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BEST WESTERN I-5 Inn & Suites

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BEST WESTERN I-5 Inn & Suites
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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Isleton, California, United States
Reviewed 1 week ago

The hotel was clean as were the rooms. The floors in the room were a vinyl that looked like wood which made them very cold. The beds were hard and their 32"? tv was set in letterbox and not hooked to HD so it had a very dark picture. We could barely read the news ticker tape. There free continental...

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Helpful?
Thank Lorena M
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for writing this review as it is very much appreciated by our staff. I have shared your comments with the staff as we take all of your concerns very seriously. While we do apologize and understand your concerns, I can assure you that we will work more diligently to make sure that these issues are addressed and do...

Arizona, United States
Reviewed 3 weeks ago

Very clean hotel, first time I have seen wood floors in rooms, nice touch, check in staff was awesome, very helpful. underground parking, safe and clean. Breakfast staff, not so much, there were two individuals, seems to have their own conversation, didn't say hi and poor at meeting the customers needs. Overall good location, many places to eats in the...

Review collected in partnership with Best Western
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Helpful?
Thank Timothy T
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for taking the time to share your comments on your recent visit. We extend our appreciation for your compliments of our facility and service. We appreciate your compliments regarding our hotel being in a good location and look forward to welcoming you back soon.

Reviewed 3 weeks ago via mobile

I wasn't sure about staying at a "budget hotel" right off the freeway but I was pleasantly surprised. Super Clean, nice room. The indoor pool is small but absolutely adorable. Hot Tub too. Next time I'm passing through I will stay here.

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Helpful?
Thank Gretchen F
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for your recent feedback, we strive to give our best service to all our guests and we are delighted to read that we have exceeded your expectations. It would be our pleasure to welcome you back in the very near future. Thank you for choosing Best Western I-5 Inn & Suites.

Mesa, Arizona
Reviewed 4 weeks ago

An average Best Western, good location as just off I-5. Breakfast was good. Room was clean. It was extremely rainy and we saw the sign for Best Western and other motels. Restaurants near motel were mostly the fast food type. ugh?

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Helpful?
Thank jadehawk
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

We greatly appreciate your wonderful comments regarding our property. Our staff takes great passion in taking care of our guests and we are pleased to see that we were able to meet your expectations during your stay here with us. It would be our pleasure to welcome you again soon. Thank you for choosing Best Western I-5 Inn & Suites.

Surrey, Canada
Reviewed 4 weeks ago

overnight stay on road trip on I5. Large well equipped room with a small bar sink and coffee machine OUTSIDE the bathroom. Large closet for storage. Surrounded by fast food restaurants if you don't want to drive for food. Pleasant staff, clean and quiet room.

Review collected in partnership with Best Western
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Helpful?
Thank bluenoserose
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for writing a positive review regarding your stay. We value your review as it enables us to continue to improve and provide better service for our guests. We truly pride ourselves on providing attentive and exemplary guest service. I am delighted to hear that our staffs’ commitment on room cleanliness and friendly staff transcended during your stay. We...

Oregon
Reviewed January 17, 2017

The room and hallway was very cold when we arrived, the room never got really warm all night even though temp was set to 74. When leaving in the morning another guest was complaining about the temp in her room, they had given her another room and it was also cold..... I think this is a management issue to conserve...

Review collected in partnership with Best Western
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Helpful?
Thank PetuniaM
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for taking the time to provide us with your constructive feedback. This allows us to resolve any issues for you and other guests. We are always making improvements and we hope that we will be given the chance to welcome you back to see the changes in the future. Thank you for choosing Best Western Inn & Suites.

Indio, California
Reviewed December 2, 2016

Very pleased with accommodations, clean and comfortable. The only thing the room could have used was an easy chair. We were traveling with 2 small dogs and were pleased that the floors were not carpeted.

Review collected in partnership with Best Western
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Helpful?
Thank Linda C
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for taking the time out to write such a wonderful review about our hotel. We are thrilled to see that you enjoyed our new LVT flooring. It was satisfying to know that we were accommodating to you during your stay. Thank you for choosing Best Western I-5 Inn & Suites.

Carlsbad, California
Reviewed October 3, 2016

Maria, Maria, Maria and more Maria! I cannot thank her enough for all the help she's given us reserving 4 rooms this past weekend. First, I reserved 3 room two months prior, however, a family member decided last minute that they wanted to stay at the location as us. I called the 800 number and I was told that they...

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Helpful?
Thank Ako m
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you very much for your 5 star review regarding your recent stay here at the Best Western I-5 Inn & Suites. We are delighted to hear that you enjoyed your breakfast and were able to rest well during your stay with us. We look forward to welcoming you back.

Berkeley, California
Reviewed September 24, 2016

Tired, unclean, unhelpful staff, internet does not function, powdered eggs for breakfast, broken down furniture. What else can go wrong? Tv channels did not work, very little water pressure, unfriendly reception.

Review collected in partnership with Best Western
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Helpful?
Thank Will S
Los Angeles, CA
Reviewed September 6, 2016

I was a little apprehensive about our stay, due to previous stays at other Best Western hotels around the country. I must say, I was pleasantly surprised by this hotel. The rooms were nicely sized and very clean. Our king bed was very comfortable (although other friends that stayed at the same time had queen beds and said they were...

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Helpful?
Thank olympicnut
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN I-5 Inn & Suites

Address: 6411 W Banner Rd, Lodi, CA 95242-9125 (Formerly BEST WESTERN PLUS I-5 Inn & Suites)
Location: United States > California > Lodi
Price Range: $102 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN I-5 Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Lodi
Lodi Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN I-5 Inn & Suites staff and other travelers.
3 questions
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1 month ago
Lodi, California
11 months ago
Lodi, California
11 months ago

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Questions? Get answers from BEST WESTERN I-5 Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on the front, south end and not on the 1st floor.”
 of 5 bubbles 986lorenam, 1 week ago | Read review
“Doesn't matter if you choose smoking or non-smoking room, they all smell like smoke.”
 of 5 bubbles 786shannong, Apr 25, 2016 | Read review
“ask foe a handicapped accessible room”
 of 5 bubbles Furiousweeniedog, Mar 8, 2016 | Read review
“I was on the 3rd floor and it was fairly quiet.”
  • TV, Micro, Fridge
  • Queen beds
  • Shower and toilet
  • Vanity
 of 5 bubbles 55KatieM, Mar 6, 2016 | Read review
“Room with king bed was a small suite. Very nice.”
 of 5 bubbles vvandam, Feb 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question