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The Hills Hotel, an Ascend Collection by Choice Hotels

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296 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Pacific Grove, Ca
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We are from Orange County and returning to visit friends. This hotel has been recently renovated. Some of those renovations led me to believe this place is owned by foreigners. For example, lovely bathroom fixtures yet the shower floor was plastic and poorly done caulking was on the edges. I normally leave my toothbrush on a shelf to dry and... More 

Helpful?
Thank debinmonterey
Reno, Nevada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Laguna Hills Ascend is magnificent! The hotel is centrally located just off the freeway for easy access to the surrounding areas. The hotel is PET Friendly which is so important! They show it in many ways with areas set aside for the pet to exercise and the staff is pleasant in dealing with issues related to pets. The staff is... More 

Helpful?
Thank phil s
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our brief stay at The Hills. Of note is the staff, both front desk and restaurant. Friendly faces, quick and efficient service. If you have lunch at the cafe, try the Cobb Sandwich. Delicioso!

Helpful?
1 Thank LINDY O
Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 14, 2016 via mobile

Front desk was very friendly and courteous! Room was spacious and bed very comfy. Nice modern bathroom. Spent Saturday morning in the pool/ jacuzzi, ran out of pool towels so i called the front desk cause there were no staff in sight, towels brought in later than expected. Took Uber to the magnificent laguna beach which was about a 15... More 

Helpful?
Thank chesand
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Chesand, Thank you so much for the wonderful review! We will make sure our pool and spa will be equipped with pool towels at all times. Thank you for sharing that! We hope to see you again in the near future! More 

Newport, Rhode Island
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 1, 2016

We stayed here for two nights. This hotel is very close to highways . It was quite serviceable and room was large and comfortable. Furnishings are rather strange, but the bed was comfortable. Although Wifi is free, it did NOT work in the room only in lobby and restaurant. The hotel staff was unable to help with this. Their response... More 

Helpful?
1 Thank Aspen P
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Aspen P, Thank you for sharing your experience and we apologize if our frontdesk wasn't able to assist you with your wifi. We have shared your feedback to our frontdesk staff and we have provided them more guidelines on how to better assist our valued guests in the near future. I hope you will give us another chance to... More 

Yucca Valley, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2016

Will stay here again very nice hotel. Rooms are fresh love the bathrooms and decor is great. Internet is slow. They are pet friendly wish there was just a one time fee for pets like Doubletree does not a night fee. We request that both rooms on the same floor next to each or across but when we checked in... More 

Helpful?
Thank 1473PhillyGirl247
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello 1473PhillyGirl247, Thank you so much for sharing your most recent experience at The Hills Hotel. We appreciate you for loving our bathroom and overall decor. We hope to see you again very soon! More 

Denver
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 22, 2016

I've stayed about six times at The Hills Hotel while on business in Southern, CA. The hotel itself is modern, nice and comfortable and the staff is professional and helpful. The bar is good and the restaurant food is good. The hotel rate is reasonable and represents a good value. Nearby are plenty of restaurants and a Starbucks coffee. My... More 

Helpful?
Thank pastvne
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello pastvne, We appreciate you for staying with us each time you are in the Laguna Hills area. We apologize about the poor internet and the billing issue but I am happy to hear it was resolved. Thank you and we really appreciate your loyalty and business. More 

Scottsdale, Arizona
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 14, 2016

I was in a bind to find a hotel in July in the Irvine area. I am a Hilton regular but could not find a room that was affordable and available. I resorted to Priceline and was placed in the Hills Hotel in the Laguna Beach area. I'm always apprehensive with a boutique brand...but the pics looked nice and the... More 

Helpful?
1 Thank AZVAL
La Habra, California
1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

I had the pleasure of working with Tessa Fattahi for my wedding on May 14, 2016. Our wedding was in Ladera Ranch and we decided to check out the Hills Hotel for guest accommodations. I’m so glad we did. From the very beginning, Tessa was prompt and courteous and really took the stress out of this part of the wedding... More 

Helpful?
Thank lauracapalbo
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Great staff! Serene, comfortable beds and reasonable summer rate for a super last minute booking. Short drive up from a day at the beach and the Sawdust Festival - peaceful rest from central Los Angeles, and again the beds can't be beat. Very nice place indeed.

Helpful?
Thank SalonKitty
Questions? Get answers from hotel staff and past guests. Ask a question

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Near The Hills Hotel, an Ascend Collection by Choice Hotels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more   less 

Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Rd, Laguna Hills, CA 92653-5105
Location: United States > California > Orange County > Laguna Hills
Price Range: $116 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn
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