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Prominence Hotel & Suites

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Prominence Hotel & Suites
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179 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Lake Forest, California
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stan and Curtis are amazing! Every time I come here I love the service I get. They go the extra mile when taking care of their customers. I highly recommend staying here! I will always check this hotel first if I'm staying in Orange County! Plus the breakfast and the prices are amazing and I love the entire staff. Thank... More 

Helpful?
Thank NoahSchiller
United States
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second time my family and I stayed at the Prominence Hotel & Suites. Last year, we stayed on the 3rd floor, and this year, we stayed on the 2nd floor. Our room was the "Traditional Suite, 1 King Bed with sofa bed and Kitchenette". We had a wonderful experience, with the exception of a few minor things:... More 

Helpful?
2 Thank Venere0306
Sacramento, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

First things first, the place was clean and comfortable and in an amazing location. I have nothing to complain about the rooms. Yes they are a bit older BUT they are clean. Service at the front was ok, seemed that there was no one there most of the time. The breakfast was OK, not bad, not great. My biggest issue... More 

Helpful?
Thank Magimago
Los Angeles, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Jon is an awesome sales rep for groups and he helped every step of the way!!! On the other hand the GM worked the weekend and he is a very rude man. Rooms were not ready at check in time. One at 4 pm and one at 5pm. That is unexceptable!! One one my parents was not feeling well and... More 

Helpful?
Thank urbothrinm
1 review
2 of 5 stars Reviewed 4 weeks ago

Room was out dated stains on rug. Couch was sad condition. When our people talked to the GM he was rude and more interested in being on a budget than qualitity of service. We were there for our yearly youth bowling state championship. We reserved 11 rooms and was worst stay we ever had. Room was 104.

Helpful?
Thank Tom M
phoenix,az
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 19, 2016

Hey everyone! I just stayed there 4 nights recently with our Pekingese and loved every minute! Great staff and management! Will stay again soon. Nice breakfast area too - great location in beautiful Lake Forest.

Helpful?
Thank melissablack
Naples, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2016

The room was very nice with kitchenette, the staff was very accommodating and competent, the free breakfast to order was a fantastic plus. There is also a coin laundry. Great experience! We are usually placed at Extended Stay America by Priceline. This time we booked on a different site and very much pleased with Trip Advisor comments. The only downside... More 

Helpful?
Thank cbhello
North Highlands, California
2 reviews
4 of 5 stars Reviewed July 13, 2016

had a very nice room. 2 queen beds. amenities were more than expected...full size refrigerator, microwave, stove, tv and computer. room service was good. the morning breakfast was more than adequate. Curtis, the hotel registration clerk was very helpful our party consisted of 12 senior ladies and he took good care of us. he deserves a metal!!.

Helpful?
Thank megnlew76
2 reviews
5 of 5 stars Reviewed July 9, 2016

The hotel is clean, quite and has a very friendly and helpful staff. We needed a hotel that was pet friendly which they are. The rooms are very nice. I was impressed that the room had a full size refrigerator. I highly recommend this hotel to anyone needing a hotel in Lake Forest.

Helpful?
Thank Warren R
Bellevue, Washington
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

Do not recommend this hotel to anyone. The combination of smell in the lobby, elevator and in the room is bad enough to keep anyone away. Not to mention all the stains on the furniture and curtains. The jacuzzi looked really gross, even though I am sure it's due to desperate need to paint the base but it made look... More 

Helpful?
Thank olgaehr
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Dr, Lake Forest, CA 92630-7737
Location: United States > California > Orange County > Lake Forest
Price Range: $104 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Prominence Hotel Lake Forest
Prominence Hotel And Suites
Comfort Suites Lake Forest
Lake Forest Comfort Suites
Hotel Style:
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
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