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Residence Inn by Marriott Long Beach

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4111 East Willow Street, Long Beach, CA 90815
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1 room 1 adult
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Residence Inn by Marriott Long Beach
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159 Reviews from our TripAdvisor Community

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San Jose, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

Really old furnishings. Stinky old carpet and sofa. The carpet looked dirty and old. Overall very disappointed with the stay. Expected better from residence inn. Will not be returning for a stay. Service was also average, items were not replaced from day to day and we had to request for them repeatedly.

Helpful?
Thank akp2012
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for taking the time to review our hotel. I'm sorry to hear you were disappointed with your stay. We are currently undergoing a rooms renovation, so I hope you will come back and visit in the future. With kind regards, Tish S. More 

Holiday, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Myself and family checked in on Sept 13 and I left Jan 9. My stay here was comfortable and rooms were adequate though a little outdated. Housekeeping personnel were very efficient even though at times there was a language barrier particularly for non -Hispanic speaking persons. Rooms relatively clean and well stock with necessary toiletries and kitchen items such as... More 

Helpful?
Thank Boriqua918
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for taking the time to review the Residence Inn Long Beach. I'm thrilled to hear you had a great stay and were treated well by our excellent staff! I hope you will come back and visit with us again soon! With kind regards, Tish S. More 

Salt Lake City, Utah
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Was supposed to stay here for 4 nights but checked out after the first night. The rooms are a nice size but very outdated, stinky, and LOUD! I'm a huge fan of Residence Inn's but will not be returning here.

Helpful?
Thank Brittney W
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Thank you for taking the time to review our hotel. I'm very sorry to hear you didn't have a wonderful experience. We have just begun our renovation, and I know you will enjoy our new rooms should you choose to stay with us again! With kind regards, Tish S. More 

Travelers are raving about these Long Beach hotels

Chilliwack, Canada
Level Contributor
174 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a Hilton Diamond guy but had no choice and booked here....and was I blown away! This is a great Residence inn. The room I had was very spacious. It had a loft, 2 bathrooms, a kitchen, 3 televisions and a living space. When I went down to the front desk to grab a drink I noticed a free... More 

Helpful?
Thank JaysonC1974
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello! Thank you for taking the time to review the Residence Inn Long Beach. We are thrilled to hear you enjoyed our spacious suites, fire pit, and hot tub! We hope to see you again soon! With kind regards, Tish S. More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

My family and I stayed here for 1 night after coming from Las Vegas, we had 3 rooms. The front desk agent that checked us in was very friendly. Everything came down hill as we arrived to our rooms. My room had hairs all over the drapes. My parents room had a dead cricket inside the sofa bed, the microwave... More 

Helpful?
Thank Gerald337
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Thank you for taking the time to eview our hotel! I'm very happy to hear our front desk staff was very friendly. We appreciate your feedback about housekeeping as well. We hope you will stay with us again when you're in town. With kindest regards, Tish S. More 

Phoenix, Arizona
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

Moving into the local area, my family of 3 plus dog spent 3 nights here in between leaving our house in Phoenix, and the final turn of the key in Lakewood. We were assigned room 602, a two-bedroom, two-bath suite with kitchen. The room was clean, well furnished, the kitchen well stocked, and a great view...and our 55+ pound Australian... More 

Helpful?
Thank Steavis4
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello! We're thrilled to hear you had such a great experience at the Residence Inn Long Beach! We hope you have a wonderful holiday season! With kind regards, Tish S. More 

Oregon
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 14, 2015

In spite of being tucked in among a lot of other businesses near a busy intersection, this hotel was easy in and out and quiet. We were able to get a great price for a two-floor, two-bedroom penthouse, which meant climbing stairs, which was no problem for the four of us. The staff were friendly and helpful. It was easy... More 

Helpful?
Thank GelatoOregon
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello, Thank you for taking the time to review our hotel! I'm thrilled to hear you enjoyed our large suites and fully equipped kitchens. I agree we're in a great location, only 5 minutes away from Long Beach Aiport. We hope to see you again at the Residence Inn Long Beach! With kind regards, Tish S. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed October 26, 2015 via mobile

Good location ,good meals, friendly staff. If you wish to check in early even with a higher Marriott status do not plan on it. If you have made special room arrangements be sure to double check (i.e. Feather free) Rooms are good but the establishment is older.

Helpful?
Thank Liza C
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello and thank you for taking the time to review our hotel. I'm happy to hear you enjoyed your stay and found our staff friendly! We are scheduled to renovate our rooms at the beginning of the year. Please come stay with us again! With kind regards, Tish S. More 

Clayton, North Carolina
Level Contributor
178 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 14, 2015

This was a typical Residence Inn a little on the old side but well maintained and up to snuff. The staff was friendly and efficient. The breakfast was good and the selection also very good. Get a room away from the interstate.

Helpful?
Thank SoilDoctor
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello and thank you for taking the time to review our hotel! We're happy you enjoyed your stay and hope you will stay with us again soon! With kind regards, Tish S. More 

Saint Louis, Missouri
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 1, 2015

Old Style Residence Inn (different buildings) but in extremely great shape. Staff was very friendly when I called on the phone with questions and in person. Beds are the usual outstanding Marriott quality. Not from from attractions and restaurants and close off the highway.

Helpful?
Thank sarahcuse
RILB_GM, Manager at Residence Inn by Marriott Long Beach, responded to this review

Hello and thank you for your great feedback! We're always thrilled when our guests enjoy staying at the Residence Inn Long Beach! With kind regards, Tish S. More 

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