Front Office at The Westin Long Beach
Responded Dec 22, 2021
Dear Theidco, Thank you for your feedback. We hope you give us another chance if your travels bring you back to Long Beach Be well,
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Rosefrench4 wrote a review Jan 2020
5 contributions3 helpful votes
5.0 of 5 bubbles
I recently spent 5 nights at the Westin Long Beach with a large group attending the Tournament of Rose's Parade. The hotel was in a good location near many restaurants and things to do when not attending Parade festivities. Rooms were clean and updated. Banquet facilities were very good along with food & beverage. Special shout out to the wonderful breakfast staff who always had my peanut butter ready each morning for my breakfast bagel,much appreciated!
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded Jan 7, 2020
Dear Group Stay, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach
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cfh_1967 wrote a review Aug 2020
Oxnard, California2 contributions1 helpful vote
1.0 of 5 bubbles
First off the hotel room had no coffee maker and no microwave. We stayed here because the reviews were good but we were miserable. We took our 10 yr old son to visit the Aquarium and this hotel was a perfect distance from all attractions however, there was a huge crowd at the pool from about 3pm until the hotel finally closed it..noone was social distancing and few were wearing masks. The were drinking and making all kinds of noise. The someone decides to light up a cigar which smelled so bad that even with the door shut we could smellit all night! The alarms went off and we were told to evacuate through the stairs. We waited for at least an hour before someone finally got the elevators running again(we stayed on the 5th floor because that was where the rooms started). We had to wait until the next moring to enjoy the pool and jacuzzi. There was a gas smell out at the pool and the jacuzzi smelled like mildew. I was very suprised since this is a 4star hotel and I have stayed at the Westin hotels elsewhere. The beds were not comfortable as I could feel the springs in the middle of it at night. When we tried to leave to get food (the food place here was crazy expensive) our ticket to leave the parking structure would not work so we had to go back up the elevators and to the desk to get another one. The parking is $30 a day which is ridiculous when they already cut a bunch of other amenities in the room. I was very unhappy with this hotel and will never stay at this one again.
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Date of stay: August 2020
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Other at The Westin Long Beach
Responded Aug 11, 2020
Dear Cfh_1967 , Thank you for taking the time to share your recent experience at the Westin Long Beach with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We will share your message appropriately within the organization. Sincerely, Jeff Bonds Director of Front Desk
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J G wrote a review Jan 2023
London, United Kingdom390 contributions12 helpful votes
5.0 of 5 bubbles
I recently spent four nights at this nice hotel , the check in experience was smooth friendly and efficient.
The hotel is a large property with a huge lobby and is in a good location being only 25-30 drive from LAX airport. Shops restaurants and bars are a short walk from the hotel and the First street Metro Rail station is just around the corner.
The room was spacious and clean with a reasonable view , I had a fridge , coffee machine, iron , safe
and hair dryer.
The phone is next to the bed and there are plenty of USB sockets.
Lovely “ rain fall “ type shower with a large ceiling mounted shower head .
Room was well sound proofed and bed was soft and comfortable.
I used the restaurant/ lobby bar ,the staff there were excellent .
I was able to use one of the hotels umbrellas and rented a car from the hotel based Budget Rent a car .
I really enjoyed my stay at this hotel every one from the front desk onwards made me feel welcome
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Guest Services / Front Office at The Westin Long Beach
Responded Jan 21, 2023
Dear W1453JGpauilt, Thank you for your great feedback. We are delighted to hear you had a wonderful stay. We are glad your enjoyed all of our amenities. We hope to see you soon. Play well,
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Mom23suns wrote a review May 2022
7 contributions2 helpful votes
5.0 of 5 bubbles
My experience at the Westin was excellent.
I love the refrigerator in the room and the Heavenly beds.
At check-in, they give you the option of how often you want your room cleaned, I opted to have my room cleaned every other day.
I was here for a convention, it took me about 6-8 minutes to walk over to the convention center.
Since I was traveling alone, I went to the concierge to ask her about dining options within walking distance. Nancy was fabulous and gave me wonderful advice on where to go to get dinner. (A great Thai place a block away!) She even found some utensils for me when I realized that the restaurant had forgotten to give them to me.
She even remembered my name and greeted me each time she saw me.
What a delight! Thank you, Nancy, for being the most memorable part of an otherwise boring business trip.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeff Bonds, Guest Services / Front Office at The Westin Long Beach
Responded May 25, 2022
Dear Mom23suns, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach
Read more
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Jared S wrote a review Mar 2020
Modesto, California23 contributions3 helpful votes
3.0 of 5 bubbles
The overall hotel is nice with cool design and architects style. The room we had which was on the corner of the 14th floor was extremely noisy. The noise came from the street and outside along with from inside the hotel. We had cocktails at the lobby bar and we sat for 10 min before even being said hello to. The server partially cleared the 5 dirty plates and glasses and the left as we sat for another 5/7 minutes. Another server came by and finally cleared the rest and took our orders. It was around 20 before getting my beer and my wife’s cocktail. We are also Bonvoy Gold members which was never Acknowledged and we were never offered a gift or room upgrade. For a Westin, our experience fell way below the bar. we will not be staying here again in the future.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MFY wrote a review Feb 2020
6 contributions2 helpful votes
1.0 of 5 bubbles
We stayed at the hotel and it was my worst experience in a hotel in the United States. We have never had such a bad welcoming. Yet I used to travel a lot. Indeed, I accompanied my husband for his work, and he had sent an email to confirm a room with a double bed. Upon arrival at the hotel, the front desk woman, Leslie, she replied that there was no room with a double bed available and that we had to send an email before coming.
We replied that the email has been sent but that no one has deigned to reply. Leslie answered us haughtily and did not want to call her manager when we asked her. Then she left in a room, she came out and told us that there is a room available on the 5th floor with a double bed. Who are we laughing at ?! We were exhausted because of the flight and we just wanted what we have asked for.

1 hour later, we went back down to the front desk to withdraw money. Leslie was even less agreeable. I have never seen such unacceptable behavior for a hotel and for a hotel staff. When my husband asked her something, she did not even bother looking at us, not once ! I can tell you that this is the first time that we feel so little considered and yet we just wanted a simple, efficient and pleasant service worthy of your hotel.

Having a travel agency that works mainly with luxury hotels and French palaces, it was the first and last time that I come to your hotel. I like to test hotels with my husband in order to come back with my family, or talk to our friends about it and why not come back to select it for my travel agency.
But we were so disappointed that I will tell everyone around us, including my clients to avoid your hotel.

Moreover, toilet seat was dirty and also the bathrobes ! Shame.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go572393 asked a question May 2021
Are you pet friendly
Joey wrote a tip May 19
6 contributions1 helpful vote
5.0 of 5 bubbles
"Compliment water. Have lots of fun and enjoy the view. "
Read full review
Trip takker101 wrote a tip Apr 2024
Chicago, Illinois126 contributions229 helpful votes
1.0 of 5 bubbles
"Have them explain all their fees when making your reservation."
Read full review
JSM-YC wrote a tip Mar 2024
Rocklin, California7 contributions2 helpful votes
5.0 of 5 bubbles
"Try the food and cocktails at the lobby bar. I was highly impressed."
Read full review
Savannah L wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"This hotel books up quick so grab dates fast. Worth every penny."
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Michael H wrote a tip Feb 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Avoid at all costs."
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Not the right property for you?
There are more places to choose from in the Long Beach area.
PRICE RANGE
$231 - $406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin long beach hotel long beach, westin long beach, long beach westin
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
474
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN LONG BEACH - Updated 2024

Frequently Asked Questions about The Westin Long Beach
Which popular attractions are close to The Westin Long Beach?
Nearby attractions include Long Beach Convention & Entertainment Center (0.2 miles), Downtown Long Beach (0.3 miles), and Pine Avenue (0.2 miles).
What are some of the property amenities at The Westin Long Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Long Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Long Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Long Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Long Beach?
Conveniently located restaurants include L'Opera Ristorante, George's Greek Cafe, and The Breakfast Bar.
Are there opportunities to exercise at The Westin Long Beach?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Westin Long Beach located near the city center?
Yes, it is 0.2 miles away from the center of Long Beach.
Are any cleaning services offered at The Westin Long Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Long Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Long Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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