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Embassy Suites by Hilton Irvine - Orange County Airport

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#6 of 21 Hotels in Irvine
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Embassy Suites by Hilton Irvine - Orange County Airport
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1,047 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Irvine - Orange County Airport
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Showing 1,029: English reviews
Glendale, California
Reviewed August 25, 2015

We stayed at this hotel this past weekend. It is the typical Embassy configuration with a large atrium that holds the restaurant & bar. The hotel was very busy with soccer and baseball teams. When we returned from dinner at 9:00pm. It was amazing how the noise from the restaurant carried all the way up to the 8th floor and...

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Helpful?
1Thank Itsabigworld321
EmbassySuitesIrvine, General Manager at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Isabigworld321, We appreciate your recent stay and sincerely apologize that we did not exceed your expectations. We are here to accommodate our guest needs and I will be discussing your breakfast experience with our team. I would be happy to continue this conversation and how we can make it right. Please contact me directly at 949-705-5151 or by email...

irvine, United States
Reviewed August 24, 2015

Embassy suite is a big name hotel, but I find it not so. The reservation has a lot of problem. I am not sure if it is because it was overbooked or the staff needs more training, it was a lot different than what was promised to me over the phone

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Hsiang-Wei C
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Hsiang, Thank you for your recent stay and we are sorry to hear you had some challenges with your reservation. I would be more than happy to talk with you anytime to better understand your concerns and how we can make it better. Please reach out to me directly at the hotel. Our phone number is 949-553-8332. Best regards,...

san diego
Reviewed August 17, 2015

The hotel location is so handy, just off the 405, close enough to Orange Co Airport, South Coast Plaza, the Discovery Zone, etc... We traveled a 3 adults and 2 small children. The evening reception was great, and the menu offered by the Pub was quite good. We did not need to leave the hotel to find dinner. The quality...

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Helpful?
1Thank flyawaySanDiego
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear FlyawaySanDiego, It’s always great to see a wonderful family experience being shared on TripAdvisor. Thank you for your recent stay and taking the time to share your experience. We are glad that the location, accommodations and dinning exceeded expectations. We hope to see you and the rest of the family back for that weekend getaway. Best regards, Ken Director...

Avalon
Reviewed August 16, 2015

This was our third time here, it is very convenient to where we needed to be. Each time we've felt it was just, eh so-so. This time, however, we were definitely left with a bad taste.... We were a party of 4 adult (2 couples) and had reserved a king suite. At checkin we were told that "someone" had screwed...

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Helpful?
1Thank Juju90704
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Juju90704, We appreciate your loyalty and we sincerely apologize for the disruption at breakfast and the shower failure. We are glad to hear that you enjoyed your omelet and have used your comments in our morning huddle on how each department can improve the guest experience. We do apologize for the delay in fixing the shower and we will...

Reviewed August 15, 2015 via mobile

Stayed for one night for a work trip. Everyone I came into contact with was friendly and competent. Bed comfy, room spotless. The breakfast was good as usual. I ate a cooked to order omelet. Great hotel as the Embassy brand always offers. The picture is of the view from my room window.

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Helpful?
Thank Acharbonnet
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Acharbonnet, Thank you so much for sharing this great review and really appreciate the team member comment. We are glad to hear that you enjoyed breakfast and our specialty omelets. If work send you back our way we hope to see you again at the Embassy Suites Irvine or we always make for a great weekend getaway. Best regards,...

Chicago, Illinois
Reviewed August 14, 2015

Designed similar to other Embassy Suites and the room was as expected and clean. The breakfast is good and has a lot of options but we noticed it can get very crowded. You have to pay for parking which is frustrating as there is no where else to park.

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Helpful?
Thank KCH143
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear KCH143, Thank you for staying with us at the Embassy Suites Irvine and we greatly appreciate the positive feedback. It’s great to hear your family enjoyed our breakfast and we do hope to see you back soon! Best regards, Ken Director of Sales

Reviewed August 12, 2015

We were placed in a room with a view of the parking garage. They placed us in a handicap room, which we agreed to, however, my husband and two boys were not pleased with the shower. The room was very spacious and nicely decorated. A few stains on the carpet. The beds were good. The breakfast made the stay. Wonderful...

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Helpful?
Thank gilly12333345
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Gilly12333345, Thank you for your recent stay and taking the time to share. We’re glad to hear that the accommodations worked out for the family and it’s so great to hear that Breakfast made the stay. Hopefully we will see you back at the Embassy Suites Irvine and that next time you will be able to enjoy the evening...

Toronto, Canada
Reviewed August 11, 2015

When we arrived we were greeted by what we were told was an "ozone filter"...(AKA large machine to clean the air for a smoker or unknown ?? )...nice welcome ! As a Hilton Honours member, I have to say, I have never received this welcome ! My husband opted to sleep on the pull out to give the kids and...

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Helpful?
1Thank Pam H
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Pam, Thank you for your recent stay and taking the time to share your experience. We are sorry to hear that you had some housekeeping issues and this is not our standard. Your comments are helpful for training and have been discussed with the department. We are glad that you were able to enjoy our complimentary breakfast and do...

Alta Loma, United States
Reviewed August 11, 2015

Will never stay again No working shower Locked in parking garage because gate would not open I should have been refunded one nights stay as I could not take a shower and had a very important business meeting. I felt unprepared and unwashed which reflected upon my performance

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Darryl A
EmbassySuitesIrvine, General Manager at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear Darryl, I am sorry to hear about these incidents during your stay. Providing a home away from home is our standard and I would greatly appreciate the opportunity to speak with you directly. Please contact me at any time via phone or email. My direct line is 949-705-5151 and my email is Swietlana.cahill2@hilton.com Sincerely, Swietlana Cahill General Manager

San Francisco, California
Reviewed August 10, 2015

We have stayed in other Embassy Suites all over but this one wasn't so good. First of all when we first walked into the room we all noticed a weird smell. At first we thought it was smoke then we realized it was a musty smell, like that particular room hadn't been used in a while, yuck. The shower head...

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Helpful?
Thank 1Cowgirl66
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this review

Dear 1Cowgirl66, We are sorry to hear your experience was less than perfect and we discussed your review at our housekeeping meeting this morning. We will be renovating all guest suites this year and part of that project includes raising shower heads and replacing the mixing valves. We do hope that you will reconsider staying with us in the future...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Irvine is for today's traveler, who expects a hotel where modern meets convenience and guests are like family. Our hotel family promises to make you feel at home with thoughtful, caring and genuine hospitality for an unparalleled experience. *$12 million makeover of all guest suites and public areas in 2016 *Spacious Two-Room Suites and a limited number of Guest Studios *Suites feature wet bar with mini-fridge, microwave and coffee maker *Complimentary full buffet and cooked-to-order breakfast *Two hour evening Social with host-bar and light snacks *Vibrante SoCal Kitchen & Bar available for lunch and dinner *Full service Starbucks Coffee Store located in the main lobby *Close to Disneyland, Anaheim Convention Center and UC Irvine *Courtesy shuttle for John Wayne/Orange County Airport ... more   less 

Additional Information about Embassy Suites by Hilton Irvine - Orange County Airport

Address: 2120 Main St, Irvine, CA 92614-6219
Location: United States > California > Orange County > Irvine
Price Range: $138 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Irvine - Orange County Airport 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Embassy Suites Irvine
Irvine Embassy Suites
Embassy Suites By Hilton Irvine - Orange County Airport CA
Hotel Style:
#1 Family Hotel in Irvine
#4 Green Hotel in Irvine
#5 Business Hotel in Irvine
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Irvine - Orange County Airport staff and other travelers.
13 questions
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Metro Minneapolis-Saint Paul, Minnesota
San Gabriel, California
8 months ago

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Questions? Get answers from Embassy Suites by Hilton Irvine - Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The restaurants in the area close early due to he hotel being located in a business area.”
683steveo, 4 weeks ago | Read review
“All the rooms faced the atrium, so I'm sure any room was as good as ours.”
nancym368, Mar 7, 2017 | Read review
“Middle of business area - no parties in walking distance”
tomis47, Feb 28, 2017 | Read review
“The suites across from the elevator experience some noise but that lessens into the night time hours.”
  • King suite
  • King suite
  • Double room with queen beds
  • Suite showing the living area and fridge/microwave
655jillb, Feb 16, 2017 | Read review
“Nice size room, updated hotel.”
prisd, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question