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SpringHill Suites Lancaster Palmdale

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SpringHill Suites Lancaster Palmdale
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78 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lancaster Palmdale
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Showing 77: English reviews
Woodstock, Georgia
1 review
5 of 5 stars Reviewed October 21, 2015

The hotel has great services and is convenient to restaurants and shopping. It has very comfortable rooms. A hot breakfast is included making it a good value. Melina at the front desk was very courteous and helpful during check in and whenever I had questions.

Helpful?
Thank Michael L
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank-you for your kind comments and taking the time to review us on TripAdvisor. It was great to hear that you enjoyed your stay and breakfast and I appreciate your comments regarding Melina, I am glad she made you feel at home. I will be sure to share your review with her. Please join us again! Sincerely, Chris K. More 

Lancaster, California
Level Contributor
4 reviews
5 of 5 stars Reviewed October 19, 2015

Very comfortable room. Great people. I travel to this area monthly and I wouldn't consider staying anywhere else. Malina and all of the front desk staff are extremely friendly and professional - quick to answer any questions or recommend a great place to eat. They greet me by name when I come in - like family.

Helpful?
Thank George B
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you so much for taking the time to review us on TripAdvisor and your kind comments regarding the service you received from Melina. I am glad you enjoyed our breakfast and I will be sure to let Melina know you mentioned her in your review. Again, thank you and we look forward to serving you again in the not... More 

Washington DC, District of Columbia
Level Contributor
127 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed September 23, 2015

The hotel is exactly what you can expect from the chain. Decent all suites (albeit small) hotel with free breakfast and WiFi. If ever in the area again will gladly stay again. The hotel is conveniently located close to the major highways in town as well as to shopping and dining areas. There is free parking on the premises. You... More 

Helpful?
Thank MDDCFlyer
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for the taking the time to comment about our hotel on Trip Advisor. We value input from our guests as it gives us the opportunity to improve. Thank you once again and we look forward to you staring with us in the not so distant future. Chris K. More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

Very nice welcome from desk clerk after a long drive started our one night stay. Really enjoyed this Hotel: clean, comfortable and quiet. Nice clean room and excellent coffee (left too early for breakfast) will stay here again

Helpful?
Thank nmjensen
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was wonderful to hear that you enjoyed your stay and I appreciate your comments regarding the friendliness of our front office staff and the cleanliness of our rooms. I will pass on your comments to the team. Thank you for your time. Please join us again! Sincerely, Chris... More 

Oxnard, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 7, 2015

The staff was very accommodating. There was a mixup with my reservation, but they happily straightened it out. The room was clean and large. The only area that fell below standards was the self-serve breakfast. The kids had their hands all over the food and the parents were allowing this behavior. The hotel should have had servers pass out the... More 

Helpful?
Thank Elizabeth A
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for taking the time to comment about our property on Trip Advisor. I apologize the unruly children at our breakfast buffet area compromised what should have been a good experience with breakfast. I hope you will give us another opportunity in the future as we take great pride in the quality of our breakfast buffet. Kindest Regards, Chris... More 

Ridgecrest, California
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 24, 2015

This time we stayed with points (since paying for the night would have been much more expensive this time). The fact that Marriott was effectively paying for our stay did not make a bit of difference to the staff. The place was still impeccably clean, the staff great, the bed superbly comfortable. The breakfast might have been a bit better... More 

Helpful?
Thank Twizzard
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for your kind comments regarding our property. I am delighted you stay with us frequently and have noticed the improvement with our new internet system. With so many people now using multiple devices at once it was a must have for us. I will pass on your comments about our staff and cleanliness to the team. Again, thank... More 

Rosamond, California
2 reviews
4 of 5 stars Reviewed June 3, 2015

I walked into the lobby and saw this lady with such this beautiful smile and when i told her how tired i was, she understood and immediately, gave me a room without any problem! I was very happy when she went out of her way to help me out ! when i checked out I saw her name tag it... More 

Helpful?
Thank SIMON f
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Simon, Thank you for your Kind comments about Judy. I am glad she empathized with how weary you were from travel and swiftly accommodated you. I will make sure to pass this review on to her. Thanks again and come see us again soon! More 

1 review
5 of 5 stars Reviewed May 30, 2015 via mobile

We came to visit a friend in Lancaster. We were not sure where to stay and this hotel was recommended. The rooms here very clean and looks great! The staff was very friendly and welcoming. The next time we visit we will be staying here.

Helpful?
Thank kc7579
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

KC, Thank you for your kind comments about our staff on trip advisor. I am glad to hear the staff was friendly and welcoming and your room was clean. It is always nice to hear our property was recommended and we met your expectations. Thanks again for your comments and we hope you will stay with us again in the... More 

Lancaster, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

I don't usually write more than one review for a location, but this could not be left unsaid. I wrote in my other review that I stay here quite a bit for work travel. It took a few months for me to notice, but my back was getting worse. I asked the front desk attendent if I could bring my... More 

Helpful?
Thank Bradford R
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Hi Bradford, I want to thank you for your kind review and mentioning Judy and my executive houskeeper. I was aware of the accomodation made for you but I was not aware my team took the initiative to have your room ready for you when you arrived with your linens. This is the type of review that brings sheer delight... More 

1 review
5 of 5 stars Reviewed May 20, 2015 via mobile

As a business traveller it's always very important to feel as at home as possible and especially to some folks driving through Lancaster may feel like they are a long way from it. I checked in around 6pm and it took a maximum of 5 minutes to do so. The young lady also had a great recommendation for something casual... More 

Helpful?
Thank Shotsapatron
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for taking the time to review us on TripAdvisor. I am glad to hear our front desk staff was able to give you some recommendations on a casual place to grab a meal and a beer while working on your computer. I am glad you feel we stand out from the rest of our competitors which is great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about SpringHill Suites Lancaster Palmdale

Address: 1811 W Avenue J12, Lancaster, CA 93534-4664
Location: United States > California > Lancaster
Price Range: $106 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lancaster Palmdale 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Lancaster/Palmdale Hotel Lancaster
Hotel Style:
#1 Romantic Hotel in Lancaster
#4 Business Hotel in Lancaster
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