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The Hills Hotel, an Ascend Collection by Choice Hotels

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311 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Reviewed yesterday NEW

Loved staying here !!!!! I would recommend this hotel to anyone staying in the area. The staff was great, and the food was delish. The wedding staff was very attentive throughout the night. A beautiful room didn't hurt either.

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Helpful?
Thank candice m
A TripAdvisor Member
Level Contributor
10 reviews
4 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

We were looking for a reasonably priced hotel at last minute. We were told that it was an older hotel. We were extremely pleased that it was remodeled. It was clean and very comfortable. The beds and rooms were very nice!

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1Thank A TripAdvisor Member
New Delhi, India
Reviewed 1 week ago

I have been to this hotel for a week and had a good experience staff on reception is very friendly. McD, Subway etc. on the walking distance. Laguna beach is around 15 -20 mints drive from this hotel. My overall experience is good and I recommend this hotel for a stay.

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1Thank DeepakGrg
Salt Lake City, Utah
Reviewed 1 week ago

This was a perfect location for a quiet getaway. My only complaint was the free wifi in the room was practically nonexistent. I purchased a new computer right before we left to make sure I could do my job while I was away. I ended up using all my data on my phone to squeak out the minimum work emails,...

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1Thank De H
Austin, Texas
Reviewed 3 weeks ago

Hotel is well-located, rooms are nicely furnished, service is good, price is reasonable - the only thing keeping it from being a "5" is the awful "boulders" they try to pass off as pillows. After complaining about them on an email survey, the manager responded that they have some softer pillows and I should request them next time, so I...

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Thank JanCordova11
Reviewed 3 weeks ago

Our room on the first floor was quiet, well furnished and clean. Staff was helpful and pleasant. Coming from Massachusetts, we were pleasantly surprised to find a Dunkin Donuts diagonally across the street.

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Helpful?
1Thank JeanneG47
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi JeanneG47, Thank you so much for the 5 star review! We really appreciate it! We hope to see you again soon!

Vancouver, Canada
Reviewed 4 weeks ago via mobile

Just stayed at this property and it exceeded my expectations. The staff were welcoming my first impression was greeted by Arman at the front desk from there everything was great service staff room restaurant were phenomenal. Close to the highway and a short drive to Laguna Beach I would stay there again

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1Thank How1234
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi How1234, Your feedback is greatly appreciated! We hope to see again very soon!

Rocklin, California
Reviewed 4 weeks ago via mobile

Very Conveniently located, easy access to I-5 (of course...it's I-5 so you won't be going anywhere fast!). They hotel is a nice, clean boutique style hotel and we will definitely be staying there again in the future!!!

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1Thank LilMammaC
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi LilMammaC, Our entire team love your review! Thank you so much!

Victorville, California
Reviewed November 1, 2016

The decor of this hotel is modern but a bit too trendy for me. While this may work for many people, I saw the decor within the common areas and in the room a little odd. Still, the hotel is a good place to stay. The room that I had was clean. The room face towards the parking lot which...

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Helpful?
Thank mou2
Ronnie_Torres, General Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hi Mou2, Thank you so much for the detailed review and we are looking forward to your visit here in Laguna Hills.

Palm Desert, California
Reviewed October 30, 2016 via mobile

Not what I expected. I typed in Irvine Spectrum area on the app I used to make my reservation. Saw it said Laguna Hills and thought that sounded pretty. Didn't get Hills , got a freeway motel, not near where we wanted to be at all. Contrary to some of the reviews, the front desk staff was warm and welcoming...

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Helpful?
Thank LoriJM
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more   less 

Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Rd, Laguna Hills, CA 92653-5105
Location: United States > California > Orange County > Laguna Hills
Price Range: $118 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from The Hills Hotel, an Ascend Collection by Choice Hotels staff and other travelers.
1 question
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los angeles ca

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Questions? Get answers from The Hills Hotel, an Ascend Collection by Choice Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor room was great!”
 of 5 bubbles DeH344, 1 week ago | Read review
“Our room was far away from the entertainment lounge, so it was very quiet.”
 of 5 bubbles JeanneG47, 3 weeks ago | Read review
“Don't stay on the freeway side of the property.”
 of 5 bubbles mxtvl2011, Sep 30, 2016 | Read review
“Book early as it seems popular”
 of 5 bubbles phils572, Sep 16, 2016 | Read review
“Wifi does NOT work in rooms, only in lobby.”
 of 5 bubbles AspenP_12, Aug 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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