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Super 8 Indio

2.5 of 5
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81753 State Route 111, Indio, CA 92201
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Super 8 Indio
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400 Reviews from our TripAdvisor Community

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las vegas, nv
1 review
1 of 5 stars Reviewed 2 weeks ago

First room given lights were out. Second room given not cleaned properly, I found used soap in the bathtub. Third room was just okay. They would not honor my AAA discount and staff really did not try to accommodate in any other way. I will not stay there again or recommend to others. Due to no hotels available in area... More 

Review collected in partnership with Super 8

Helpful?
Thank O4798AElindal
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Dear O4798AElindal, We thank you for your review and calling our attention of our team's shortcoming. One star review is a big penalty but we understand your anger. You were checked in by our Supervisor Krystal. Room in the computer was marked clean but our HHK had pointed out the light bulb needed to be replaced. Our manager Anna was... More 

Travelers are raving about these Indio hotels

Irvine, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Check out was a nightmare. $75 charge for a bloodstained sheet? After nearly 40 minutes of arguing, the help determined that the sheet was REMOVED from the room the day I checked IN. So, why was it on my bill? The help was dismissive saying they figured the charge out and removed it so it wasn't a problem. Getting my... More 

Review collected in partnership with Super 8

Helpful?
Thank CriminalAtCheckout
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Dear CriminalAtCheckout, I am very sorry that you were not very pleased with your overall experience during your visit. Your concern is escalated to verify what took place during your stay. The charges for the stained sheet was already waived, as per checking, the stain could be removed laundry solution. I am very sorry that you were uncomfortable while waiting... More 

Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Price was higher because of holiday weekend. Had a room with a kitchenette. I personally had to defrost the refrigerator while there. Did enjoy the rooms as had a patio. The rooms seemed clean other than the frig. Breakfast had little variety--mostly carbs.

Review collected in partnership with Super 8

Helpful?
Thank juliejU9833SQ
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Hello juliejU9833SQ, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I assure you that your concerns will be forwarded to our management for further evaluation. We are confronting each of the issues that you mentioned to ensure that no guest has this experience... More 

Riverside, California
1 review
5 of 5 stars Reviewed 3 weeks ago

A budget hotel with quality staff. Not a lot of raving you can do about a budget hotel but I want to give a "Big Shout Out" to all the staff, everyone was friendly and courteous. The manger keeps a close eye on everything for his guests Check-in was a breeze. Our stay was quiet and relaxing. We had two... More 

Review collected in partnership with Super 8

Helpful?
Thank pattymcc2016
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Dear pattymcc2016, I am so glad that you enjoyed your stay and that you found the accommodations and service to be excellent. means a lot to us that you've taken the time to share this positive experience at our hotel. Thank you very much for the wonderful feedback on the effort of our staff making sure you will enjoy your... More 

South San Francisco, California
1 review
1 of 5 stars Reviewed 3 weeks ago

If hotels allow workers to stay for weeks at a time in a hotel, they should dedicate sm certain rooms. My room was disgustingl!

Review collected in partnership with Super 8

Helpful?
Thank mariapZ9772JA
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Dear mariapZ9772JA, We are sorry we disappointed you however, please know that every guest is important to us and we are held to provide everyone the best service we can offer without partiality. We want to be responsible for their room. Our registration or any good hotel like ours does NOT ask whether you are the hard working banker or... More 

Puyallup, Washington
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I am currently at this hotel. I made the HUGE mistake of not reading the reviews prior to coming. I was charged a $100 deposit 36 hours BEFORE I even stepped foot on the property WITHOUT prior notice or my permission.I called the hotel 2+ days before I arrived. I was told the manager wasn't available until the morning and... More 

Helpful?
Thank jennifero209
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Dear jennifero209, We are disheartened that you were not happy with our suite which are new, has everything new. We are at a loss as to what we can do more. We did read your review and called Wyndham to let them know that Veronica our supervisor checked you and did a courtesy call after 20 minutes and was told... More 

Camarillo
1 review
1 of 5 stars Reviewed 3 weeks ago

Only good thing about this place was that it was conveniently located for our purpose. Mattress was very soft and offered no support, pillows were lumpy. Blanket was scratchy. The rug in front and under AC unit was damp. The shower head was way too low, making washing hair a problem. The bath towels were minuscule and thin. The sink... More 

Review collected in partnership with Super 8

Helpful?
Thank petersQ2763CW
Veronica q, Guest Relations Manager at Super 8 Indio, responded to this review

Hello petersQ2763CW, Thank you for your review. We are pleased that we could be a convenience to you during your trip but we are disheartened to hear that we were not able to meet your expectations in terms of accommodation and amenities. Your comfort and convenience is our top priority and we are addressing your comments with our staff and... More 

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