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Empress Hotel of La Jolla

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Empress Hotel of La Jolla
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731 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Bucks County, PA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We are checking out today and are so disappointed with our stay. Cannot recommend this hotel unless you are guaranteed a room on a high floor on the quiet side of the hotel. We booked our room over a month in advance and requested both a high floor and quiet side with a view if possible. Instead we were given... More 

Helpful?
Thank HibiscusPA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From beginning to end we thoroughly enjoyed our stay here. The staff was terrific and went out of their way to help. The room was clean, large, and the bed was very comfortable. It also had a coffeemaker, a small fridge, a microwave and lots of places to plug in electronics. The free wifi was reliable. There were free water... More 

Helpful?
Thank Suanne R
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Suanne R, Thank you for your recent stay with us! We are happy to read that you enjoyed your stay from beginning to end! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide for our... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

Nice rooms, but staff could use an attitude adjustment. Other guests loud and rowdy, staff was no help in trying to rectify the situation. If you prefer peace and quiet, Id find somewhere else to stay.

Helpful?
Thank annmarie728
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear annmarie728, Thank you for your recent stay with us! I would like to speak to you regarding the noise complaint that you mention as it is our goal for all guests to experience exceptional service. I look forward to speaking to you. Kind Regards and Safe Travels, Joel Majors General Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I loved the location of this hotel. It was near the cove, great shopping, and several restaurants. The service was excellent and parking wasn't difficult if coming later in the evening. Otherwise, valet parking was also available. The hotel itself was very clean and neat. I would definitely stay again for both work and/or pleasure.

Helpful?
Thank Kandi V
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Kandi V, Our location is one that cannot be beat as we are central to everything that La Jolla has to offer. I appreciate your mention of the customer services that your received during your stay with us as it is our goal for all guests to experience exceptional service. Whether it be for work or pleasure we have... More 

London, Canada
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you need: Great location...within walking distance of the beach and good restaurants.Clean, well furnished room and super service. A simple breakfast set us up for our travels. Very good value!

Helpful?
Thank comonaut2
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear comonaut2, Thank you for your recent stay with us! We are a very good value for the dollars especially when one considers our Wi-Fi and expanded continental breakfast are included in the price of the room. I am glad that you liked our newly renovated rooms and the amenities that we provide. Come back and see us again soon!... More 

1 review
5 of 5 stars Reviewed 1 week ago

our room was excelent the whole hotel was clean and close to everything the beach the restaurant stores just a great location the hotel staff very helpful and a great italian restaurant and the hotel price very good cheap for the rooms and service

Helpful?
Thank santiago h
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear santiago h, Thank you for your recent stay with us! We are happy that you liked our new renovated hotel and our location which is central to everything that La Jolla has to offer. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back and see us again... More 

San Diego, California
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay at the Empress, and we will definitely be back. The staff were wonderful! We were made to feel very welcome; one staff person chatted with us in the elevator, saying that they try to treat guests like family, and that was evident. People knocked themselves out to be helpful and friendly. Our room was spacious,... More 

Helpful?
Thank Susan M
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Susan M, Thank you for your recent stay with us! We are happy that you chose the Empress Hotel for your stay in La Jolla. I am glad that you liked your room and the amenities that we provide. Our location is central to everything that La Jolla has to offer. We are glad that you enjoyed it. Please... More 

Reno, Nevada
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Came back for an overnighter on family vacay. Staff were efficient and generally friendly. Room was comfortable and suited our needs. My dings - wifi was spotty and unreliable. This day in age wifi should be like power and water - a steady utility that I don't have to worry about. Also - the parking valet charge of $28/night posted... More 

Helpful?
Thank downslopewind
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear downslopewind, Thank you for staying at Empress Hotel La Jolla. I appreciate your mention of our associates and I am glad that you liked our newly renovated rooms and the amenities that we provide. Our parking costs are lower than most of the hotels in the area. We also offer a parking package and the rate is included in... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful boutique hotel within walking distance of beach, restaurants, and shopping. The room was clean and spacious. Plus, the bed was super comfy. The staff was wonderful at the desk. The valets were all friendly and courteous. Additionally, it's dog friendly and they loved it too!

Helpful?
Thank Amanda G
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Amanda G, Thanks for your recent stay with us! Our location is central to everything that La Jolla has to offer. I am glad that you liked our newly remodeled rooms and our comfortable beds. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back and see us... More 

Studio City, Ca.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Empress Hotel has been renovated since my last stay and I found the improvements much to my liking. My room was immaculate, attractive and comfortable, with room safe, WiFi, etc. There is a business office with free computer use in the lobby. The staff is friendly and helpful. The Manhattan Room, a fine Italian restaurant, is also located in... More 

Helpful?
Thank Margaret019
Joel M, General Manager at Empress Hotel of La Jolla, responded to this review

Dear Margaret019, Thank you for your recent stay with us! I am glad that you like our newly renovated rooms and found them to be attractive and comfortable. I appreciate your mention of our staff as well. Our location is central to everything that La Jolla has to offer. There is something for everyone. Come back and see us again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel of La Jolla

Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037-4309
Location: United States > California > San Diego > La Jolla
Price Range: $200 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel of La Jolla 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Spa Hotel in La Jolla
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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