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Best Western Airport Plaza Inn

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Traveler (94)
Room & Suite (50)
Dining (7)
Overview
  • Excellent19%
  • Very good36%
  • Average23%
  • Poor13%
  • Terrible9%
Travelers talk about
“hot tub”(10 reviews)
“panda express”(11 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Airport Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Airport Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)
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358 results
Traveler rating
78
123
72
49
36
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LanguageEnglish
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78
123
72
49
36
Show reviews that mention
All reviewshot tubpanda expressexcellent breakfastroom rateovernight stayan older hotelfree shuttlerooms are cleanparking feethe hotel offerscoffee makerbed was very comfortablenice staybreakfast roomevery hourdonutsyogurt
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1 - 5 of 358 reviews
Reviewed 2 days ago

Good attitude and very helpful with our needs. Leticia and Lizette had great attitudes and very nice. The comfort of the stay was cozy and clean. I would recommend to stay there again. Price is a little high but worth it I guess.More

Review collected in partnership with Best Western
Thank whootybaby79
Response from 05463, Manager at Best Western Airport Plaza InnResponded yesterday

Hello, thank you so much for your feedback. We're so happy to hear that two of our staff members stood out for you and made you feel welcomed. We have notified both of them of your mention. If your ever in the area again don't...More

Hotel's Favorite
Reviewed June 10, 2018

Very clean and comfortable.Overall very satisfied with my stay. We stayed at this hotel with my mom and her brother.The rooms was well decorated and up to date. Room was neat & clean.Good thing is cleanliness.The staff was very friendly and helpful.Service has been great.We...More

1  Thank Barista B
Response from 05463, Manager at Best Western Airport Plaza InnResponded June 11, 2018

Hello Barista B, thank you so much for staying with us. We're very happy to hear that your room was very clean. Our Housekeeping team works very hard to ensure the rooms are satisfactory each and every time. We are in the midst of renovating...More

Reviewed May 30, 2018 via mobile

We stayed here for 1 night after coming of a long flight from Amsterdam. The lady at the frontdesk was friendly, we didnt have to pay for the parking, which was great. The location of the hotel is not in a great neighbourhood, it is...More

Thank Lindy061982
Response from 05463, Manager at Best Western Airport Plaza InnResponded May 31, 2018

Hello Lindy061982, Thank you for your time to rate and comment on your stay. We are saddened that it wasn't quite what you expected. We are under renovation and not only renovating the exterior but also the rooms. We are working hard to complete the...More

Reviewed May 12, 2018 via mobile

Called and cancelled with more than 24 hours notice. Employee said it was cancelled. Best Western charged my credit card anyway. Refused to refund the charges because the employee did not provide a reference number. I have a screenshot of the call so they should...More

Thank Gabriel L
Response from Lance P, Guest Relations Manager at Best Western Airport Plaza InnResponded May 15, 2018

Dear Guest, Thank you very much for your feedback and business. I also would like to apologize for the issues you experienced with your cancelled reservation. Your review will be reviewed by Upper Managment and the entire staff to ensure all guests receive exceptional service.

Reviewed May 11, 2018

This is a bottom end hotel for accommodations near the airport. The pick up van driver is also the luggage handler and there is only one person on the front desk. The hotel is old and run down although they are in the mist of...More

Thank gbwcs
Response from Lance P, Guest Relations Manager at Best Western Airport Plaza InnResponded May 11, 2018

Dear gbwcs, The staff at The Best Western Airport Plaza would like to thank you for reviewing your recent stay. I would like to apologize for the our conditions of our facility. We are currently under renovations and I am truly sorry for the lack...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Details
Price range
$120 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$120 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (94)
Room & Suite (50)
Dining (7)
Pool & Beach (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Colgaton
September 3, 2017|
AnswerShow all 6 answers
Response from Dawn S | Reviewed this property |
I think it was 6. Their website probably has that info. It was decent.
1
Vote
MikenSue726
February 15, 2017|
AnswerShow all 3 answers
Response from Lance P | Property representative |
Please contact the property after you collect your baggage. There is a Kiosk in the baggage claim area and you can call us from there. Then wait under the Airport Shuttle sign outside the baggage claim.
0
Votes
Rudi D
January 15, 2017|
AnswerShow all 2 answers
Response from Lance P | Property representative |
We do not have swimming pool, we have jazcuzzi hot tub that is outside. Also Breakfast is free and we do have hot items as well.If you would like more information please give us a call at (310) 568-0071.
0
Votes
Room Tips
"Honeymoon couple get-a-way"
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"Avoid this hotel."
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"Top floor was good but elevator is slow."
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"Maybe at the rear of the motel away from the noise of the M1 out front"
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