Spent several nights at the Empress Hotel, great location right in downtown La Jolla. Everything else about the hotel is very adequate, there is absolutely nothing wrong with anything at the hotel, everything was in working condition & clean, just nothing more than the bare bones. Don't be expecting a welcome drink, someone to help with your bags, etc. I was pleasantly surprised that I could park on street instead of paying for valet, was able to save some money there and that my room had a slight water view. Also know that you have to specifically request housekeeping if staying less than 3 nights. Given that I got a good rate I was perfectly satisfied, but if I had paid much more I would have felt it was lacking.
Stayed two nights end of September with my daughter. Hotel is clean and is in the heart of where you want to be. We checked out and left a purse in a drawer. Over a week later we realized the purse was missing. Called the hotel and they had it in the lost and found closet. I want to thank the manager Albert who was super helpful. We will definitely stay there again.
I stayed with my wife and 2 kids (5 & 7) and we loved the hotel. Really convenient car parking at the hotel, smooth check in/check out experience and nice clean twin room. Lots of restaurants, cafes, bars, beaches in walking distance so we wish we had stayed longer!
Front desk was very nice friendly. Perfect size of the room of my family. Comfortable bedding, clean bed sheets, pillow in room. Amenities was enough for us. Restaurant conveniently located inside the hotel.
We loved this hotel. Our room was very comfortable and very quiet. The staff was helpful and it was easy to have them valet our car. We got it promptly each time we called for it. The hotel's location is perfect: we walked all over the area where there are many shops & restaurants. Also close to the beach and the terrific Museum of Contemporary Art which is huge and a gem. We would happily stay there again.
The Empress is in an excellent location, just a few blocks from the La Jolla Cove and near many restaurants and shops. The staff is extremely nice and responsive. There is underground parking for $24/day ($28/day valet). The driveway to the garage is quite steep. We asked to leave our car in the garage for a couple of hours after checkout and were told we could leave it there all day! The room was not luxurious but was comfortable and clean; the bed was excellent--the shower water pressure could have been better. The carpet in the hallways definitely needs to be replaced, and dishes from room service need to be picked up from the hallway more promptly. There is an Italian restaurant in the hotel called The Manhattan; we did not eat there but it looked inviting and had live music one evening when we walked by. Probably the biggest downside of the Empress is the lack of outdoor space such as a garden or patio. There are times during a vacation when you just want to rest for an hour or two, and it seemed a shame to be in a hotel room when the weather was so perfect.…
Room and hotel as advertised. Comfortable! We had zero issues parking on the street, no charge after 6pm otherwise 2hour parking. Had a space available next to the hotel each night. Must move by 10am weekdays as parking is enforced by the city. Walking to the beach was several blocks but very doable. Good location for safety, quiet and relaxing. Borrowed beach towels and sand chairs from the hotel. Friendly service. Must request cleaning service, we stayed 6 nights, needed service after 3 nights, no issues!
Check-in: Staff were super friendly. We arrived early and it was easy to drop off luggage and explore downtown La Jolla. Room: Room was super clean. Furniture was new and modern, with no signs of wear. No stains or odor in the room. Well-insulated walls with no noise from adjoining rooms. Beds were excellent with many pillow types for all sleepers. Shower was great with strong water pressure. Nice towels and robes. Wi-Fi: Wi-Fi was very strong, with speeds better than most hotels that I have recently visited.
This hotel needs a serious update. Stains on the carpets, filthy windows, stains on the furniture and more. Lots of dust throughout the room when we arrived. Housekeeping will not clean your room unless you stay more than three nights. Basically, no hotel services whatsoever. Just a person or two working the reception desk and some housekeepers. Way less than a four star hotel. Actually, way less than a three star hotel.
Clean and convenient. Walking distance to food and shopping. Small boutique hotel. Friendly staff. Limited, yet adequate parking. Booked this hotel to visit family in La Jolla and the San Diego area. Met all of our needs. Would recommend