Unfortunately our visit to Hyatt Regency La Jolla was at the same time as their construction project. Difficult to find the hotel entrance and the elevator and the correct room number. Also couldn't figure out how to operate the shower heads without getting soaked. We're sure that once construction is finished it will be much more inviting and acceptable.
Last trip was my first time to visit La Jolla, San Diego. I can't believe how much I loved it here. I was a little skeptical at first as the photos that were posted by the travellers weren't that great but the hotel is actually really beautiful. I had a great time there. Despite the pandemic, the hotel is well maintain. The pool was very nice. The room is very spacious and the bed was very comfortable, I loved the shower very much. Staffs were courteous. Special Thanks to Rylee for all her helps. She was very helpful and professional. I had a wonderful time at Hyatt Regency La Jolla at Aventine. I'm coming back by Dec
It's a little unfair that Covid kept some of the amenities closed, but the hotel was also going through renovation making parts of the hotel dated and needing a face lift. Hotel personnel on the other hand was excellent and made up for any short comings of the property itself.
As a loyal World of Hyatt member, I always do my best to stay at Hyatt Regency hotels when traveling. Unfortunately, my experience at this location left me wishing I would have booked elsewhere. I checked in without any issues other than being appalled by the self parking fee. The hotel seemed empty, yet I was placed in a room directly next to a very loud couple. I had no problem ignoring their constant door slamming, but what really upset me was the constant sounds of running water in my room. At about 2am, I called the front desk and asked if the hotel was having issues. A kind maintenance employee checked out the surrounding rooms on my floor, but was unable to locate any findings. Approximately 20 minutes later, I was moved to another room - right next to my current room. I was able to finally fall asleep an hour later, only having to wake up for my work conference less than two hours after that. I was tired throughout the day, but it happens and I was understanding - to an extent - that stuff happens and the next night would be just fine. Wow, was I wrong! I got back to my room in the evening after a long day and within minutes, was able to hear every word in my new neighbors hotel room and had to listen to the constant running up and down the hall, and slamming doors. Again, I don’t mind noise, I have kids, and I get that we’re all sharing walls in a hotel, but why on earth do hotels put parties in neighboring rooms when the hotel has plenty of vacancy?! After finally falling asleep in the comfy bed, I was woken up at about 3am to hearing water in pipes and what sounded like brushing on the wall. I was furious given the previous nights events and even more furious that the noise was so loud that I couldn’t fall back asleep. I didn’t see the point in calling the front desk given the time of day and just got ready for work and looked forward to being exhausted for the day, again. I hate writing negative reviews, but I would highly recommend staying elsewhere until their remodel is complete. Not to mention, the added fees/parking costs get you absolutely nothing right now and should be waived. The hotel is massive and I’m sure is quite marvelous during normal times, but not in its current state. The staff is super friendly, but that only goes so far. I have three more days of my work conference and will be checking into another hotel for the remainder of the week. …
We stayed here for a few days. It is very modern, new, clean. The food at room service is tasty. The pool area looks inviting. There are a lot of seating areas, fireplaces. I would like to come back here during warmer weather and when covid is over.