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Traveler (530)
Room & Suite (204)
Dining (46)
Overview
  • Excellent58%
  • Very good25%
  • Average8%
  • Poor4%
  • Terrible5%
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AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Offers from HOSHINOYA Karuizawa
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Offers from HOSHINOYA Karuizawa
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Reviews (386)
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All reviewskaiseki dinnerpublic onsenjapanese breakfasthotel guestsresort areabird watchingopen hoursthe ice skating rinksnow fallingstayed for two nightswithin walking distancewaiting roomcomplimentary sparkling winesoba restaurantearly summermoment you arriverelaxing vacation
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1 - 5 of 80 reviews
Reviewed 4 weeks ago via mobile

We could not have been more enchanted by the tranquil beauty of Hoshinoya Karuizawa. We booked the property sight unseen from New York City, and found ourselves immersed in nature, surrounded by water, trees, and an understated but luxurious Japanese style room on the water....More

Thank _scwong201
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded 3 weeks ago

Dear _scwong201, Thank you for coming to stay with us at HOSHINOYA Karuizawa all the way from New York City, and for taking the time to write a great review! We are very pleased to hear that you enjoyed a peaceful stay and could immerse...More

Hotel's Favorite
Reviewed June 17, 2018

This stay has changed what I want in a vacation getaway!! I cannot put into words how amazing my stay was. This was a complete nature immersion and I've never felt so relaxed and happy. The food was incredible, service superb, and friendly staff. I...More

2  Thank amandahauck
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded June 21, 2018

Dear amandahauck, Thank you for your great review of HOSHINOYA Karuizawa! It is great news to hear that you immersed yourself in your stay and were able to relax. We are delighted that you would recommend our resort as your best vacation experience, and I...More

Reviewed June 28, 2018 via mobile

Went to stay one night because they were full from the next day. Only one hour away from Tokyo but the difference was unimaginable. The air and peacefulness was already felt from the station. Huge outlet stores in front of station. Could spend hours there....More

Thank Soun A
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded July 3, 2018

Dear Soun A, Thank you for your great review of HOSHINOYA Karuizawa! We are thrilled to hear that you and your daughter could escape busy Tokyo to find some peace and relaxation with us during your brief stay. I have shared your kind comments with...More

Reviewed May 31, 2018

This is one of my favorite places to stay. I've been here a few times, we come here to relax. There are no TV's in the rooms, and the whole point is to take a break from your screens, have amazing meals and drinks, go...More

Thank RunForTheVIew
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded June 4, 2018

Dear RunForTheView, Thank you for sharing a great review of HOSHINOYA Karuizawa! It is wonderful news to hear that you were able to relax while enjoying time together and that you were satisfied with our staff, refreshments, and restaurant. We especially appreciate your positive feedback...More

Reviewed April 27, 2018

Excellent service, mesmerizing view, friendly staffs (most of them can speak Chinese). They have a 24hr lounge providing free flow of drinks and snacks (including alcohol). Every week they have a theme afternoon tea session, when I was there it's during winter time so we...More

1  Thank Adele A
Response from Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA KaruizawaResponded May 6, 2018

Dear Adele A, Thank you very much for taking the time to review HOSHINOYA Karuizawa. We are very happy to hear that you were satisfied with our staff service as well as natural surroundings and meals, especially BBQ Oranges. Our services indeed strive to allow...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Hot Tub
Details
Price range
$480 - $2,454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Karuizawa-machi
#1 Luxury Hotel in Karuizawa-machi
#2 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$480 - $2,454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Karuizawa-machi
#1 Luxury Hotel in Karuizawa-machi
#2 Spa Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (530)
Room & Suite (204)
Dining (46)
Pool & Beach (1)
Amenities (70)
Family and Play Areas (5)
Business Center & Event Rooms (2)
Questions & Answers
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Janjantong
March 3, 2018|
Answer
Response from Jonathan F | Reviewed this property |
I really think it is. But I will strongly recommend you to go to the 2 onsen for hotel guest. You will definitely enjoy it.
0
Votes
HawaiianTrippers
November 11, 2015|
Answer
Response from 212NYC11th | Reviewed this property |
There is a public Onsen that is mixed and a Hoshinoya Onsen that is separated by gender. Both are great. There is no small private family bath.
0
Votes
Room Tips
"I stayed in a hillside cabin at the end, near the private onsen. Very quiet with great views."
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"Water side rooms best- don't cheap out, worth the money!"
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"Room facing water best."
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"Even the lowest-priced rooms are very spacious and nice. Not as good a view from the balcony but still..."
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