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Residence Inn Livermore Pleasanton

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Residence Inn Livermore Pleasanton
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73 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Arizona
Level Contributor
12 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

I spent several days in a room filled with mosquitos - making it very hard to sleep at night. I killed many but most got away. The hotel had their handyman spray several times before finally fogging the entire room after the 3rd night. After the 2nd night they offered me a new room but I had quite a few... More 

Helpful?
Thank Jim K
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

We're very sorry that you encountered this bug issue in your room during your stay with us Jim K, and that it took a little longer for us to finally resolve that problem for you. Being that our hotel room doors open directly to the outside, bugs flying in and out can happen from time to time. We understand that... More 

Albuquerque, New Mexico
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A good property, but small details make a difference. I arrived 15 minutes after the complimentary happy hour closed and was told there was no wine or food left. The small snack case sold no wine or edible food, and I was too tired to drive to the nearest restaurant they identified. My porch light and room keys did not... More 

Helpful?
Thank Loro95
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to review your stay with us Loro95. I'm sorry that you encountered some issues, especially with the door lock. It is concerning to me that this door may be a troublesome lock, and if you are able to contact me directly to let me know what room this is, I would gladly follow up... More 

San Francisco, California
Level Contributor
275 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for almost a week. The rooms were decent, the amenities were convenient but there was a quarter-inch gap under our door which is probably one of the reasons why I had to kill multiple spiders each day. There is a lot of shrubbery around in between the rooms so I think that contributes to the spider problem... More 

Helpful?
Thank sdsurfkitty
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to review your stay with us sdsurfkitty. I'm so sorry to hear about the spider issue you encountered during your stay with us, and about the gap under the door. If you are able to PM me or call the hotel to let me know what room this was in so I can make... More 

Livermore, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 16, 2016

Ridiculous price for a room which was shabby and tired. The toilet seat looked like it cost 3 dollars. Cracks in the tile all over . Next time I will stay at Hampton Inn. So based on Manager comment recognizing how old and shabby it is why don't you lower the price a bit.

Helpful?
Thank 76rick
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

I'm sorry that you did not enjoy your stay with us 76rick. Yes, we are obviously an older hotel but we do try our best to ensure they are properly maintained. The cracked tile in the room is concerning--perhaps you can PM me or contact me at the hotel to let me know which room so I can address this... More 

1 review
3 of 5 stars Reviewed August 11, 2016

While I agree with some of the reviewers that the hotel needs some refreshing and is showing it's age I found the staff to be friendly and rooms were clean. It was also a convenient location for our vacation in the Bay Area. The front desk was friendly, breakfast area was well stocked each morning and housekeeping did a good... More 

Helpful?
Thank WayneD718
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for your feedback. I'm so glad to hear that our wonderful, hard-working staff made a lasting impression on you during your stay, and were able to compensate for some of the older qualities of our hotel. We hope to see you back again soon! More 

Richmond, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 4, 2016

We stayed in a suite (family of 5) and it was very comfortable, clean and convenient. There was plenty of space for everyone to hang out inside, though we spent a lot of time outdoors. The basketball area was perfect for our 8 year old son who played everyday. The pool is nice and I loved eating breakfast by the... More 

Helpful?
2 Thank bianco2013
Nashville, Tennessee
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed July 27, 2016 via mobile

When I drove onto the property, I wondered from the start as to how they justify a $300 rate. It was probably built in the mid 80's or early 90's and it's the original RI format which looks more like an apartment community. And it's one of the smallest footprints for a RI I've seen. There is not much greenscape... More 

Helpful?
Thank Travelvan
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for your feedback Travelvan. I'm sorry to hear that you did not enjoy your stay. We are a 27 year old hotel that has experienced some wear-and-tear over the years, especially the exteriors. We constantly try to keep up on improving the property, and I will be sure to prioritize some of the areas you addressed. However, I'm... More 

Minnesota
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 9, 2016 via mobile

Stayed over night. Nice clean units, kids loved the pool and we were able to get some laundry done. Loved that we had a fully functional studio apartment. Breakfast was also a plus for our family of 5. Would highly recommend to family and friends if staying in the area.

Helpful?
Thank Minnesota_lar
Portland, Oregon
1 review
1 of 5 stars Reviewed July 2, 2016 via mobile

Me and my family stayed here for about a month, and the first night we walked in, their where cobwebs everywhere. Outside the room their were also a lot of spiders. The rooms also look a lot better in the pictures then in real life. Would not recommend.

Helpful?
Thank Sally_Salazar146
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

I'm so sorry that you did not enjoy your long-term stay with us and that there were issues with spiders and cobwebs. We do try to make every effort to prevent outside pests from entering the rooms, but sometimes our exterior entrances make that difficult. I've spoken with our Executive Housekeeper in regards to the cobwebs in the rooms and... More 

Auckland, New Zealand
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed June 15, 2016

A group of us stayed here prior to visiting LLNL, it's pretty much what you'd expect from a Residence Inn, it's a slightly older place but perfectly OK, and being able to relax and cool off in the pool was nice. The room we were in had pretty comprehensive kitchen facilities which would have been handy for a longer stay,... More 

Helpful?
Thank tuturiwhata
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Residence Inn Livermore Pleasanton

Address: 1000 Airway Blvd, Livermore, CA 94551-9471
Location: United States > California > Livermore
Price Range: $183 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Livermore Pleasanton 3*
Number of rooms: 96
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Also Known As:
Residence Inn Livermore
Livermore Residence Inn
Hotel Style:
#2 Family Hotel in Livermore
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