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Empress Hotel

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Empress Hotel
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770 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Reviewed yesterday NEWvia mobile

As soon as we walked in the people behind the desk bent over backwards to help you. We were new to the area and they explained what is in the area to see and do. The room was bright and spacious. We felt like a king. The beach is just a short walk away. With all the restaurants available it...

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Helpful?
Thank lifeisagoodgolfcart
Reviewed yesterday NEW

After having spent many many holidays at the Empress, over many years and many changes of management, we are happy to see its resilience reflected once again in its continued understated elegance...This old hotel somehow still charms visitors with its friendly behavior! Greeting staff at the arrival desk remembers guests and welcomes them back. Breakfasts served on the (almost) enclosed...

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Thank Margaret K
Colorado Springs, Colorado
Reviewed 3 days ago NEW

My husband and I recently stayed in this hotel for a couple of days during the Thanksgiving holiday to spend time with family in the area and we loved this place. Their greatest strength is the service they provide and the attitude of every employee we encountered reflected that value. This is a smaller older hotel that has been refurbished....

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Thank co_rich_car
Joel M, General Manager at Empress Hotel, responded to this review

Dear co_rich_car, We appreciate your recent stay with us during the Thanksgiving Holiday to spend time with you family in the area. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you enjoyed your newly decorated room and the amenities that we provide. Our location is...

New York City, New York
Reviewed 1 week ago via mobile

Trip Advisor exists for a hotel like the Empress;otherwise it might remain undiscovered. The hotel is a short walk from the beautiful walk along the ocean for which La Jolla is famous. Beyond the sparkling clean accommodations and included continental breakfast, the staff is among the most pleasant and helpful you will find. Thanks to Seamus at the desk, and...

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Helpful?
Thank Myro M
Joel M, General Manager at Empress Hotel, responded to this review

Dear Myro M, Thanks for your recent stay with us! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide. Thanks for recommending us to your friends and family. Kind Regards and Safe Travels, Joel Majors General...

New York City, New York
Reviewed 1 week ago

Empress hotel of La Jolla It is a nice hotel in a very pretty area. They offer parking at a fee. Breakfast is complimentary and the options are okay. They have a restaurant on the first floor but there are plenty of restaurants nearby in case you want to go out. It close to la Jolla Cove’s sandstone cliffs. May...

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1Thank LuciaDel
Joel M, General Manager at Empress Hotel, responded to this review

Dear LuciaDel, Thank you for your recent stay with us! We are glad that you enjoyed your stay with us and that you enjoyed our location which is central to everything that La Jolla has to offer. Come back and see us again in the near future. Kind Regards and Safe Travels, Joel Majors General Manager

Wasilla, Alaska
Reviewed 1 week ago via mobile

I am so happy that we chose the Empress for our short three night stay in La Holla! Every member of the staff were very pleasant and helpful. The room was comfortable and quiet. The location is within walking distance of good restaurants and the beach.

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Helpful?
1Thank DrSCalvin
Joel M, General Manager at Empress Hotel, responded to this review

Dear DrSCalvin, We thank you for choosing the Empress Hotel for your three night stay with us! I appreciate you mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked your room and the amenities that we provide. Come back and see us again soon! Kind Regards and...

Reviewed 1 week ago via mobile

We wanted to get away for Thanksgiving weekend and chose the Empress Hotel based on Trip Advisor reviews. We had never been to La Jolla before so we didn't know what to expect. The hotel is very nice and quiet, a short walk to the beach and right in the middle of town, so we were able to walk everywhere....

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Thank Toni B
Joel M, General Manager at Empress Hotel, responded to this review

Dear Toni B, Thanks for staying with us during the Thanksgiving Holiday based on other Trip Advisor reviews. I appreciate your mention of our staff as it is our goal for all guests to experience exceptional service. Please let us know about the Wi-Fi next time as there may have been something that we could have done. Come back and...

Brighton, Michigan
Reviewed 2 weeks ago via mobile

This is a very nice hotel located in the center of La Jolla Village. It is only a block from one of the more beautiful viewing points of the Pacific shoreline. This hotel is very quiet with comfy rooms and bedding. The staff is wonderful, always ready to assist in anyway to make your stay a good one. If you...

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1Thank Yatch1
Joel M, General Manager at Empress Hotel, responded to this review

Dear Yatch1, Thank you for your recent stay with us! I am glad that you liked our location which is central to everything that La Jolla has to offer. We are happy that you enjoyed your room and the amenities that we provide. I appreciate your mention of our staff as it is our goal for all guests to experience...

Fairfax, Virginia
Reviewed 3 weeks ago

Nice hotel with good amenities and great location near all of the La Jolla sites. The staff is extremely hospitable and helpful, and they did everything to make our stay amazing. Special kudos to Ryan, who made sure we saw all the sites we were interested in and more.

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1Thank mjkrup
Joel M, General Manager at Empress Hotel, responded to this review

Dear mjkrup, We are glad that you enjoyed our hotel and the amenities that we provide. I appreciate your mention of our associate Ryan as it is our goal for all guests to experience exceptional service. Thanks for staying with us! Kind Regards and Safe Travels, Joel Majors General Manager

Joondalup, Australia
Reviewed 3 weeks ago

Excellent location, lovely rooms, clean, gorgeous bathroom products, and extremely polite and helpful staff. Enjoyed our 2 days immensely and would certainly rebook if visiting again. Thank you to the staff.

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Thank Leonie P
Joel M, General Manager at Empress Hotel, responded to this review

Dear Leonie P, Thank you for your recent two day stay with us! I am glad that you liked our location which is central to everything that La Jolla has to offer. In addition, I am happy that you enjoyed your room and the amenities that we provide. Our associates enjoy the day to day interaction with our guests as...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037-4309 (Formerly Empress Hotel of La Jolla)
Location: United States > California > San Diego > La Jolla
Price Range: $187 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Spa Hotel in La Jolla
#2 Business Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travelers have asked, with answers from Empress Hotel staff and other travelers.
6 questions
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Shanghai, China
over a year ago
La Crosse, Wisconsin
10 months ago
San Diego, California
6 months ago

See all questions (6)

Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Every room we have had has been great..Choice depends on how much of the coast you want to see, or whether you like a more inland view..e”
 of 5 bubbles 874margaretk, yesterday | Read review
“Some top floor rooms have a view of the ocean and are quieter.”
 of 5 bubbles co_rich_car, 3 days ago | Read review
“Top floor. Room 517 was tucked away and real quiet.”
 of 5 bubbles travel169, 4 weeks ago | Read review
“My tip is definitely stay at Empress!!”
 of 5 bubbles davidsO6866JR, Nov 2, 2016 | Read review
“I don't think there are any oceanview rooms, but vending machines are in the basement and breakfast is on the 2nd floor.”
 of 5 bubbles S3653AEjeffj, Sep 29, 2016 | Read review
5 of 5
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