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Holiday Inn Express & Suites Indio

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#3 of 15 Hotels in Indio
Certificate of Excellence
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116 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good room, well kept with comfortable beds, the location is a little remote from the center of Palm Springs area, but close to the main express way. Next door to a casino. Breakfast is simple fair but the room gets very crowded.

Helpful?
Thank lazerblazer1984
Glendora, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stay here because it's walking distance to Fantasy Springs Casino. The hotel is very clean and has a modern feel, and the complimentary breakfast is pretty good My only suggestion is that the front desk staff need to brush up on their customer service skills. I've stayed at least 4 times here. The staff needs to be more welcoming... More 

Helpful?
1 Thank Shigo28
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

Shigo28 we truly appreciate your feedback and thank you for choosing to stay with us. We will pass along your comment and work more closely with the staff to prevent this from happening again. Please accept our sincere apologies for failing to exceed your expectation in this matter. You are absolutely right, the front desk staff is the first impression... More 

Los Angeles, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must admit I was a bit apprehensive about staying at this location due to 2 ½ star rating I usually will not stay if it is not 4 or above, my friends convince me it was for only one night and we were there for a concert down the road from the hotel. Driving in 115 degree weather the... More 

Helpful?
Thank MontegoBaynlovinit
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

We are so happy your friends convinced you ! ... We know coming to the desert is not something many enjoy so we try our very best to ensure a satisfactory stay. I'm please to hear you enjoyed our accommodations and trust you had a great time at the concert. Come back and see us again. More 

New York City, New York
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel Holiday Inn Express & Suites Indio has great location and very spacious rooms. it's lose to Palm Springs and Joshua Tree National Park. I will return to Holiday Inn Express & Suites Indio again.

Helpful?
Thank Alex H
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

Thank you Alex, we are happy to hear you will be returning to stay at our location. We are pleased that you enjoyed our accommodations, See you soon ! More 

Jackson, Missouri
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

This stay was less than the usual,excellent H.I. Experience. The a/c unit was very loud every time it came on. Notified desk when we left, was told would look into it. Staff should know as they clean room it was noisy. We were there Sunday night. Wifi did not work that night nor next morning. We travel to CA., and... More 

Helpful?
Thank Richard A
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indio, responded to this review

Dear Richard A, Thank you for choosing our hotel for your recent family trip. While it is nice to know that our location was suitable for your travel needs, we are very sorry about the shortcomings you have experienced. Please be assured that the issues regarding the air conditioning unit and WiFi have been shared with our team to ensure... More 

Irvine, Calif.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 6, 2016

I have stayed at this location before. The only reason that I stayed here is because of the location to the casino. I was given a room on the first floor despite the fact that I did not want to be on the first floor. We checked in and wanted to take a quick nap before going to the Chicago... More 

Helpful?
1 Thank serenity71
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indio, responded to this review

Dear serenity71, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Indio, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the noise during your stay and... More 

Santa Clarita, California
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 4, 2016

This is the worst hotel I have ever stayed at for WIFI and management. I went to the front desk multiple times to complain of the mediocre WIFI. I use Ookla Speedtest to evaluate the hotels that I stay at and this is the first one in 5 years that consistently was either non operable or less that 3 Mbps.... More 

Helpful?
1 Thank PHIL5E
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indio, responded to this review

Dear PHIL5E, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Indio, CA. I am so sorry to see you did not enjoy your overall experience with us, especially with the internet service and pool. We’d like to obtain some additional detail regarding your experience so we have sent you... More 

Roseville, California
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 27, 2016

We reserved a room in advance at the Holiday Inn Express. We chose the Indio hotel as a stopping place on long trip from Sacramento to Peoria, AZ. We had asked for ground floor because of my age. They gave us third floor but at least they had an elevator. Their wifi was out of service, a disappointment to us.... More 

Helpful?
1 Thank Newsboymac
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

Thank you for choosing to stay at our location during your travels. We apologize for not being able to meet your ground floor request. Sometimes all we can do is accommodate to the best of our availability, we hope you understand. We are very pleased to hear that you enjoyed the pool and we do apologize for the WiFi being... More 

Mexicali, Mexico
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

I stayed for only one night, so I appreciated the fact that check out is at noon. The place is simple but complete at the same time. You get your coffee, a small fitness room, comfortable rooms, and good service. Didn't have a chance to try the pool but it looked nice.

Helpful?
Thank pllara16
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

Thank you for your review, we are pleased that you enjoyed our accommodations. Your feedback is very important to us. We hope to see you again and that you get a chance to enjoy the pool next time. More 

Derbyshire, United Kingdom
Level Contributor
105 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Good new holiday inn express (two years old) good fridge in room . Good breakfast would like to have fruit salad. Great pool and gym . wifi did not work when we were there but staff were so apologetic and helpful. Surprisingly noisy air conditioning unit for a new hotel.

Helpful?
Thank Nick J
Selene-Caro, Manager at Holiday Inn Express & Suites Indio, responded to this review

Thank you Nick for the 4 star review and for your understanding regarding our Wi-Fi. Technical difficulties beyond our control, but fortunately it has been resolved. We sincerely appreciate you taking the time to post your review and we hope you come back and see us again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Indio

Address: 84054 Indio Springs Dr, Indio, CA 92203-3402
Location: United States > California > California Desert > Indio
Price Range: $92 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Indio 2.5*
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