Location is magnificent - literally across the street from the Pacific and the ocean walk. Facility is unique - but it is rundown, the staff are indifferent, it badly needs updating, the bathroom was full of ants and they never responded. It was like staying in a third rate motel but for a short stay (2 nights) it was almost worth it for the vacation. Other guests expressed the same disappointment.
Great hotel, full of character in a brilliant location in the wonderful seaside resort of La jolla. Very comfortable stay and the staff were amazing. Big shout out to Edwin who went out of his way to send on my lap top and headphones that I stupidly left behind in the room. So grateful!
I stayed in a two bedroom, ocean front room and it was very large and lovely. The main complaints I have are that our ocean front view windows were FILTHY -- could not enjoy the view at all. (Bathroom floor was very dirty, too.) Part of the cleaning service between guests should include inside and outside cleaning of at least ocean view windows. They look like they hadn't been cleaned in months. Also, while sitting on the patio eating breakfast early one morning, the lawn service came around cutting and blowing and not caring that we were sitting there. We had to move our breakfast inside which was quite annoying.
Location excellent. Provided complimentary soft drinks and water. That's the plus points out the way. Room and building smell terribly musty. The building is very tired and in desperate need of investment. We booked a deluxe room, there was NOTHING deluxe about our room. The bathroom was the tiniest we have ever seen, it's basically a closet with a shower, toilet and sink shoe horned in. If you are anywhere near 6 feet tall you'll hit your head on the wall if you attempt to sit on the toilet ! Bizarrely the Pantai provided bath salts, no idea why. The in room safe was rusty and didn't work. Reported it to the 'Manager' twice, who stated would be with us momentarily - he never showed, couldn't be bothered tending to his Customers I guess. We liked La Jolla and will return but to the Pantai......not in a million. Over priced, awful room, very tired building, worst bathroom ever. We stayed in 4 hotels as part of our trip, the Pantai was by far the worst. Suffice it to say..........not recommended !…
First off, let me just start by saying Edwin the GM was extremely hospitable and accommodating! My family and I wanted to stay in very specific rooms since we have stayed here many times and know which ones we like. I don’t know how people have left reviews on here saying they didn’t receive house keeping!?! Anytime we needed anything, boom they were right there!! They provided beach equipment, which was a big deal since we traveled from AZ. They even had family games like Jenga and Monopoly! We will definitely keep coming back! Staying at The Pantai Inn has become a family tradition. I wish everyone could just stop and appreciate the history and beauty of that property! Yes they may be older buildings, but that’s part of what makes this place so special! Gregory Peck used to live in one of the main cottages! If you’re looking for the Ritz keep scrolling! They may not have allllll of the fancy accommodations some hotels have, but this place makes up for that 10 fold in the staffing, management and of course the location! I’ve added some pictures of the romance packages they have set up! Absolutely stunning and special every time!…
-No elevator- had to drag suitcases up 2 long flights of stairs. -Very limited Pantai inn parking that we pay for. -Iron with no board -No safe to store valuables -No closet in the room -Bathroom very small -Nightstand with lamp and no plug anywhere near to be plugged in. -The partial view was smushing your face against the window to get a sideways glimpse of the ocean. -This was a deluxe room -Asked for housekeeping and they never showed. We were the third complaint. -Breakfast included but was closed for 2 days. -Across the street from the ocean and the beach traffic was insane. -Heads up.. La Jolla is very hilly.
We were fortunate to have a room with a balcony facing the ocean. The room was spacious and the view was spectacular. Edwin the manager, was cheerful and so accommodating. From the cool drinks offered in the lobby to the great breakfast, we were treated very well. The hotel is close to many restaurants and beaches. Top notch!
This was my 3rd summer vacation at the Pantai Inn. The Inn has been through different owners recently. The new owner has raised the room rates comparable to several high quality hotels nearby. With the exception of some of the views and location of the rooms the property itself does not warrant the increased prices. New changes included daily parking rates, no pets permitted and no longer stays than 25 days. The showers need better drainage as they flood the bathroom. Pleasant staff for the most part. A breakfast has been added Thursday thru Sunday. Nice addition, but most rooms have a kitchen for making a quick cereal or egg meal. I suggest putting the money spent on the breakfast buffet towards improving the bathrooms with better drainage and shelving. DMMcGinley
We were initially very excited to stay here because we loved the location. We decided to park our car (for an additional fee which was not explained prior to booking, they make it sound like parking is included). The next morning we came out to find damage to our car. The tire was damaged so badly we had to replace it. So after spending $720 to get repairs we contacted the hotel and asked if they had security footage for our insurance claim. They don’t have cameras by the parking. I then asked if they would be willing to refund my parking fee since parking with them cost me a lot of money but also an entire morning and afternoon of my vacation getting my car repaired so I could safely drive it. They declined and when I put my husband on to speak with the manager they hung up on us. We won’t be staying here on return trips.…
Beautiful hotel right above LA Jolla's beachfront. . Although there was an issue with the air conditioning, the hotel supervisor did everything right to fix the issue, great service from everyone of the staff. Reccomend this hotel due to its location, atmosphere and service.