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The Hills Hotel, an Ascend Collection by Choice Hotels

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293 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Front desk was very friendly and courteous! Room was spacious and bed very comfy. Nice modern bathroom. Spent Saturday morning in the pool/ jacuzzi, ran out of pool towels so i called the front desk cause there were no staff in sight, towels brought in later than expected. Took Uber to the magnificent laguna beach which was about a 15... More 

Helpful?
Thank chesand
Newport, Rhode Island
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights. This hotel is very close to highways . It was quite serviceable and room was large and comfortable. Furnishings are rather strange, but the bed was comfortable. Although Wifi is free, it did NOT work in the room only in lobby and restaurant. The hotel staff was unable to help with this. Their response... More 

Helpful?
Thank Aspen P
Yucca Valley, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Will stay here again very nice hotel. Rooms are fresh love the bathrooms and decor is great. Internet is slow. They are pet friendly wish there was just a one time fee for pets like Doubletree does not a night fee. We request that both rooms on the same floor next to each or across but when we checked in... More 

Helpful?
Thank 1473PhillyGirl247
Denver
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 22, 2016

I've stayed about six times at The Hills Hotel while on business in Southern, CA. The hotel itself is modern, nice and comfortable and the staff is professional and helpful. The bar is good and the restaurant food is good. The hotel rate is reasonable and represents a good value. Nearby are plenty of restaurants and a Starbucks coffee. My... More 

Helpful?
Thank pastvne
Scottsdale, Arizona
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 14, 2016

I was in a bind to find a hotel in July in the Irvine area. I am a Hilton regular but could not find a room that was affordable and available. I resorted to Priceline and was placed in the Hills Hotel in the Laguna Beach area. I'm always apprehensive with a boutique brand...but the pics looked nice and the... More 

Helpful?
Thank AZVAL
La Habra, California
1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

I had the pleasure of working with Tessa Fattahi for my wedding on May 14, 2016. Our wedding was in Ladera Ranch and we decided to check out the Hills Hotel for guest accommodations. I’m so glad we did. From the very beginning, Tessa was prompt and courteous and really took the stress out of this part of the wedding... More 

Helpful?
Thank lauracapalbo
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Great staff! Serene, comfortable beds and reasonable summer rate for a super last minute booking. Short drive up from a day at the beach and the Sawdust Festival - peaceful rest from central Los Angeles, and again the beds can't be beat. Very nice place indeed.

Helpful?
Thank SalonKitty
Los Angeles, California
1 review
5 of 5 stars Reviewed June 16, 2016

My soccer team was in town for a tournament (girls U10). This was our end of the season trip. The rooms were fine and the staff was great. Staff assisted (thank you very much Tessa) us in setting up an area near the pool for a team dinner/party on Saturday night. Tessa also helped two other teams from our region... More 

Helpful?
Thank jpkilroy
Phoenix, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

Beautiful room overlooking the pool area. (Did not use the pool.) King size bed with an awesome mattress! Nice area with easy access to the highway. Good restaurant. Small bar area, nice music and a complimentary glass of wine.

Helpful?
Thank redwing1800
Laguna Niguel, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 20, 2016

Stayed here for 2 days, while our home is being tented. Thought it woud be nice... Unfriendly staff, my key didn't work so had to go back and forth to front desk. No apology- Then the toilet clogged. When I called to let them know the front desk girl was a total snot and acted annoyed. Again, no apology. Hot... More 

Helpful?
2 Thank makeupbyperalta
Ronnie_Torres, Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review

Hello Makeupbyperalta, Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. This is an isolated incident and we hope you will give us another chance to provide you with superior service. Thank you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more   less 

Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Address: 25205 La Paz Rd, Laguna Hills, CA 92653-5105
Location: United States > California > Orange County > Laguna Hills
Price Range: $118 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Hotel, an Ascend Collection by Choice Hotels 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn
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