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Karuizawa Prince Hotel West

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Traveler (465)
Room & Suite (289)
Dining (46)
Overview
  • Excellent22%
  • Very good50%
  • Average22%
  • Poor4%
  • Terrible2%
Travelers talk about
“new york”(9 reviews)
“shuttle bus”(15 reviews)
“main building”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
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Offers from Karuizawa Prince Hotel West
Special Offer: Get the best rates !
Hotel packages
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Reviews (498)
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110 results
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47
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4
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LanguageEnglish
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24
47
25
10
4
Show reviews that mention
All reviewsnew yorkshuttle busmain buildingthe cottageskaruizawa stationbig familyshopping mallliving roomprice you paysouvenir storebeautiful environmentapple pieski resortjapanese breakfastlong walkthe air conditioningbullet train
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1 - 5 of 110 reviews
Reviewed 3 days ago via mobile

Stayed one night at 940 cottage. It has four rooms and each room has bathroom , one big living room with balcony. Facilities are little bit old but nothing problem with enjoying with nature. Rent a bycicle is chargable option from 1hour to several day,...More

Thank 닌자멍멍이
Reviewed 2 weeks ago

One of the worse experience in Japan: Soulless service, dirty room, and bathroom, does not deserve the price tag. Stayed for Our room was not clean with spider-web in many places, which were never cleaned during our 2-days stay. The bathroom was really dirty with...More

1  Thank Amit D
Reviewed July 9, 2018

All you need for holidays are here...there's ski resort (only open in winter from Nov - Feb), factory outlets with some famous brand, restaurants and food court, minimarket, onsen, and u can also explore Ginza Karuizawa (about 10 minutes by car).

Thank AstiNoegraha
Reviewed June 18, 2018

We had a one-night stay in Karuizawa Prince Hotel West on 6 June 2018. The property was accessible by shuttle bus from the Prince Shopping Plaza Center Mall, which was just beside the Hokuriku Shinkansen Karuizawa Station. It was a decent hotel, whose clientele I...More

Thank Wysely
Reviewed June 16, 2018 via mobile

アウトレット目的で行ったため 君の部屋はという安いプランを利用 そのためなのかまず最初チェックインのときにレセプションの人の態度がとても悪い。 内Oさん!人を下に見る話方はやめてください。 初めての宿泊なので分からないことばかりに決まってるじゃないですか。 本当にムカつきました。 荷物も預かってもらっているため、どこに行くのか聴くと隣のデスク(クラーク)だったが、ハーッという言い方。 夕食を食べに行くためにアウトレットサイドに行くバスも表が分かりにくく、聞くとイライラされました。(ブラウンとグリーンと道順が違います) そしてお部屋はまあまあ、期待はしていませんが、室温調節出来ずとても寒い。 古いエアコンで壊れているのか? 外気温11度 6月だからクーラーに変えてあるのか本当に寒い😵😵😵 こんなホテル初めてだ。 循環バスのおじさんと朝から部屋の清掃していたおばさん達は笑顔で、星⭐️! もう2度と泊まりません。 誰にもオススメしません。 プリンスホテルにはしばらく泊まりたくありません。 No recommend this hotel !!! One of Reception staff is so Rude !!! Look down costumers. Bec of our plan is cheap ? Do you know hospitality?? Who...More

Thank koyukioz
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Ski-In / Ski-Out
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Spa
Golf course
Tennis Court
Fitness Center with Gym / Workout Room
Details
Price range
$142 - $967 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Ski-In / Ski-Out Hotel in Karuizawa-machi
#4 Luxury Hotel in Karuizawa-machi
#5 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$142 - $967 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Ski-In / Ski-Out Hotel in Karuizawa-machi
#4 Luxury Hotel in Karuizawa-machi
#5 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (465)
Room & Suite (289)
Dining (46)
Amenities (7)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
margarettan2003
December 14, 2017|
AnswerShow all 3 answers
Response from Ashley T | Reviewed this property |
Sorry I think you would have top check with the hotel. Thank ylou
0
Votes
Elsie M
September 25, 2017|
AnswerShow all 5 answers
Response from 軽井沢プリンスホテル | Property representative |
Hot bathing facilities are available at Karuizawa Prince Hotel East. The Prince Karuizawa, will be dedicated to guests in the East Main Building. Guests staying at West Cottage, East Cottage can use at separate charge on... More
1
Vote
Google Translation
cutiedoggy13
April 5, 2017|
AnswerShow all 5 answers
Response from jeffayn | Reviewed this property |
Even if you miss the last shuttle bus, there a taxi stand just right after your elevator door open. There is no worry at all . Yes, the taxi run till late nights too..
0
Votes
Room Tips
"Try the east building..."
Read review
"nothing in particular except dine outside the hotel"
Read review
"Easy Accessible from JR, but cars are not allowed to go into the cottage areas"
Read review
"Please avoid the cottages."
Read review
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