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Quality Inn & Suites

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126 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Redding, California
Reviewed 2 weeks ago

Tired of travelling. Had been on the road for nearly 11 hours. Wife and I stopped for the evening. Gave us a room around the back. Room had two queens as requested. First glance the window coverings were not all hooked, the window closure took forever the close properly. The bathroom appeared clean, however look closer there was mold on...

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Helpful?
Thank Ski W
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear Ski W, we are very sorry to hear about the misfortunes you encountered while staying with us. In regards to the drapes it's possible you may have been in a room that we have not yet installed new drapes in and for that I do apologize, about 85% of the rooms have new drapes and we understand this may...

Rancho Murieta, California
Reviewed 4 weeks ago via mobile

Remodel quality not good. Walls, floors feel cheap. They need to invest in new room doors. Existed ones are dented, scratched and have been painted to many times. Sheets have stains and wear area. Price too high for what you get.

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Helpful?
Thank CutterDeb
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear CutterDeb, Please accept our apologies for failing to exceed your expectations. Our team works hard to improve the quality of our rooms. About 75% of the rooms have been completely remodeled, it's possible you may have stayed in one that hasn't been. However I will talk to our housekeeping staff regarding your comments about the sheets. This should not...

Salt Lake City, Utah
Reviewed 4 weeks ago

It seemed like the semis were coming right through the room all night! Didn't sleep at all! The room also smelled like animal urine or a musty smell! Very strong! On a good note the staff were nice but short-staffed in front desk area. And, woman who worked the breakfast was not friendly. Sorry I hate giving bad reviews but...

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Helpful?
Thank deborahjodean
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear deborahjodean, we apologize for the misfortunes encountered during your stay. I'm so sorry we didn't deliver a great experience. We hope you will give us another oppoortunity to show you we can do better. Please feel free to reach out to me at scaro@qualityindio.com

Kerrville, Texas
Reviewed November 30, 2016

This Quality Inn is of a good quality. I was able to get a good night's sleep, a good breakfast, and free coffee out of the deal.The room itself is nothing decor-wise to shout home about (it reminds me a lot of the older 80's/90's style motels), but the big problem will, of course, be the noise from I-10. I'll...

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Helpful?
Thank jameygamer
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear jameygamer, Thank you for recommending our hotel. We appreciate your feedback and thank you for taking the time to tell us about your experience. We look forward to having you stay with us again.

Dunedin, Florida
Reviewed November 26, 2016

After a long day driving, this was the only hotel in the area that had rooms available. Check in was easy, desk staff was friendly, beds were great. After a quick walk-through we decided not to stay for breakfast - it was typical and the dining area was crowded. As others have said - it is VERY noisy, try not...

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Helpful?
Thank donfanone
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear donfanone, Thank you! we are happy you enjoyed the comfort of our rooms and that our staff was friendly as usual. For your convenience you may request a room away from the freeway. Be sure to request it for next time.

Reviewed November 25, 2016

I was very pleased with the room. Was spacious, bed was comfortable and I liked the big bathroom. I would have gave 5 stars but the breakfast disappointed me. Had a good variety but had to wait for things to get refilled. I would stay again.

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Helpful?
Thank Lyssa S
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Lyssa S Thank you ! We really appreciate your comments. So sorry about the breakfast, we value your comments and will discuss this with our team so we can provide better service in the future. We look forward to your next visit. Thanks again.

Las Vegas, NV
Reviewed October 7, 2016

OK so let me start off by saying that the room itself was quite comfortable. The bed was really good and the room was very clean. The wifi works excellent. I would have probably given them a 4/5 based on this but unfortunately there are other things people staying here should be aware. I booked this motel and it is...

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Helpful?
Thank anassau
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear anassau, I'm sorry to hear you won't be back. Our location may not be the right one for many people, but we are happy to say most of our guest leave satisfied with their stay. As you said "the room was quite comfortable, the bed was really good and the room was very clean and the wifi was excellent...

British Columbia
Reviewed September 18, 2016

It is a great location IF you want to see a show next door at the casino, or are tired of driving the interstate and need a room. If Coachella is your thing, good luck with that... I didn't use the pool or get up early enough for the free breakfast. Still, this was a very good value, very spacious...

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Helpful?
1Thank Ydnar
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Thanks Ydnar ! We appreciate your comments and we're glad you enjoyed your stay as well as the time spent at the casino next door. Your are correct, we are very conveniently located within a short walk to the casino. Thank you for your review, we appreciate it.

goteborg
Reviewed August 26, 2016

Staff are friendly and helpful, breakfast staff as well. There is a small pool with towels poolside which came welcome with the high temperatures around here summertime. The room didn't feel quite updated but the bathroom was clean and spacious with a separate toilet and bathtub-area. The building is noisy and we could clearly hear the next door neighbours conversations....

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Helpful?
1Thank hotelinspectorgadget
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

Dear hotelinspectorgadget, Thank you for your review. Unfortunately rooms located near the ice machine normally get the noise from it. I do apologize if this was an inconvenience. Glad you liked our breakfast selection. We look forward to your next visit and remember to request away from the ice machine. Thank you so much for taking the time to let...

Reviewed August 18, 2016 via mobile

Stayed for a couple days. Outside of hotel looks a little worn down. Holiday Inn express next door looks a lot newer. Staff was friendly, and the free breakfast was pretty nice. Room I was in was a bit trashy. Brown spackle (hopefully spackle) all over closet walls and all in the bathroom ceiling. Chipped tiles in the bathroom, room...

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Helpful?
Thank the_greg72
Selene-Caro, Manager at Quality Inn & Suites, responded to this review

We're sorry to hear you weren't very impressed. You're right it is an older property compared to the others in our area, however our staff works hard to provide you a clean and comfortable room. Our friendly front desk staff is always willing to go above and beyond to make sure your stay is enjoyable and our maintenance team ensures...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
located adjacent to the Fantasy Springs Casino and 1.5 mi to Terra Lago Golf Course. This Coachella Valley Hotel is minutes away from Palm Springs, Palm Desert, Joshua Tree National Park, Desert Hot Springs, Shopping Outlets. ... more   less 

Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92203-3402 (Formerly Clarion Inn)
Location: United States > California > California Desert > Indio
Price Range: $90 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay across from reservation desk area. Might be less seedy”
 of 5 bubbles skiw, 2 weeks ago | Read review
“Away from freeway and make sure not smelly.”
 of 5 bubbles deborahjodean, 4 weeks ago | Read review
“Very noisy - try not to stay on the side facing I-10!”
 of 5 bubbles donfanone, Nov 26, 2016 | Read review
“Stay someplace else if your budget allows”
 of 5 bubbles anassau, Oct 7, 2016 | Read review
“Avoid corner rooms”
 of 5 bubbles hotelinspectorgadget, Aug 26, 2016 | Read review
5 of 5
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