This hotel really is the best. The staff, the location, the view and the food are all amazing. The sunset views from the balcony are magical and go great with a drink from Splashes or 1555. The adjustments they have made for COVID times made me feel safe during my stay. I love this place and cannot wait to go back!
To be honest, I am a bit surprised by the reviews of this hotel. It does not have any AIR CONDITIONING. the rooms are hot. they face the sun half of the day. They do not advertise this fact . It is just very uncomfortable. If you like hot rooms all day long, go enjoy. Also, the rooms are old and the hotel is in need of a major renovation. Yes they have a great view but I would prefer to pay all that money for a hotel room with air conditioning and in better better shape. I would not return to this hotel.
I still believe Surf and Sand is by far the Best Resort on the West Coast! The hotel is immaculate, the staff is incredibly efficient and professional,and the ambience is just Classy!! plain and simple... I enjoy the accommodations (more)each time i visit....I will return in Januaryfor my Birthday... I will bring my family and friends to celebrate and enjoy!! thanks again See u soon Mr Lorne G Grant
This was a short visit for my 2 daughters and me before one of my daughters begins a difficult chemotherapeutic regimen to treat a recently-diagnosed cancer. Every single staff person with whom we interacted was gracious, friendly and helpful. The food was delicious and presented beautifully. Our room was clean clean clean and lovely, with wonderfully comfortable bedding and lovely towels. And the spa services were FABULOUS. I can't put a price on the great blessing this 24 hour respite provided for all 3 of us!
I’ve stayed at many resorts over the course of the past several years and during Covid-19 (4 Seasons, Hilton, Ritz Carlton) and Surf and Sand has by far the best overall customer service in recent stays.