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The Kylin Grand Hotel

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57 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 6, 2016

Our first impression of the hotel was all good. The location was good, being a short walk from the East Gate of the City Wall and Pingyao Confucian Temple. The hotel staff is friendly and helpful but some spoke very little English. However, the toilet was poorly lit. The carpet in the room was badly stained in various places. The... More 

Helpful?
Thank TnSoo
Bangkok, Thailand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 15, 2016 via mobile

Hotel is good service and good location at the old city surround by restaurant. Room is ok. If you love old Chinese style. i recommend. No swimming pool no other facility have only restaurant. Breakfast is the same other hotel not bad. For me i love this hotel

Helpful?
Thank KornJames
Shanghai, Shanghai, China
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 14, 2016

It's interesting how you get to the hotel. I booked pickup service on Ctrip, the driver somehow couldn't locate the hotel precisely, I had to call the hotel for assistance, they sent a car to pick me up. If you are a non-Chinese speaker, you'd better to arrange an airport pick-up directly with the hotel, it's only RMB100 difference, but... More 

Helpful?
Thank ZhiyiQ
Strasbourg, France
Level Contributor
143 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 17, 2014

Really nice hotel, typical Chinese decoration and big moderne rooms with nice bathroom. I stayed only one night there but it was sufficient, in the hotel itself is nothing to do. No fitness room, no swimming pool and no wifi. The breakfast was also only Chinese, absolutely not adapted for Western people. In the breakfast room you could hear the... More 

Helpful?
1 Thank G C
Botucatu, SP
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 29, 2014

I liked very much this hotel because it is a typical chinese building, with nice rooms. I have to tell you that we were among friends and none of our three rooms had air condicioner working. I did not complain with the front desk because I did not miss much the use of it. So I do not know if... More 

Helpful?
Thank Deborah B
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 5, 2014

Our room is quite comfortable. There are two bathrooms and a living area. The bed is firm and comfortable. The very dim lights in the black-tiled bathrooms make it hard to see. Of our five day stay at the Grand Kylin, coffee was available on one day. There was no bar/lounge. In fact, the dining area was the only auxiliary... More 

Helpful?
1 Thank LovePBandJ
blue ridge mountains
Level Contributor
229 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed November 30, 2013

Had a short but very pleasant stay here. Service was very friendly and helpful. Breakfast was nicely done, with a number of choices, including cooked-to-order noodles (and eggs). Our room was very comfortable and well appointed. Public spaces are very elegant. Location was an easy walk from the south gate entrance of the city wall, and not too far from... More 

Helpful?
2 Thank glassyraven
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

The design of the hotel is excellent and the staff are extremely helpful and friendly especially Sara the Sales & Marketing Manager who speaks English fluently. The building was formerly a very prestigious school and the architect who redesigned it as a hotel won a National Chinese Design award for it. We stayed for 2 nights and on the first... More 

Helpful?
1 Thank Baileysboy
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2013

Very nice and clean rooms. We got an unexpected upgrade to a beautiful suite. Sara at the reception in very helpful; she is very nice and speaks English. Bad wi fi in the rooms; breakfast should have more western options. Excellent location. Everything is within a walking distance. Spend no more than two days.

Helpful?
Thank Jb B
Melbourne, Australia
Level Contributor
72 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed in the very modern & beautiful Kylin Grand Hotel in Pingyao in an Executive Suite with was really luxurious with two toilets. We found the front desk staff to have no English skills. We had to use our excellent English speaking guide (Peyton -Hou Peng - peyton163@gmail.com) several times to help us to resolve minor problems. The Hotel... More 

Helpful?
2 Thank TravelPlanner2000
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Concierge

Additional Information about The Kylin Grand Hotel

Address: NO. 76 Chenghuangmiao Street, Pingyao County 031199, China
Location: China > Shanxi > Pingyao County
Price Range: $111 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kylin Grand Hotel 5*
Number of rooms: 65
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