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Lake Arrowhead Resort and Spa, Autograph Collection

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Lake Arrowhead Resort and Spa, Autograph Collection
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Lake Arrowhead Resort and Spa, Autograph Collection
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Showing 435: English reviews
Manhattan Beach, California
Reviewed August 31, 2016

we spent one night here and had a king bed with a lake view on the second floor. Nice balcony and room but heard folks walking in suite above our room (6 am) and then the shower noise began in rooms near by (6;30 am) and the doors slamming shut and visitors chatting in the hallway outside our door so...

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Helpful?
1Thank lastres0rt
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Thank you for staying with us at the Lake Arrowhead Resort and Spa. I am sorry we did not provide you with an excellent visit. Updates are on the way ,I appreciate your feedback which will be shared with our management team so we can improve on our guest experience. Please reach out to me directly when your next travel...

Los Angeles, California
Reviewed August 30, 2016

Stayed at the resort and spa last year and had a wonderful time. The beach was( and still is) lovely and the staff is very friendly. However, this trip was a true disappointment. I stayed in a room with friends while my mother and grandmother stayed in another room. The other room was not ready until several hours later than...

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Helpful?
Thank kayasochin
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Thank you for staying with us at the Lake Arrowhead Resort and Spa. I am sorry we did not provide you with an excellent visit. I appreciate your feedback which will be shared with our management team so we can improve on our guest experience. Please reach out to me directly when your next travel plans bring you back to...

Orange, California
Reviewed August 28, 2016

we stayed here one night. the property is very nice. the view incredible of arrowhead lake. we walked the property a couple of times and really enjoyed the nature around it and how quiet it is.. I found the rooms to be a bit old but were big.. The common areas were nicely kept. there was live music in the...

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Helpful?
Thank Emma H
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Thank you for staying with us at the Lake Arrowhead Resort and Spa, we wished you could have stayed longer so you could have enjoyed everything that the resort has to offer. However it does sound like you were able to enjoy the Lounge and the restaurant which is always a great treat! Thank you again for staying with us...

Chesapeake, Virginia
Reviewed August 24, 2016

This is the second time we stayed here and without a doubt it is the only place to stay in Lake Arrowhead. The service is unbelievable and the facilities offer almost anything in amenities you could desire from a full spa and workout center to the lake to the pool to fine dining. We look forward to next year so...

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Helpful?
Thank golfnva
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Thank you for the five star review and thank you for staying with us at the Lake Arrowhead Resort and Spa. I am glad to read that you enjoyed your stay and your Spa treat. When your travel brings you back to Lake Arrowhead, we would love to see you again soon!

California
Reviewed August 24, 2016 via mobile

Spent a weekend with the family and there were plenty of things we liked and a few that we didn't. Overall it's a great place for a weekend getaway. Rooms are nice and spacious, great toiletries, and nice lobby area. The pool felt small and the walk to the private beach was a bit long but nice. We really enjoyed...

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Helpful?
Thank jcastaneda
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Thank you for staying with us at the Lake Arrowhead Resort and Spa. I am glad that you enjoyed your stay . We do strive to provide the best service and quality, I will share your comment with the entire management team. Please accept my sincere apologies for the Valet and the housekeeping issues. Please let me know when you...

Los Angeles
Reviewed August 22, 2016

This is a lovely upscale looking resort, with a beach on the lake and rooms that offer a partial lake view thru the trees. A spa and pool area provide the relaxation and fresh air or a breakfast on a deck overlooking the lake, all can relax you quickly. Room service is available and the food is good. Front desk...

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Helpful?
Thank FinickyTravelAgent
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear FinickyTravelAgent, Thank you for staying with us at the Lake Arrowhead Resort and Spa. We appreciate the kind comments on your most recent stay with us. I have shared your comments with all of our staff recognizing their friendliness and professionalism. We appreciate your recommendation of our resort and we look forward to seeing you again soon. Sincerely, Norm...

Mission Viejo, California, United States
Reviewed August 18, 2016

We wanted a local get-a-way from Orange County. Easy drive to a great resort stay. The staff was very helpful. Easy parking. Our room was located in a quiet area with a lake view as requested. We used our AAA card for included breakfast for two special. Outstanding breakfast with outstanding deck view of the lake. The resort is next...

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Helpful?
Thank Kenwelch
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Kenwelch, Thank you for staying with us at the Lake Arrowhead Resort and Spa. We appreciate the kind review! Its great to see that your grandson was able to enjoy our pool and the ski school located at the Village. We look forward to seeing you again soon! Sincerely, Norm Santos General Manager Lake Arrowhead Resort and Spa

La Quinta, CA
Reviewed August 16, 2016

We didn't stay at the resort as we have a home in the mountains and planned a nice breakfast at the Resort as a special treat with a fabulous view. We arrived at 10:50AM and were informed there was only 10 minutes left for the buffet so we decided to order off the breakfast menu instead. We placed our order...

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Helpful?
Thank Nitrobrune
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Nitrobrune, Thank you for dining with us at our Bin 189 restaurant located at the Lake Arrowhead Resort and Spa. I am sorry you did not have a pleasant experience and your expectations were not met. I have shared your comments with our Food and Beverage management team so that we may improve on our quality and service. You...

Los Angeles
Reviewed August 12, 2016

Having done a lot of travelling over the years, I've learned what to expect (& what not to) from specific hotels & resorts. I tend to go into each situation with an eye for how a place can be improved upon with a little effort...it's just my persona. Overall, I enjoyed this resort. Here are my list of pro's and...

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Helpful?
3Thank Hugh7
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Hugh7, Thank you to you and your family for staying with us at the Lake Arrowhead Resort and Spa. Your comments are very much appreciated and will be used to improve on our overall guest experience. I am glad to read that your family was able to enjoy all of what our resort has to offer. Please come see...

Reviewed August 11, 2016 via mobile

This resort was fantastic! The Staff was very helpful. We stayed in a king room with a little balcony and a good view of the lake. The bed was comfortable and the room was clean. The resort had a nice little private beach right on the lake with beautiful view. It's within walking distance to the village which has nice...

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Helpful?
Thank Rob D
Norm S, General Manager at Lake Arrowhead Resort and Spa, Autograph Collection, responded to this review

Dear Rob D., Thank you Sir for your fantastic feedback regarding your recent stay with us at the Lake Arrowhead Resort and Spa. We appreciate the kind comments and please come see us again soon! Sincerely, Norm Santos General Manager Lake Arrowhead Resort and Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Lake Arrowhead Resort and Spa, Autograph Collection

Address: 27984 Highway 189, Lake Arrowhead, CA 92382
Location: United States > California > Lake Arrowhead
Price Range: $178 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Arrowhead Resort and Spa, Autograph Collection 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Lake Arrowhead Hotel Lake Arrowhead
Lake Arrowhead Resort
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Questions & Answers

Here's what travelers have asked, with answers from Lake Arrowhead Resort and Spa, Autograph Collection staff and other travelers.
10 questions
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Questions? Get answers from Lake Arrowhead Resort and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For a better room, request second or third floor and close to lobby”
 of 5 bubbles jenniferpY6006IM, 6 days ago | Read review
“Get the Lake View.”
  • Hiking trail view
 of 5 bubbles michelepC736ET, 2 weeks ago | Read review
“Ask for a room with a balcony to get the best views.”
 of 5 bubbles graciousnat, 2 weeks ago | Read review
“Avoid the 1st floor!”
 of 5 bubbles 338valeriev, Jan 23, 2017 | Read review
“lake views, especially in the summer are worth it!”
 of 5 bubbles resumego, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question