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BEST WESTERN PLUS La Mesa San Diego

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9550 Murray Dr, La Mesa, CA 91942-3924 (Formerly Holiday Inn Express San Diego-La Mesa (SDSU Area))
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1 room 1 adult
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BEST WESTERN PLUS La Mesa San Diego
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158 Reviews from our TripAdvisor Community

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Cherry Creek, United States
5 of 5 stars Reviewed yesterday NEW

We had wonderful service and comfort for our week long stay! My girlfriend is an amputee and requires a shower chair. The chairs were all already in use so the manager went out and purchased a new one for her to use during the stay! Impressed. Great breakfast offered. Washer and dryer use. Comfortable bed.

Review collected in partnership with Best Western

Helpful?
Thank Gary H
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I found the hotel to be very clean and fresh. extremely helpful staff always available when I had any question about the area entertainment spots. I was very pleased with the general manager Jim Haupert. I shared how wonderful he is taking care of the hotel. It felt very confertable place to stay. I have stayed here in the past... More 

Helpful?
Thank Nancy E
Los Angeles, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

I was very pleased with this Hotel. Room was very clean staff very friendly. Breakfast was great. Specially the cookies freshly made in the afternoons. Friendly housekeepers. Great restaurants right next door. Shopping close by. General manager was very friendly. Every morning he would greet us with a smile and made sure everything was going well with our stay. I... More 

Helpful?
Thank joanne c
Portland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Although all the staff was very nice, two employees stood out. Rose was working the desk when I checked in. She was very helpful and went the steps to insure I was briefed on the facilities. She was also very helpful with local directions and advice. The person running the breakfast room was also very helpful. I did not get... More 

Review collected in partnership with Best Western

Helpful?
Thank David W
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Hello David, Thank you for choosing Best Western Plus! We are glad to hear that you enjoyed your stay. Our #1 goal is to provide you with superior guest service and make your stay the most comfortable with us. We benefit the most from feedback from guests such as yourself. We will definitely pass on the message to Rose as... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have to be in San Diego often, and we always come to the BW La Mesa. The staff are consistently friendly and helpful, and never let us down. A room is a room, but any small issues are easily overlooked when the staff has a great attitude.

Review collected in partnership with Best Western

Helpful?
Thank rosalies105
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Hello Rosalies105, Thank you for your comments about our people and our service and thank you for always choosing Best Western Plus! It is very rewarding to hear back from guests like yourself who have enjoyed the service that our hotel strives to provide. We always put in the effort to do the best we can and comments like yours... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the best western plus hotel was a very pleasant experience. I would gladly recommend this property to my friends and relatives. The service was very good. Employees were very helpful. The location was close to freeway. Get around the city was effortless.

Review collected in partnership with Best Western

Helpful?
Thank leroyw530
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Hello Leroyw530, Thank you for your comments about our people and our service. Our goal is to provide you with superior guest service and make your stay the most comfortable with us, here at Best Western Plus. Our staff is devoted to meeting and exceeding your expectations and I am glad that we were able to do just that. We... More 

La Mesa, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was more expensive than most of the other local hotels but it was worth it. The hotel was in a decent area, was well maintained, clean, quiet and the staff were pleasant and helpful. My room was large and the decoration was in good order. The free 24 hour coffee in the lobby was good and the breakfast... More 

Helpful?
Thank GRAHAM M
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Dear Graham, Thank you for staying at Best Western Plus. Our #1 goal is to provide you with superior guest service and make your stay the most comfortable with us. We take pride in what we do, our hotel, and our guests and strive to exceed the needs and expectations of our guests. We are glad that you were able... More 

Santa Monica, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is extremely clean staff very friendly and awesome service. When you check in they provide you with a free bottles of water for each family member. In the afternoons fresh baked cookies at the front desk. Very Tasty. Also breakfast is included with your stay. Clean laundry room and fitness room. I have stayed at this Hotel few... More 

Helpful?
1 Thank Lisa A
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Dear Lisa, Thank you so for choosing Best Western Plus. Your feedback is greatly appreciated. We are glad to hear that you enjoyed your stay. Our #1 goal is to provide you with superior guest service and make your stay the most comfortable with us, here at Best Western Plus. We take pride in what we do, our hotel, and... More 

Chula Vista, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Love this hotel! Breakfast is amazing, free coffee all day! The staff are pretty much the best staff I've had in awhile! Rooms are very clean, kudos to housekeeping. If your looking for a bang for your buck and the comfort of feeling at home this is the place! Come here and I promise you will come back, I will... More 

Helpful?
Thank Erica S
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Hello Erica, Thank you for your comments about our people and our service! It is extremely rewarding to hear back from guests like yourself who have enjoyed the service that our hotel strives to provide. Our main goal is to provide you with superior guest service and make your stay the most comfortable with us, here at Best Western Plus.... More 

Buckeye, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband had made a reservation over the phone because we were stuck in the hospital near by for 8 hours. And when we got to the hotel the receptionist Amanda told us she didn't have a reservation for us but she still accommodated us and got us a room. She was so nice, great customer service!

Helpful?
1 Thank Vanessa A
BestWestPlus_LaMesa, General Manager at BEST WESTERN PLUS La Mesa San Diego, responded to this review

Dear Vanessa, Thank you for choosing Best Western Plus. We take pride in what we do, our hotel, and our guests. Our #1 goal is to provide you with superior guest service and make your stay the most comfortable with us. I am glad to hear that we were able to provide you with the excellent service that our hotel... More 

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