Your staff was extremely friendly. I also greatly appreciated the care and personal pride Liliana showed in taking care of everything. I am a very picky person, and was very happy to find clean facilities – especially the laundry room.
We had attempted to reserve at Lemon Cove Village RV park but were asked about # of ACs (which we had two) and informed them our RV was 39ft. They were unable to accomodate us yet charges us not once but triple charges on my credit card. I am logging a complaint with Better Business Bureau of California to get refund for all three charges and disputed with my credit card company. DO NOT recommend booking here and if you do, be sure to check any and all charges on your credit card. Consider this to be fraud and that is why I am reporting to BBB and writing this review.
Terrible side. The receptionist very rude, to expensive 75 dollars for night and not even electricity, avoided this place, my family just left , avoid this place and enjoy your camping someplace else,.
Nice area near Sequoia National Park. Receptionist woke up everyday on the wrong side of the bed. Rarely helpful and gave curt non-hospitable responses. Upon check in we were given a site number that was already being used. The pool was murky and when asked, was told it was checked and fine by Ms. Get away from me receptionist.
My review is not on the park itself because Lemon Cove is a beautiful park very close to lake and Sequoia National Park. My review is about a woman whom is not only an employee of the park but also a permanent resident. I wish I had her name to post it here. We camped out on our RV but we were also with other family members that were camping out on tents. With the hot weather of over 100 degrees we of course had our generator working around the clock. On our first morning at Lemon Cove we had this woman not knocking but POUNDING on our RV door at 7am. I woke up scared due to the loud pounding on the door we open it and this woman tells us to turn the generator off and left. We went about our day the next night which was Sunday, father's day we were out hanging out listening to music and this same woman comes to us not talking or asking but screaming for us to turn the music off. The park was pretty much empty, we didn't have any neighbors around. I would understand if the music was loud and someone came asking the proper way to lower the music but this was not the case. She called the police on us. When the officer arrived we nicely asked that we lowered the music which we did. I told him about the generator issue and his comment was that our generator was pretty silent. So on Monday while we were checking out, this same woman was at the office desk and when my husband was leaving she told him "I hope we never see you here again" I don't care if you are the manager, owner, but you NEVER talk to a paying customer that way, EVER!!!!!!!! The paying customer deserves respect no matter what the situation is. This woman is the perfect example of the HELEN....... She is very disrespectful, angry, miserable human being that could make any customer very uncomfortable. I really hope a manager contacts us regarding this because this is just not right. You should have people with better manners working the office. With this horrible experience you bet we will never visit this park again.…