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All reviewsjohn wayne airportfire pitfree parkingmain stfront desk staffmarriott brandcomplimentary coffeebusiness tripdecent sizebed was very comfortablenice lobbyconvenient locationwi fiparking structureeasy accessparking lotorange county
One of Marriotts objectives is to deliver a consistent experience. This place is that, with nothing either good or bad standing out. Breakfast over cooked and barely edible. Room well equipped, although iron was missingMore
Thank Ed B
Response from Jennifer_S2701, Front Office Manager at Courtyard Irvine John Wayne Airport/Orange CountyResponded March 5, 2017
Hello Ed B,
Thank you so much for taking the time to comment regarding your stay. I am so sorry that we were unable to deliver a great stay for you. Please feel free to reach out to me directly regarding your breakfast experience in...More
The service was excellent. The rooms were comfortable, fairly roomy, and quiet. Especially those away from Jamboree Rd. The Bistro was a pleasant surprise. Reasonably priced with a limited but varied menu. Servers were very accommodating. The entrance is off Main St. heading northwest (Look...More
no obvious construction but it is now 1 am and still trying to get to sleep and it is like someone is picking up and moving an empty metal dumpster every 5 minutes - have stayed here before and was happy but this is beyond...More
Response from Jennifer_S2701, Front Office Manager at Courtyard Irvine John Wayne Airport/Orange CountyResponded February 26, 2017
I am so sorry to hear that you did not get sleep during your stay with us, I can certainly understand how that would make for an unpleasant stay. There is currently no construction at the hotel or that adjacent buildings. I am not sure...More
Typical Courtyard setup....you know what to expect. Centrally located at Jamboree and Main. Free parking is in the back and separate from building in covered garage. Next door is a business tower with a upscale restaurant. You will have to drive to most places. I...More
The room I reserved online wasn't available so i was upgraded to a bigger room. I thought that would be a great start to our stay but it went down from there. The room was nice but first thing we noticed was a dead roach...More
1 Thank CyCh6768
Management response:Responded January 13, 2017
Thank you for taking the time to share your recent experience at the Courtyard Irvine John Wayne Airport/Orange County with us.
We pride ourselves on delivering a memorable hotel experience during your travels; we have unfortunately fallen short of our goal during your recent stay....More
Response from Karlyn B | Property representative |
Hello! Looking forward to having you stay with us. We require either a credit card at checkin which we authorize the rate you are paying plus $50 for incidentals or a cash deposit to cover the room rate and taxes and a $50... More
Hello! Looking forward to having you stay with us. We require either a credit card at checkin which we authorize the rate you are paying plus $50 for incidentals or a cash deposit to cover the room rate and taxes and a $50 deposit for incidentals, which if not used is returned to you upon checkout. Please let us know if you have any other questions.
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"Double check bathroom, bed sheets and towels before you get situated in the room. I always do!"