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Holiday Inn Express Hotel & Suites Jackson

93 reviews
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Traveler (4)
Room & Suite (6)
Dining (3)
Overview
  • Excellent45%
  • Very good36%
  • Average9%
  • Poor5%
  • Terrible5%
Travelers talk about
“front desk”(20 reviews)
“place to stay”(6 reviews)
“free breakfast”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Wheelchair access
3.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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All reviewsfront deskplace to stayfree breakfastmini fridgewould definitely stay here againsized roomand flat screen tvbed was comfortablesmall towncoffee makerhiefixtures
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1 - 5 of 92 reviews
Reviewed October 20, 2017

We enjoyed our stay at the Holiday Inn express in Jackson. The check in was quick and friendly. The beds were comfy and the shower good. Its good choice to stay if you are in the area. Ask for a top floor room.

Thank Barry and Nicol... G
Hotel's Favorite
Reviewed October 19, 2017

Stayed here a couple days while evacuated from the fires in Sonoma. Nice modern motel very convenient to Sutter's Creek and Plymouth winery areas. They had one of the best breakfasts I have seen in a motel as well.

Thank kelsonhoff2
Reviewed September 27, 2017

Traveled for business, horrible attempt at a fitness center, broken machines with no weights (e-mailed management about this with no response or change). WiFi not reliable. I love HIE but I won't stay here again.More

Thank Matthew L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded October 12, 2017

Hi Matthew L, Thank you for your candid review and for staying with us. I’m very sorry to hear we fell short of your expectations on most aspects of your stay. I would like to address this with you further and have sent you a...More

Reviewed July 18, 2017

Attempted to call ahead reference previous reservations and hung up on three times. Upon arrival, reservation were incorrect. Made and paid for two queens and was given a king in a disabled room. Attempted to use pool which was full of debris. Upon check out...More

1  Thank Earle L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded August 1, 2017

Hi Earle L, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide friendly accommodations and impeccable services. It is truly...More

Reviewed June 21, 2017 via mobile

A clean hotel with comfortable rooms. The beds were comfortable and clean. The front desk young lady was very helpful and kind. We were just passing through but would stay here again if in this area. The breakfast was normal for the chain hotels.

Thank GoVols1981
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Tennis Court
Details
Price range
$127 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$127 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (4)
Room & Suite (6)
Dining (3)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Stay away from the laundry area!"
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"Does not make much difference; maybe the backside is a bit more quiet. This due to the parking lot at the..."
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"Second floor rooms are quiet."
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"The best room would be in another hotel."
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