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Don Bosco Hotel School

Traveler (173)
Room & Suite (29)
Dining (26)

About

#5 of 88 hotels in Sihanoukville
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
A quiet peaceful retreat away from the noisy tourist areas of Sihanoukville. This hotel is also a training center for youths from all over Cambodia who wish to learn ASEAN-standard skills that would enable them to find work in the hospitality industry. Many students would also be learning English for the first time during their 2 years' study at the hotel. Some may already speak your language if they were supported or raised in an orphanage run by people from overseas! The hotel is located about 2 kms from the city and about 3 kms from the beaches. The Don Bosco Foundation of Cambodia is a not-for-profit NGO that has been working with disadvantaged children, youths and families for about 30 years. By supporting us, you are also supporting many children, youths and families of Cambodia.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
315Reviews
8Q+A
35Room tips
Traveler rating
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  • 25
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  • 5
Time of year
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  • English
Popular mentions
Nice clean rooms with good a.c. and satellite tv. swimming pool good and the gym is dated but lots of equipment that works. Staff are heelpfull but as it's a college trying only a couple speak English. Food is ok but diddnt have the chicken or large beer the night we ordered.
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Response from BrotherRoberto, 's assistant, David at Don Bosco Hotel School
Responded 2 weeks ago
Thank you are your review and for staying with us. All reviews are appreciated, be they cool, warm or hot! Your comments regarding "only a couple speak English" is a surprise, as we teach English to all our students during the 2 years that they undergo training with us. Sometimes they are shy and rather reticent to respond. We encourage all our guests to encourage our students to respond and to be more forthcoming in practising their English skills. Your comments regarding noisy neighbours are gratefully noted and we will look into how the issue of respecting all fellow guests could be addressed.
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Hotel's Favorite
I only stayed here for 2 nights, a night either side of getting the ferry over to Koh Rong. The staff are amazing! So polite, hardworking and friendly. Have gone above and beyond standard hospitality- cannot do enough for you. They let me keep my rucksack in a baggage room for 3
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Response from daventurer, Guest Relations Manager at Don Bosco Hotel School
Responded Jan 12, 2019
Thank you for taking the time to affirm and encourage our staff and students.
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+1
The room they made look pretty as it was our honeymoon but the rest of the place is very basic, communication was very hard as they didn’t understand. Swimming pool full of bugs and not cleaned regularly by the looks of it. Bed was comfy pillows were very hard, bathroom was
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Response from BrotherRoberto, 's assistant, David at Don Bosco Hotel School
Responded 2 weeks ago
Congratulations on your marriage! We thank you for choosing our hotel for your honeymoon. We regret that there were communication problems- it is never easy to learn another foreign language in 2 years. The pool is cleaned each morning, and whenever necessary, but unfortunately, as with all outdoor pools, the climatic conditions of the day impact on what goes into the pool. Having said that, we will pass your comments regarding the pool, the bathroom and the hotel entrance to the relevant staff and students. We will do likewise with your comments about the restaurant.
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The hotel looks more like a school hostel or a youth hostel than a hotel. Absolute no ambiance. The hotel is between "nowhere and somewhere". Even the tuk-tuk drivers don't want to take you to the hotel due to the fact that the town is nothing more nothing less than a
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Response from daventurer, Guest Relations Manager at Don Bosco Hotel School
Responded Mar 16, 2019
I am relieved that your comment "avoid at all cost" refers to the town and not to the hotel per se. I am disappointed for you that the ambience of the hotel is not to your liking.. Admittedly, the hotel is now 11 years old and when it was built by kind and generous benefactors, I am sure the style was in vogue. Given that, I wish I had stayed in a hostel looking like the DBHS in the many years I spent backpacking around the globe! I have never encountered a tuk tuk driver who refuses a fare. You must have been very unlucky. The "construction site" is a huge problem for foreigners and locals alike. At least, for you and me, we possess a foreign passport and the means to leave whenever we choose to. However, as one local staff member once said to me, "This is my Cambodian life."
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Sihanoukville itself is probably the worst city we’ve ever stayed in - filthy, smelly, dusty and so much construction going on with impossible roads and traffic. The hotel appeared to be in the middle of nowhere, at the back of the school. Rooms were large and reasonable. Even
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Response from BrotherRoberto, 's assistant, david at Don Bosco Hotel School
Responded Mar 16, 2019
Thank you for the review. Towels should have been provided for any guest who requested them at the reception. As stated in the description of the hotel on Tripadvisor, our hotel is a school that is situated in the residential area of Sihanoukville, away from the touristy areas and beaches. We hope that guests may find living in the middle of 'real' Cambodian families appealing. Our hotel is part of a school. Our mission is to provide sustainable solutions to Cambodia by up-skilling her youths. From your comments about Sihanoukville, you would understand why NGOs such as ours are much needed. The restaurant service you described is not what we strive for and for that we apologise. We agree with you about our students needing encouragement. They do make mistakes. Most of them are learning a foreign language, English, for the first time, during their 2 years with us. We are always looking for good people from the lucky developed parts of our world to offer themselves as unpaid volunteers to help train the students, especially people with international hospitality experience. Not many Cambodians have the opportunity to travel or to experience international tourist-standard hotels. The ones who do, most likely, would not wish to work as an unpaid volunteer in Sihanoukville or for an NGO that relies heavily on donors, and could not afford to pay huge salaries.
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PRICE RANGE
$33 - $61 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSihanoukville ProvinceSihanoukville
NUMBER OF ROOMS
58
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