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Empress Hotel

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Empress Hotel
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777 Reviews from our TripAdvisor Community

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Showing 748: English reviews
LosAngeles
Reviewed 2 days ago NEW

It's not a 5 star hotel, but it is absolutely nice. Immaculate, comfy room, great location, free wi fi, outstanding and accommodating service. The location is just far enough from the ocean but not too far. Close to the wonderful LaJolla MoCa, and 6 to 8 restaurants - all good - within walking distance. Parking is $28 overnight but there...

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Thank ChristineLA
California
Reviewed 3 days ago NEWvia mobile

Location is good. Close enough to everything, but not too hectic. Room: We booked the Spa Suite, of which the hotel only has 4 and can only book from hotel. The Suite has 2 rooms (looks like two regular sized rooms side by side), the living room has sofa, a small dining table, and a small sort of kitchenette with...

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Thank HillsCA
Redondo Beach, CA
Reviewed 2 weeks ago via mobile

The Empress is a charming hotel, located within easy walking distance of the beach, many restaurants and fun shopping. Staff is personable and accommodating, and the rooms are clean and super comfortable. My daughter and I enjoyed every moment of our stay.

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Helpful?
Thank Sandrinaav
Joel M, General Manager at Empress Hotel, responded to this review

Dear Sandrinaav, Thank you for your recent stay with us! I am glad that you liked our newly renovated rooms and the amenities that we provide. Our location is central to everything that La Jolla has to offer. I am glad that you had a good time. I appreciate your mention of our staff as it is our goal for...

Tehachapi, California
Reviewed 3 weeks ago

Meeting friendly Valet Michael as he opened the front door and greeted us, and meeting smiling Ryan at the front desk definitely confirmed the astute phase "you don't get a second chance to make a first impression"...we immediately felt "at home" though we usually stayed at the La Valencia Hotel and never had the pleasure of staying at the Empress!...

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Thank vinnieapicella
Joel M, General Manager at Empress Hotel, responded to this review

Dear vinnieapicella, We are happy that you felt at home upon arriving at the Empress Hotel. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked you room and the amenities that we provide. The Manhattan Restaurant is a great place to relax and unwind...

Clevleand
Reviewed 3 weeks ago

This hotel is just wonderful. It's walking distance from the beach & lots of cool shops/eateries. Plus, the restaurant in the hotel is top notch. From the minute we checked in until we checked out, we felt taken care of. The rooms are also comfortable & quiet. One of the best parts of our day was getting a cup of...

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Thank Mericats
Joel M, General Manager at Empress Hotel, responded to this review

Dear Mericats, We are happy to read that you feel our hotel is wonderful! I am glad that you like our newly renovated rooms and the amenities that we provide. Thank you for your mention of our associates as it is our goal for all guests to experience exceptional service. We look forward to welcoming you back again in the...

Reviewed December 13, 2016 via mobile

I spent 2 nights at the Empress Hotel in La Jolla and could not have been more pleased. The room was large, well-appointed, and very clean. A yummy breakfast was included and the hotel's restaurant offers happy hour with delicious dishes at half-price. The front desk coordinator, Ryan, went out of his way to make our stay perfect. Kudos to...

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Thank Paula E
Joel M, General Manager at Empress Hotel, responded to this review

Dear Paula E, We appreciate your recent two night stay with us. I am glad that you enjoyed our newly renovated rooms and the amenities that we provide. I appreciate your mention our our associate Ryan, as it is our goal for all guests to experience exceptional service. Thanks for your review. Happy Holidays! Kind Regards and Safe Travels, Joel...

Reviewed December 9, 2016 via mobile

As soon as we walked in the people behind the desk bent over backwards to help you. We were new to the area and they explained what is in the area to see and do. The room was bright and spacious. We felt like a king. The beach is just a short walk away. With all the restaurants available it...

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Thank lifeisagoodgolfcart
Joel M, General Manager at Empress Hotel, responded to this review

Dear lifeisagoodgolfcart, Thank you for your recent stay with us! It is our goal for all guests to experience exceptional service. I am glad that you liked our newly renovated rooms and the amenities that we provide! Our location is one that cannot be beat as we are central to many local restaurants within all price ranges. Come back and...

Reviewed December 9, 2016

After having spent many many holidays at the Empress, over many years and many changes of management, we are happy to see its resilience reflected once again in its continued understated elegance...This old hotel somehow still charms visitors with its friendly behavior! Greeting staff at the arrival desk remembers guests and welcomes them back. Breakfasts served on the (almost) enclosed...

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Thank Margaret K
Joel M, General Manager at Empress Hotel, responded to this review

Dear Margaret K, Thank you for your many stays with us in the past to celebrate the holidays! It is our goal for all guests to experience exceptional service. I am glad that you like our expanded continental breakfast and the amenities that we provide. We cannot wait to welcome you back again soon! Happy Holidays. Kind Regards and Safe...

Colorado Springs, Colorado
Reviewed December 7, 2016

My husband and I recently stayed in this hotel for a couple of days during the Thanksgiving holiday to spend time with family in the area and we loved this place. Their greatest strength is the service they provide and the attitude of every employee we encountered reflected that value. This is a smaller older hotel that has been refurbished....

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Thank co_rich_car
Joel M, General Manager at Empress Hotel, responded to this review

Dear co_rich_car, We appreciate your recent stay with us during the Thanksgiving Holiday to spend time with you family in the area. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you enjoyed your newly decorated room and the amenities that we provide. Our location is...

New York City, New York
Reviewed December 3, 2016 via mobile

Trip Advisor exists for a hotel like the Empress;otherwise it might remain undiscovered. The hotel is a short walk from the beautiful walk along the ocean for which La Jolla is famous. Beyond the sparkling clean accommodations and included continental breakfast, the staff is among the most pleasant and helpful you will find. Thanks to Seamus at the desk, and...

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Helpful?
Thank Myro M
Joel M, General Manager at Empress Hotel, responded to this review

Dear Myro M, Thanks for your recent stay with us! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide. Thanks for recommending us to your friends and family. Kind Regards and Safe Travels, Joel Majors General...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037-4309 (Formerly Empress Hotel of La Jolla)
Location: United States > California > San Diego > La Jolla
Price Range: $190 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Business Hotel in La Jolla
#2 Spa Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travelers have asked, with answers from Empress Hotel staff and other travelers.
8 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Above the 3rd floor, Manhattan's Restaurant on the main floor is a piano bar.”
 of 5 bubbles ChristineLA, 2 days ago | Read review
“Free breakfast is served in room 212”
 of 5 bubbles vinnieapicella, 3 weeks ago | Read review
“Every room we have had has been great..Choice depends on how much of the coast you want to see, or whether you like a more inland view..e”
 of 5 bubbles 874margaretk, Dec 9, 2016 | Read review
“Some top floor rooms have a view of the ocean and are quieter.”
 of 5 bubbles co_rich_car, Dec 7, 2016 | Read review
“Top floor. Room 517 was tucked away and real quiet.”
 of 5 bubbles travel169, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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