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We chose to stay outside the city so we could be in a family friendly environment and this particular Residence Inn checked the boxes for us.
It is convenient to the freeway but you cannot hear it. The rooms have been newly renovated. I have...More
So I've stayed in a few different Residence Inns in the past. I've always been pleased with their properties and being able to have two bedroom place to stay has been great. Having been so satisfied with other properties, this one was a slight disappointment....More
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 2 weeks ago
Thank you OregonJen2013 for staying with us, and for your feedback. I am very sorry that the condition of the room fell below expectations. Our rooms were last renovated about 4 years ago, but we do try to spend time in each room on a...More
When having to book a last minute trip for a co-worker, this was the only hotel in town with rooms available. It's no wonder as they would not even accept company payment even with references! Expecting employees to pay over $1,000 out of pocket is...More
Thank Elizabeth B
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded June 7, 2017
Hi Elizabeth B,
Sorry to hear that your co-worker was not able to stay with us due to our hotel policy of not accepting 3rd party credit card authorizations. Unfortunately, due to the amount of credit card fraud we have experienced in the past we...More
We were hesitant when we pulled up to the hotel. The outside areas need a face lift or at least a caring groundskeeper. Spider webs, peeling paint, etc. Luckily once we went into our room, it was clean and cool and just fine. We didn't...More
Thank Lisa O
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded May 25, 2017
Hi Lisa O! Thanks for staying with us and for taking the time to review your stay. As being an older Generation 1 Residence Inn, our outside appearance can cause a lot of people to question our hotel and view it negatively, but I'm so...More
We had a family health emergency, and had to drive the family patriarch from the Central Valley to SF to be seen by a specialist on a Tuesday morning. His artificial hip had fallen apart and he was in great pain. The game plan was...More
Thank Mike S
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded May 17, 2017
Hi Mike, I'm SO happy to hear our staff was able to take great care of your family (especially your father) this week, and you were all able to make the most out of this emergency trip to the Bay Area. I hope he is...More
$170 - $356 (Based on Average Rates for a Standard Room)
#2 Family Hotel in Livermore
Non-Smoking Rooms ,
Number of rooms
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