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    Lake Arrowhead Resort and Spa, Autograph Collection

    27984 Highway 189, Lake Arrowhead, CA 92382
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    9/3/2017 9/4/2017
    $231
    $231
    Traveler (226)
    Room & Suite (63)
    Dining (26)
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    Overview
    • Excellent40%
    • Very good27%
    • Average18%
    • Poor10%
    • Terrible5%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Lake Arrowhead Resort and Spa, Autograph Collection
    Offers & Announcements: Book Direct for Less!
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    The Mission Inn Hotel and Spa
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    #1 of 24 hotels in Riverside
     
    Homewood Suites by Hilton San Bernardino
    269 reviews
    #1 of 32 hotels in San Bernardino
     
    Hilton Garden Inn San Bernardino
    563 reviews
    #3 of 32 hotels in San Bernardino
     
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (487)
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    1 - 5 of 476 reviews

    Reviewed 3 days ago

    Was here a month ago with my wife. We were here for a wedding and unfortunately they front desk was more than lacking in any type of professionalism. Understanding that no room could be guaranteed before 3pm, we waited for the front desk to call...More

    Thank MWoognar
    Response from GMLAR2017, General Manager at Lake Arrowhead Resort and Spa, Autograph CollectionResponded 2 days ago

    Dear MWoognar, Thank you for taking the time to let us know about your experience here at Lake Arrowhead Resort and Spa. I personally apologize for the poor customer service that you received from our associates, as this is not acceptable. We pride ourselves in...More

    Reviewed 4 days ago

    We had never been to Lake Arrowhead before and decide a break from the SCAL heat was needed. The weather was perfect, cool mountain air. The Lake Arrowhead Resort and Spa, Autograph Collection is in a great location with a beach on the lake itself....More

    Thank sjskns
    Response from GMLAR2017, General Manager at Lake Arrowhead Resort and Spa, Autograph CollectionResponded 3 days ago

    Thank you for sharing your experience at Lake Arrowhead Resort and Spa we truly appreciate the feedback. The information provided will be shared with our associates on the outstanding service they provided to you and our guests. Again we thank you for staying at Lake...More

    Reviewed 4 days ago via mobile

    Me and my family had breakfast at Bin 189 and Miss Tylor with the cute red curls helped seat my family. Our family was fairly big with my elderly mother and father, my children and other family members . Once again she seated us, brought...More

    Thank DAISYMAE54
    Response from GMLAR2017, General Manager at Lake Arrowhead Resort and Spa, Autograph CollectionResponded 2 days ago

    Dear Daisymae54, Thank you for sharing your experience at Bin189, we appreciate the opportunity to provide you with outstanding service by our associates. We will share your experience with our associates and we look forward to having you visit us in the near future. Sincerely,...More

    Reviewed 1 week ago via mobile

    I normally don't write reviews but in this case I felt I had to. I booked this resort months in advance using an Amex. When I arrived they asked for a card for incidentals. I handed over a visa and asked if anything would be...More

    Thank trason44
    Response from GMLAR2017, Manager at Lake Arrowhead Resort and Spa, Autograph CollectionResponded 4 days ago

    Dear Trason44, Thank you for taking the time to let us know about your billing experience, my sincere apologies to you for the inconveniences that you encountered. I thank you for sharing this information with me so that we can improve upon our billing policies...More

    Reviewed 1 week ago

    Great location-beautiful lake views & close to the Village/shopping, but the hotel is dirty. I'm not a germ-a-phobe so I am willing to look past the normal, daily cleanliness issues, but this hotel is permanently dirty and worse; management has no eye for details and...More

    Thank dkarendt
    Management response:Responded 1 week ago

    Dear Ms. Arendt, Thank you for taking the time to let me know about your stay with us. We apologize for the inconveniences that you experienced during your stay with us. We strive to provide our guest with quality accommodations and for you we fell...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $162 - $319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 173
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, TravelUp, Cancelon, Marriott, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Lake Arrowhead Resort and Spa, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Lake Arrowhead
    • Also Known As
    • Lake Arrowhead Hotel Lake Arrowhead ,
    • Lake Arrowhead Resort
    Add Photo Photos
    Traveler (226)
    Room & Suite (63)
    Dining (26)
    Pool & Beach (17)
    Hotel & Grounds (169)
    Bathroom (11)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    The Mission Inn Hotel and Spa
    1,607 reviews
    21.27 miles away
     
    Best Western Big Bear Chateau
    646 reviews
    17.79 miles away
     
    Homewood Suites by Hilton San Bernardino
    269 reviews
    13.35 miles away
     
    Hilton Garden Inn San Bernardino
    563 reviews
    13.56 miles away
     
    Nearby Restaurants
    Belgian Waffle Works
    305 reviews
    .20 miles away
    El Papagayos Mexican Restaurant & Cantina
    232 reviews
    .18 miles away
    McDonald's
    30 reviews
    .96 miles away
    Lake Arrowhead Village Pizza and Arcade
    91 reviews
    .21 miles away
    Nearby Attractions
    Lake Arrowhead Queen
    118 reviews
    .22 miles away
    Lake Arrowhead Village
    108 reviews
    .16 miles away
    McKenzie Water Ski School
    15 reviews
    .15 miles away
    Ice Castle International Training Center
    13 reviews
    .54 miles away
    Ask a question
    Questions & Answers
    viagens2012
    August 6, 2017|
    AnswerShow all 2 answers
    Response from GMLAR2017 | Property representative |
    We are a Private Lake and currently Paddle Boarding is not offered at this time but being considered for the summer of 2018.
    0
    Votes
    Andrea R
    December 29, 2016|
    AnswerShow all 2 answers
    Response from Norm S | Property representative |
    Good afternoon, The location closest to Lake Arrowhead Resort is Snowdrift Snow Tubing Park. It is highly recommended to carry chains when traveling to the mountain areas. We look forward to seeing you... More
    0
    Votes
    nancysch2014
    July 21, 2016|
    Answer
    Response from ZProf | Reviewed this property |
    Please call the resort directly at (909) 336-1511. They will be able to help you with your question. Have a great reunion.
    0
    Votes
    Room Tips
    "Stay on the top floor"
    Read review
    "Ask for lake view"
    Read review
    "Stay somewhere else."
    Read review
    "Avoid getting rooms way down the hall that face the parking lot!"
    Read review
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