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The Westin Long Beach

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The Westin Long Beach
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1,162 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 review
Reviewed 1 week ago NEWvia mobile

From the time we arrive to when we left the staff made it an amazing trip! Our valet David was courteous and prompt. The guys who carried our luggage (Fernando and Carlos) were super fast and so nice. Highly recommend this location. Great view too.

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Helpful?
Thank A TripAdvisor Member
Missoula, Montana
Reviewed 1 week ago via mobile

Sheets were crunchy, pillows lumpy and the room was so muggy you couldn't even see out of the windows. Tried to blast AC & it barely worked. Was woken up to people protesting the place. Bell Staff & Valets were the only friendly & helpful employees. Concierge mis quoted room price $70 below actual rate!

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Helpful?
Thank crumore11
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello crumore11, Thank you for posting a review about our hotel. I understand that your stay wasn’t what you expected it would be. Please know that we have addressed your concerns with our staff. If you have any questions or would like to talk more about your experience with us, please feel free to contact our Director of Front Office...

Fairfield, Connecticut
Reviewed 1 week ago

I was out here for the National Gymnastics Competition in July. The hotel is nice, typical of a Westin. The lobby and staff are very nice, parking is an insane price of $26/day. The location was perfect for us - just across the street from the Convention center and within walking distance to the beach, restaurants and shopping. The room...

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Helpful?
Thank Shlinds
Westin_Hotel_Manager, Public Relations Manager at The Westin Long Beach, responded to this review

Hello Shlinds, We appreciate your feedback about our hotel. The location of our hotel really allows our guests to have access to spend and enjoy their day outside of the hotel. We understand that the view of your room and the pool wasn’t what you hoped for. Please know that we have addressed your concerns with our staff. If you...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

A great stay at the Westin Long Beach. Close to everything and excellent for a one layover before boarding our cruise ship. The front desk and bell staff were great, I felt sorry for them when we arrived and union protesters were abusing both us and the staff but having read the reviews prior I was expecting that and just...

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Helpful?
Thank SezzieM
Vancouver, Canada
Reviewed 2 weeks ago

the check in staff were very friendly and professional. The clean staff were friendly but not mindful of the guest as I had to climb over a large bin of dirty towels in the hallway. The room was spacious and clean but very DATED. The bed was comfortable but the pillows should have been thrown out long ago as they...

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Helpful?
Thank robhiley
Westin_Hotel_Manager, Public Relations Manager at The Westin Long Beach, responded to this review

Hello robhiley, Thank you for writing a review about our hotel. We understand that your stay wasn’t what you expected it would be. Please know that we have addressed your concerns with our staff. Hopefully you can give us another opportunity to serve you in the future. If you have any questions or would like to talk more about your...

Reviewed 3 weeks ago via mobile

The Westin Long Beach, CA, which was converted from Sheraton Shoreline Square in 1997, is a good place to stay for the following reasons: (1) Staff are friendly and responsive; (2) Rooms are comfort and efficiency; (3) Most areas are very quite; (4) The Westin seams to have woman guests/business in mind with ample counter space in the bathroom; (5)...

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Helpful?
Thank Jeremy L
Soquel
Reviewed 3 weeks ago via mobile

This hotel is over $400/night. For that price, one would expect a luxury or at least high end hotel. This hotel is very basic. The room was clean as was the bathroom, but it is nothing special. The only nice amenity was the rain shower in the shower. It is a standard shower/bath combo with a shower curtain. There is...

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Helpful?
1Thank Doglover3336
Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach, responded to this review

Hello, Thank you for posting a review of our hotel. We would like to apologize for not meeting your expectations during your stay. We appreciate your feedback as it helps us to see our strengths and where we need to improve. I’d like to also assure you that I have passed on your comments to our team because we strive...

Grand Junction, Colorado
Reviewed 3 weeks ago

Very nice room with comfy (but smaller) beds. We had a nice view on the 12th floor - small beach view between buildings. The pool and hot tub are on top of the roof - cool. The 24-hr workout room is large with many nice machines. Staff was friendly. Close to downtown stuff but not great for beach access. Nice...

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Thank Scott S
Salt Lake City, Utah
Reviewed 4 weeks ago

Never had we left hotel (following a work convention) with such dread! Our entire stay was perfection! From the greeting at valet, to the front desk to the pristine hotel room; everything was just spot on! The hotel location was also perfect! Lots of places to walk to dine & shop and even go to a movie! Cannot have been...

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Thank BRB1217
Los Angeles, California
Reviewed January 20, 2017

I stayed here with some friends for a conference last weekend, and the hotel itself was really nice. My experience with the staff wasn't as good until Dylan helped me out. He was truly amazing! He went above and beyond to make sure that our needs were met and that we had a good stay. It was definitely a pretty...

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2Thank scooterdai90
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 

Additional Information about The Westin Long Beach

Address: 333 East Ocean Boulevard, Long Beach, CA 90802
Location: United States > California > Long Beach
Price Range: $208 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Long Beach 4*
Number of rooms: 469
Reservation Options:
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Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin
Hotel Style:
#4 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Long Beach staff and other travelers.
21 questions
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Questions? Get answers from The Westin Long Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to face the harbor view area/convention hall”
 of 5 bubbles BRB1217, 4 weeks ago | Read review
“Highest floor, harbor/ocean view”
 of 5 bubbles PSU64, Jan 8, 2017 | Read review
“Requested an accessible bathroom (no step over into show) and no feather room”
 of 5 bubbles 403ronf, Dec 14, 2016 | Read review
“Go high. Harbor side might have a better view.”
 of 5 bubbles timothyh123, Nov 30, 2016 | Read review
“Higher floor rooms with ocean view are the best”
 of 5 bubbles azavala7, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question