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Cockroach on the counter, I wonder how many more there were in the kitchen. Bed was made, standard scratchy towels available.
When taking a shower found a booger on the wall, big one, hose know should catch that. And at the same rate my fellow...More
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Response from 00esa, Manager at Extended Stay America - Livermore - Airway Blvd.Responded 4 weeks ago
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action....More
Found two granola bar wrappers behind the side table. More trash under the bed. Clock on side table was not plugged in. Water pressure in shower was unbelievably weak. TV was picture wasn't that clear. Couldn't open the window fully. Grab and go breakfast was...More
Thank bobby j
Response from 00esa, Manager at Extended Stay America - Livermore - Airway Blvd.Responded November 28, 2017
Bobby, thank you for taking the time to share your feedback. We apologize for the inconvenience you encountered in your room and regret the inconvenience it caused. Your feedback is discussed with our housekeeping team to review and action and also our Brand Leaders are...More
Poor customer service. The A/C was not working well and they said they don’t have a technician to look into it. When checking in, nobody was at the front desk but I could hear laughter and the Lady showed up fixing up her pants. We...More
Thank Luis J
Response from 00esa, Manager at Extended Stay America - Livermore - Airway Blvd.Responded October 29, 2017
Luis, thank you for sharing your experience with us. We are sorry to know our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always...More
My first time visit to Ca. on business, My room; the bed lights did not work on either side, No wash clothes, Found a dirty wash cloth appeared to have blood on it under the bathroom sink, Found a bag of marijuana and a cell...More
Response from 00esa, General Manager at Extended Stay America - Livermore - Airway Blvd.Responded September 19, 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Excellent customer service from FALA!
I was able to check in early which was the best part. My room was very comfortable and clean. I was astonished with the service and the quality of this hotel. I liked this location even better than dublin location...More
Response from 00esa, General Manager at Extended Stay America - Livermore - Airway Blvd.Responded August 9, 2017
We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Livermore - Airway Blvd. It’s a pleasure knowing you loved everything we offer, especially your room and the excellent service we offered. I will surely...More
$98 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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