Was such a turnoff when they told me book your cleaning in advance for 700 per night? I had to check on my car as they didn't park it many hours. It was a stressful start but such a good loaation and restaurant service was real nice
This is THE best location in La Jolla. It is an elegant old-world hotel in a prime location overlooking La Jolla cove. If you are looking for a romantic getaway, this is the place. The location is all the more important when you realize that driving and parking a car anywhere in La Jolla is impossible. Being in the middle of things and able to stroll about town is key to enjoying the ambiance of this town. Tip: cocktails on the veranda enjoying the ocean breeze watching a classic California sunset - priceless!
Let me put it this way - I wrote a google review complaining about how hard it was to connect with them over the phone. They replied by asking me to call them. Terrible service and it’s just simply not beautiful or comfortable enough to justify the price. They don’t even have nice towels 😫
We were greeted in our room by dead bugs, mold in the shower, previously opened water bottles and a used shower cap hanging on the bathroom door. The only redeeming quality was the historical value of the property.
La Valencia hails from the heyday of the pink palace hotels – the late 1920s. In the same vein as the Don Cesar at St. Pete Beach, or the old Waldorf Astoria in Boca Raton, the hotel has a similar energy of classic elegance and the architectural details that go with it. Beautiful tilework in the lobby and the dining areas that are situated to catch the ocean breezes from all sides greets you at check-in. We spent two nights at the hotel celebrating my birthday, and to take in the Niki de Saint Phalle exhibition at the La Jolla branch of the Museum of Contemporary Art San Diego, which is within walking distance of the hotel. We opted for the “Summer in Style” package, which comes with a gift of a tote bag and two Turkish towels\beach wraps embossed with the hotel’s name, and our tote included a birthday greeting with 2 boxes of sweets that kept the celebration going long after we returned home. We took the Pacific Surfliner down from LA and avoided the stress of driving, and called an Uber from the Solana Beach station, about a 20-minute ride in heavy traffic. We had reserved at Classic King Ocean Balcony, which was not ready upon arrival, so we grabbed a bite at La Sala, the café just off the lobby, and enjoyed a sea view, a precursor to the one we would have in our room. My husband chatted with the concierge, who was very friendly and ready with recommendations for dinner; as it happened, we had already booked a French restaurant up the street, but it made us feel welcome nonetheless. When our room was ready we discovered it was just above the café, so we asked to be switched to a higher floor, a request that was quickly and graciously accommodated. The new room, on the 10th floor, was smaller, but also quieter, despite being located near the elevator. As is the case with hotels in the era of COVID, housekeeping was by request, which was fine with us, as were easily able to procure fresh towels as needed. I think in the future we will look back upon the practice of daily sheet changing and laundering as anti-environmental and water wasteful, but judging from some of the other comments I guess we’re not quite there yet. Our only complaint during our stay was the rather noisy air conditioning unit, and a stuck bathroom door which required attention from the maintenance department. Otherwise, it was a tranquil couple of days, and we look forward to returning for another art staycation.…
Hotel location is great. Overall staff was not up to par with a four star resort experience although concierge was very knowledgeable and had great recommendations. Room was clean but was surprised that hotel is still not cleaning rooms due to Covid which seems outdated based on current situation
Room was not available until 8:30pm. They initially tried to put us in a room without windows while charging $800 a night. Not enough housekeepers so room cleaning is not daily. The AC in the room is so loud that we couldn’t sleep. Restaurant didn’t have enough staff so service was very slow. Not worth the $800 a night! Go elsewhere!
The price to value of this hotel is drastically off. I have no problem paying 700 to 1k for a quality hotel. This hotel was 750.00 and pair to a 3 star room quality. Location is excellent …. This is what you have here but room quality is poor, staff quality good (not great), and overall value is 2.5 of a 5.0
I had the pleasure of staying at Hotel Valencia this weekend and was completely blown away by the old school Hollywood glamour, and the delicious food. Best brunch in town, privacy by the pool, and fabulous location. The best part about my stay was the incredible concierge Mark who took care of so many details for my group and made sure everything was seamless. Can’t wait to go back.
While returning from the beach there were some food dropped by a waiter down the stairs and it was not clean properly one of my dogs got a hold of hamburger patty With Cheese on it by the time I was able to take it away from him he has ingested 50% of the party. We ended up leaving the hotel early in the morning the day after arrival since the dog was badly sick and throwing up! I left three messages by phone and in person for the manager to contact me with no success obviously he’s afraid of dealing with an unhappy customer! Our anniversary with our dogs turn into a nightmare and left early in the morning for Vetrenerian to treat and make sure our dogs are okay. I would not have asked for anything but cancellation of the second day but in reality this is a different issue now!