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Renaissance Esmeralda Resort & Spa, Indian Wells

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44400 Indian Wells Ln, Indian Wells, Greater Palm Springs, CA 92210
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (837)
Room & Suite (208)
Pool & Beach (124)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Esmeralda Resort & Spa, Indian Wells
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Indian Wells
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover the natural beauty of Indian Wells, California from Renaissance Indian Wells Resort & Spa. Our sophisticated golf and spa hotel resort is a restful sanctuary set against the backdrop of the beautiful Coachella Valley.
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Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Tennis court
Kids club
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Hotel links
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Location

Full view
38Car recommended
Grade: 38 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,406Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
James P wrote a review Nov 7
1 contribution
Headed out to Indian Wells to try and get the last 2 warm days of the year. My reservation was Thursday & Friday nights. I used the mobile check-in on the Bonvoy app the day before, and I got a notification at 10am that my room was ready. It was very unexpected, and I was still in Los Angeles. I managed to get there by 1pm to actually pick up the room keys. I was given a VERY generous upgrade (Bonvoy Platinum) at the front desk. It was very unexpected, and gave my family tons of extra space so that my kids could do their distance learning Friday morning. I made sure to leave a large tip for housekeeping, as they had to clean quite more square footage in my upgraded suite. Every single employee I encountered thanked me for my business. The Esmeralda is happy to be open to customers, and it shows. As far as Covid.... Amenities: hot tubs are closed, which could be inconvenient as the winter season is beginning. Cava had just opened for full breakfast service the day before I arrived. I had intended to eat there on Saturday morning, but a freak wind storm blew through (several trees were uprooted on the property) and outdoor dinning was not possible. Outdoor seating is available for the Lobby Bar; Pizza place is still closed. Cleanliness: Hand sanitizer available at every entrance, inside every elevator, and at various other places throughout the property. You can't go 50 feet without encountering a touchless sanitizer dispenser. Remote controls for the TVs were wrapped in disposable plastic bags. All toiletries were individually wrapped. And... here's how I know that they are keeping the rooms empty for 24 hours after a guest checks out: they asked me when I wanted to leave. 2pm? 4pm? I asked them if they needed the room for Saturday night, because I didn't want to be a bother. No, they didn't need the room because nobody was going to be staying in it. Masks: pretty much every single person I saw had a mask indoors. I saw one woman come in from the pool without a mask, and she got about 20 feet before she was intercepted by a manager. How did he handle it? He gave her a free mask! Problem solved! In summary, the Esmeralda was a perfect weekend getaway, and exactly what I needed. Anyone in Southern California: It's only 2 hours away, and no airports! I can't wait to come back when the pizza place and the hot tubs are open, but honestly, I'll probably come back before then.
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Date of stay: November 2020
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Room Tip: If you're Bonvoy Platinum or higher, check in for the weekend on a Thursday.
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dparis wrote a review Nov 7
jackson13 contributions27 helpful votes
The hotel is in great shape. The rooms were updated and ours had a balcony that overlooked the golf course. The pool area was fantastic. There wasn't much in the way of restaurants due to the virus but you could order at the pool and they would deliver it to you. I would stay there again.
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Date of stay: November 2020
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The_Travel_Family wrote a review Aug 2020
Las Vegas, Nevada533 contributions244 helpful votes
+1
Like others I took advantage of booking this hotel using Bonvoy points. We upgraded to a 1 bedroom executive suite (see pics). This was clean/spacious and renovated to a great standard. Due to covid many items were removed from the room, I requested they return the coffee maker, the iron/board and (2 drinking glasses). Various TV channels could not pic up a signal and the internet tv would often drop out. The room comes with complimentary bottled water, however I had to request this be delivered daily. I feel this should be delivered as standard each morning to guest rooms, rather than have me feel like I am nagging the hotel staff all the time. Pool area was great for the kids, apart from some annoying adults throwing toy baseballs around 🙄 why??? Grow up. Note behind the beach/sand area are cabanas at a charge, they look awful and well used/worn, there are no free beds on the sand like the website picture makes out. Also the sand area has no shade. The pool service was good, the food choices were limited and basic, and served to you in a togo box. Not sure why they feel the need to do this because of covid. Anyway, the food was ok at best. During our stay they introduced wrist bands for the pool area. We did not wear ours but showed them on entry to the pool. I feel this is a tacky move by the hotel, Im not on a club 18-30s vacation, just stick with guests giving there room number instead! Hotel has places covid stickers on most indoor seating area’s so not many people hanging around. Why not just separate them 6ft and people can use these area’s instead of melting outside. Overall for a practically free stay this was a pretty good hotel choice.
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Date of stay: August 2020Trip type: Traveled with family
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travelsnoopy14 wrote a review Jul 2020
Los Angeles, California15 contributions3 helpful votes
Decided to take a few days off and take advantage of the Marriott points sale and stayed here from Wed through Friday. The hotel is really clean, there is hand sanitizing stations all over the property. There are measures in place to keep everyone safe. All the staff are very attentive and nice. They really appreciate people coming. Masks are required everywhere except when you are in the pool. The pool was pretty deserted Wed and Thur but families are checking in Thursday pm and by the time I left, there were more people. The $36 resort fee has a $20 food credit per day. The food choices and times are limited for take out only but it was fine as I went into Palm Springs for lunch one of the days. went to Joshua tree one evening to see the Milky way and the Comet. It was a perfect relaxing trip Only the pool is open with limited hours. Spa and gym closed.
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Date of stay: July 2020
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Room Tip: I did not pay extra for a pool side view but my room faces the lagoon and towards Hwy 111 which...
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Brianna Nicolee wrote a review Jul 2020
Malibu, California3 contributions3 helpful votes
I stayed with my entire family Fourth of July weekend and decided to cut our stay short they did not provide food options for kids only had takeout for breakfast the front desk was very unprofessional I believe the front desk manager Andrew (I believe that’s his name) was very unprofessional extremely arrogant and did not take feedback very well I am not sure what his background and or experience however working in hospitality for over 28 years I expected someone with great customer service that is able to articulate and anticipate the needs of their guest. The front desk manager was very argumentative and combative. The front desk is the face of your hotel I must say that this property is very ugly. Train your staff on customer service 101
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Date of stay: July 2020Trip type: Traveled with family
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PRICE RANGE
$230 - $684 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance esmeralda hotel indian wells, renaissance esmeralda resort and spa, renaissance indian wells, indian wells renaissance
FORMERLY KNOWN AS
Renaissance Esmeralda Indian Wells Resort & Spa
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsIndian Wells
NUMBER OF ROOMS
560
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Frequently Asked Questions about Renaissance Esmeralda Resort & Spa, Indian Wells
Which popular attractions are close to Renaissance Esmeralda Resort & Spa, Indian Wells?
Nearby attractions include City Hall (0.7 miles) and Eisenhower Walk of Honor (0.7 miles).
What are some of the property amenities at Renaissance Esmeralda Resort & Spa, Indian Wells?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Renaissance Esmeralda Resort & Spa, Indian Wells?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Renaissance Esmeralda Resort & Spa, Indian Wells?
Conveniently located restaurants include Lantana, Vue Grille and Bar, and Agave Sunset.
Are there opportunities to exercise at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is Renaissance Esmeralda Resort & Spa, Indian Wells located near the city center?
Yes, it is 0.7 miles away from the center of Indian Wells.
Are any cleaning services offered at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Esmeralda Resort & Spa, Indian Wells offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Esmeralda Resort & Spa, Indian Wells?
Many travelers enjoy visiting Sunnylands Center & Gardens (6.2 miles) and Coachella Valley History Museum (6.0 miles).
Does Renaissance Esmeralda Resort & Spa, Indian Wells have any great views?
Yes, guests often enjoy the mountain view available here.