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Courtyard Laguna Hills Irvine Spectrum/Orange County

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Courtyard Laguna Hills Irvine Spectrum\/Orange County
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163 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Level Contributor
6 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Parking and the front entrance was awkward. I didn't know where to enter and which door was which. I didn't find the fridge until halfway through the day because it was in the bathroom. I turned on the ac but it would take forever for the room to get cool. Water would not drain when we took a shower and... More 

Helpful?
Thank Ms D
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you very much for your comments and for staying at our hotel. Please know that we will look into each of these issues to ensure they do not happen again. We hope to have the opportunity to better serve you the next time you are in town. More 

San Francisco, California
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here on my business trip when traveling to Irvine. Nice Clean Hotel with good service Like all courtyard hotels, good food area with coffee/basic food. Location is great as it's close to the highway and close to Irvine Spectrum

Helpful?
Thank miggee
St. George, Utah
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property has great highway access as well as plenty of food choices close. The staff were all outstanding. The property, common areas and pool were very clean. My room was very clean, including the carpet, but there were noticeable permanent carpet stains and it needed replacement regardless of normal remodeling cycles. Definitely not up to Marriott standard, which is... More 

Helpful?
Thank Scott M
Fresno
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Doesn't measure up to Courtyard standards, particularly when it comes to customer service. Asked for a room with two beds and was given one bed and an uncomfortable sofa bed that didn't even come with sheets. (Had to ask for it to be made up when we arrived at 11 pm.) Ice machine on ground floor was broken. Then we... More 

Helpful?
Thank FresnoTraveler
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Please accept my sincere apology for the issues you experienced during your stay. I would like to ensure that your credit card issue has been resolved so please contact me directly. Thank you very much for your valuable feedback and we look forward to better serving you the next time you are in town. More 

Travelers are raving about these Laguna Hills hotels

Phoenix, Arizona
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Love the Marriott Properties Room was clean and the bed was very comfortable. Staff is friendly. Cafe is perfect. Coffee in the morning is a must. I'll definitely stay here my next visit...... Conveniently located 20 minutes from the beach.

Helpful?
Thank Leonard C
Chicago, Illinois
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

Very friendly staff at the front desk. My first time here but I could see regulars treated with fun and courtesy. Room was impeccably clean. I travel a lot and see a lot of "satisfactorily clean" rooms but this was exceptional. And (the surprise): when I went to turn on the shower, the shower head was pointed away from me... More 

Helpful?
Thank Jeff B
Phoenix, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 22, 2016 via mobile

The Courtyard Laguna Hills is the perfect base to explore areas from Laguna Beach to San Juan Capistrano. All the usual Courtyard features. Clean, friendly staff, serviceable pool, etc. reasonable rates. They do not disappoint. But the location is probably the best, lots of restaurants nearby and rt 5 is right there

Helpful?
Thank JPinAZ256
Chicago, Illinois
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

Typically, Marriott brand hotels offer excellent comfort. Unfortunately, I found the bed to be a bit too firm (woke up with a back ache 2 days in a row) and the couch I my king room was uncomfortable -- difficult to sit and watch TV without slouching against stiff cushions. The shower head was old and in need of replacing,... More 

Helpful?
Thank PJG66
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Thank you for your feedback. We apologize your stay did not meet your expectations. We hope that we have an opourtunity to better service you in the future when your travels bring you back to Laguna Hills. More 

Fresno, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2016

I stayed at this hotel this past Saturday night on my way down to San Diego for the last day of Comic Con. Check in was smooth. The front area was modern looking and chic. My room was clean and stocked with nice toiletries. The pool was amazing! I've been in heated pools before but none as warm as this.... More 

Helpful?
Thank KimberlyE
Laguna Hills, California
1 review
2 of 5 stars Reviewed July 16, 2016

I checked in for a two night stay with my husband on our way to San Diego. I am a Marriott Platinum Elite member and used two free night certificates. We went out at 10am this morning and returned at 4pm this afternoon and our room was not cleaned. I immediately called the front desk and the woman said "I'm... More 

Helpful?
Thank kl1009
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review

Please accept our most sincere apology for your room not being cleaned. As a Marriott guest you should expect nothing less that excellent service and we are sorry we were not able to provide that for you. We very much value your loyalty and we hope we can get a chance to earn back your business. I left you a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near the intersection of the 5 and 405 Freeways, the Courtyard Laguna Hills Hotel is right in the heart of the Orange County business center. We are perfectly situated minutes from dining and entertainment at the Irvine Spectrum and Irvine Meadows Amphitheater, as well as only 50 miles from both Los Angeles and San Diego. At our hotel near the Irvine Spectrum, experience our reinvented lobby, featuring The Bistro-Eat. Drink. Connect.(R), which serves Starbucks coffee and where you can enjoy a full meal with cocktails in the evening, or grab something light to go. Stay connected in our Laguna Hills hotel lobby with free Wi-Fi and our interactive GoBoard(R) technology, providing up-to-date news, weather and local information. Guests at our hotel near Irvine, CA appreciate our smartly redesigned rooms that provide the optimal mix of relaxation and flexible functionality. When downtime arises, soak up the sun at our outdoor pool and whirlpool. Guests can also enjoy free parking at our hotel. ... more   less 

Additional Information about Courtyard Laguna Hills Irvine Spectrum/Orange County

Address: 23175 Avenida de La Carlota, Laguna Hills, CA 92653-1530
Location: United States > California > Orange County > Laguna Hills
Price Range: $117 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Laguna Hills Irvine Spectrum/Orange County 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Marriott
Laguna Hills Courtyard
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