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Hampton Inn & Suites Lancaster

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Hampton Inn & Suites Lancaster
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298 Reviews from our TripAdvisor Community

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Showing 297: English reviews
El Paso, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great experience at the Hampton Inn. It was very very clean. The beds and pillows were oh so comfortable. Wish we could pack them! The personnel was outstanding to include front desk, maintenance and kitchen staff. Good job. We'll be hack!

Review collected in partnership with Hampton

Helpful?
Thank S5327UYrobertov
Temple City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

normally have an excellent experience - the hotel is just across the street from stadium and King Suites are very nice and comfortable and clean - this time i was promised a 3rd floor room and when i got to check-in they had me on 1st floor with a small uncomfortable room - desk clerk seemed disinterested in assisting me... More 

Review collected in partnership with Hampton

Helpful?
Thank Geoff S
Woodbridge, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel with friendly staff, a good internet connection and a breakfast that is top notch! Arrived very early in the morning (1:30am) and the room was ready for us so we were able to get settled in and in bed quickly. The front desk clerk offered us bottles of water (knowing we had just traveled across the country) and... More 

Review collected in partnership with Hampton

Helpful?
Thank Steve M
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

Thank you for the great review. We hope to see you again soon! More 

San Francisco, California
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my family for a long weekend and it was an average stay. The rooms are now a little dated (circa 2004) the A/C is loud and the staff is generally in another world. The Hampton Inn prides itself with their "free breakfast" but if I knew the lack of breakfast options at this location I wouldn't... More 

Helpful?
Thank Andres E
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

I am sorry your stay was not as expected. We did just have a renovation of all the rooms in December. Thank you for being a Gold member! More 

Poway, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We come every year to participate at the AV Fair After the drive and showing livestock we look forward to the excellent accomadations ,wonderfull fresh breakfast, polite staff . It's a pleasure to stay in beautiful place right next to the fairgrounds. We will be back next year again (4 years now)

Review collected in partnership with Hampton

Helpful?
Thank 462jeanettem
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

Thank you for the great review. We hope to see you again next year! More 

nevada, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

When we arrived they did not have a room available for us when I had made reservations a month in advance. But they resolved the situation. And we had a lovely stay the staff were very accommodating. The pool is in need of resurfacing and cleaning. The location is on the outskirts of town and even though it is located... More 

Review collected in partnership with Hampton

Helpful?
Thank Glenda W
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

We are sorry for the initial problems at check in, but glad you had an enjoyable stay. More 

Las Vegas, Nevada
1 review
3 of 5 stars Reviewed 4 weeks ago

Elevators were not working during our stay on August 19-21, 2016. My husband is a disabled veteran and has suffered as a result of walking up and down two flights of stairs. My husband is now received treatment thru the VA Hospital in Las Vegas, NV as a results of walking up and down the flight of stairs that were... More 

Review collected in partnership with Hampton

Helpful?
Thank ROBERT B
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

I am so sorry about the elevator, unfortunately it was beyond our control, and was fixed as soon as the elevator company received the part. We hope you will give us another chance in the future. More 

Polk City, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel was great, very clean and well kept. The staff was always courteous and was very helpful when I had questions about the hotel or the area that I was in. First time here on business and will definitely go back when I'm in town!

Review collected in partnership with Hampton

Helpful?
Thank Josh W
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

Thank you for your great review. We hope to see you again soon. More 

Irvine, California
1 review
2 of 5 stars Reviewed August 20, 2016

Poor staff attention and non functional elevator on a 3 story hotel is just horrible. Telling a costumer that was there the night before they would have the same room because I was unsure of needing another night and had to check out, and giving it to someone else is just bad customer service. First night was great, just don't... More 

Review collected in partnership with Hampton

Helpful?
Thank Y7646ZRmichaell
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

Thank you for your review. We appreciate the feedback and will use it to get better. More 

Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

Stayed overnight while on a cross country trip. Upon arrival the elevator wasn't working. They put us on the second floor so we didn't have to climb a lot of stairs. Not their fault, things happen. Room was large, clean. Bedding was great. Blanket was soft as anything. Bed comfortable. Room was noisy. Could hear the highway, the people upstairs,... More 

Helpful?
Thank GregDemers
Andrea M, General Manager at Hampton Inn & Suites Lancaster, responded to this review

Thank you for your review. We hope you had a wonderful cross country trip. We are so sorry for the inconvenience of the elevator. Thank you for understanding. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Lancaster

Address: 2300 Double Play Way, Lancaster, CA 93536-7404
Location: United States > California > Lancaster
Price Range: $98 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lancaster 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites Lancaster
Hampton Inn & Suites Lancaster Hotel Lancaster
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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