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The Chateau at Lake La Quinta

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78120 Caleo Bay Dr, La Quinta, Greater Palm Springs, CA 92253
Lowest prices for your stay
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$99
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Free cancellation until 08/24/21
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$176
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Traveler (121)
Room & Suite (21)
Dining (17)

About

#4 of 6 hotels in La Quinta
Location
Cleanliness
Service
Value
Travelers' Choice
The Chateau at Lake La Quinta now more than ever has everything you need to recharge and reconnect. Modeled on a French manor, The Chateau brings old world charm and service to the desert. No request is too big or detail too small. Want The Chateau all to yourself? The resort is available to buy out for corporate and special events, including weddings, reunions, golf outings and more.A chic boutique with a gorgeous lakeside view, picturesque surroundings and stunningly appointed guest rooms awaits you at The Chateau at Lake La Quinta. Energetic and vibrant with an intoxicating mix of attentive service and desert solitude, The Chateau invites indulgence and overwhelms your senses. Fresh from a $3.5 million renovation, which has transformed the property, adding thirteen additional new guest suites, a spectacular new lakeside restaurant, Melange, along with a beautiful new lobby bar, The Chateau offers its guests spectacular lake views from all 24 guest suites, outstanding food, sourced from California's finest family farms, and premium cocktails and wines. The Chateau is a remarkable, new, desert experience.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Bar / lounge
Baggage storage
Newspaper
Hot tub
Outdoor pool
Heated pool
Restaurant
Non-smoking hotel
Shared lounge / TV area
Sun terrace
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Modern
300Reviews10Q+A85Room tips
Traveler rating
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Popular mentions
sandyseashell wrote a review Mar 2021
Willits, California3 contributions2 helpful votes
Finally found this “hidden gem” after driving around it for 20 minutes as the signage was inconspicuous. We wished it had stayed hidden! As soon as we walked in we wished we had stayed at our favorite luxury chain resort in the middle of Pam Springs. There was a strange pretentiousness in the air as we checked in with a very rude receptionist. There has no elevator to the second floor. The hallway was very strangely configured... almost as if we were being sent off to an older wing of the hotel. The tiny little room was not at all luxurious as represented. The bed was old and very lumpy. The drapes were of disrepair - they didn’t close all the way so the balcony light shined in our eyes all night, Thank goodness our restaurant server, Alfredo, was so very personable and pleasant, he made up for this gaucherie!
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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BagginsCalifornia wrote a review Mar 2021
California9 contributions4 helpful votes
Phoned ahead to make certain that our teen daughter had a rollaway bed placed in our bedroom. Was assured that it was available and that they had seen the instructions on the request when I had booked online. There was no rollaway bed when we arrived, we were told that it was first come first served! Then when we questioned it the male manager told us that they are a hotel that caters for couples and not children?! He was not interested in the fact that I had called ahead of time. It took over two hours for them to come up with a different plan, by that stage it was after 10pm and we had to make a plan for where our daughter would sleep. Thankfully she had a friend that lived 20 mins away that could accommodate her. As we were leaving to head off to her friend we saw that the manager had found twin mattress that were placed outside our door. The mattress had stains on it and we told him that since it took the manager so long to make a plan regarding our daughter we were forced to make alternative arrangements. The manager clearly showed his agitation which was interesting to note since it was his lack of honoring our request that forced us to make this decision and we are the paying guests in the hotel!!! His handling of the situation was naturally disappointing. At check in the manager informed us that our fireplace was not working and that wifi was not available and that they would wave our resort fee, which they did! Once in our hotel room, it is spacious and clean but the bedside light was not working and we tried swopping the light bulbs to no avail. Given the slow service we opted to accept that we would not have a reading light next to the bed. For dinner we went to the restaurant at the hotel. There were many people seated and only three servers available. Service was slow, from the time we ordered our glass of wine and flat bread it took almost 50 minutes to get both our wine and our food to us. What happened to getting the wine to the patron first and then the food or checking in with the seated guest to see if they are okay? We witnessed our server going to another table with our order and placing it in front of them only to be told it wasn't their order. Once we got our food, my husband had a big greasy finger mark on his wine glass. Given the long wait and not enough servers, we opted to try and wipe the greasy finger print off the wine glass! I had pieces of cork in my glass of wine and opted to fish them out and drink my glass of wine and get out of the restaurant as quickly as possible as the experience was proving to be a terrible dining experience. On Monday morning we awoke to a beautiful sight of the lake, a black swan gracing us with their beauty and a gorgeous clear morning. We thought we would grab the coffee that was available in our room but there was not bottled water for us to fill the coffee maker and we did not want to use faucet water. We had a giggle about it and decided to grab coffee and breakfast at the hotel only to be told that they do not serve breakfast on a Monday (was the first time we were hearing about this). The hotel itself is quite lovely, in a beautiful location and it has the potential to be an incredibly good hotel, but there is a lack of management and quality control. I am certain if the staff are better trained and reminded that the hospitality industry is all about service and good people skills then the hotel can only soar to greater heights.
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Date of stay: March 2021
Rooms
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S Z wrote a review Jan 2021
San Francisco, California5 contributions3 helpful votes
My partner was discriminated and harassed upon check-in. We brushed it off to maybe the front desk lady was having a bad day. Once we got in the room we noticed that the fireplace was not working. When I spoke to the lady at the front desk she stated "oh yea.. I forgot to disclose that it wasn't working but you wanted a tub". She offered to give us a smaller room with a working fireplace but not tub. That was very disappointing as we were hoping to enjoy the room during New Years as we couldn't go anywhere with the pandemic. We were glad the pool was open but the furniture was in bad shape and didn't feel clean so we opted out. Last day when checking out as we are getting ready to leave and we got the most rude and unprofessional call from the front desk. The lady was aggressive and hostile and asked "if we KNEW when check out was because it was 11:09 and we needed to vacate before 11:30 to not get charged". I let the lady know we were just leaving but she continued to be aggressive. When I checked out I let her know that her attitude was not cool and uncessary. She just got loud. A man was there that appear to be a manager. He never stepped in to assist with the situation. As I walked away, I can hear them talking and he just said" It's ok, I didn't hear you call them". This place has clearly a culture of aggressive and poorly trained staff. Not worth the $850 for 2 days. Go somewhere else.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: Make sure the tub and fireplace work before booking.
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3 Helpful votes
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PAUL D wrote a review Nov 2020
1 contribution4 helpful votes
Looked forward to staying at a nice place that had been promoted in the past by friends of mine who USED to stay there. Big disappointment. Surly reception from "Paul' I think. I heard him treating some other guests the same, by the way! The room was without almost any amenities. Nothing to recommend the place except for the bar and restaurant people. Polite and efficient. Just had dessert and breakfast. However, no second cup of tea, no toast, etc. NOT again and would tell others not to waste their time and money at the Chauteau!
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Date of stay: November 2020
Location
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Trip type: Traveled on business
3 Helpful votes
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Syl M wrote a review Nov 2020
San Francisco, California1 contribution1 helpful vote
As always, wonderful stay at the chateau. This is a cozy and quiet hotel in a serene location on the lake. We love the room, the lake view, the intimate pool area and the restaurant. We stayed 5 nights in November. Like other places, they have challenges due to Covid, but Raquel and Michael came through for us and we had another excellent stay. We will be back next year :)
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Date of stay: November 2020
Location
Cleanliness
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PRICE RANGE
$141 - $691 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lake la quinta hotel la quinta
FORMERLY KNOWN AS
Lake La Quinta Inn
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsLa Quinta
NUMBER OF ROOMS
24
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Frequently Asked Questions about The Chateau at Lake La Quinta
Which popular attractions are close to The Chateau at Lake La Quinta?
Nearby attractions include Marvyn's Magic Theater (0.5 miles), St. Francis of Assisi Catholic Church (0.3 miles), and Century Theatres Next Gen (0.4 miles).
What are some of the property amenities at The Chateau at Lake La Quinta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Chateau at Lake La Quinta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Chateau at Lake La Quinta?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Chateau at Lake La Quinta?
Yes, free parking is available to guests.
What are some restaurants close to The Chateau at Lake La Quinta?
Conveniently located restaurants include Louise's Pantry, Cork & Fork, and Fisherman's Market & Grill.
Are there opportunities to exercise at The Chateau at Lake La Quinta?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to The Chateau at Lake La Quinta?
Many travelers enjoy visiting Coachella Valley History Museum (4.2 miles).
Does The Chateau at Lake La Quinta have any great views?
Yes, guests often enjoy the lake view available here.
Is The Chateau at Lake La Quinta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.