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This is our 5th or 6th visit to this property. The staff is the finest I have encountered at any Hilton property and rivals Ritz Carlton in service. They are building a new tower which should be open soon. We were able to preview the...More
3 Thank Gary B
Response from Kim-Erin J, Guest Relations Manager at The Waterfront Beach Resort, A Hilton HotelResponded December 28, 2017
Dear Gary B,
Thank you for taking the time to let us know about your recent stay here at The Waterfront. I am so happy to read you encountered our wonderful hospitality team at their best. We take your feedback to heart and use it...More
We had a great 2 day stay at the Waterfront Hilton. All the staff was friendly, courteous, and had smiles on their faces. There was a good selection of food served at the Boardwalk Restaurant. The hotel was conveniently located across the street from the...More
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Response from Kim-Erin J, Guest Relations Manager at The Waterfront Beach Resort, A Hilton HotelResponded 2 days ago
Thank you for taking the time to write such a wonderful review of your stay. Happy to hear that you took advantage of our wonderful location. We know you have many options when choosing where to stay in Orange County. Thank you for...More
A very pretty property, albeit still under some minor construction. Stayed in a Twin Dolphin Tower suite - the room was spacious and well-decorated, with very comfortable beds and nice towels. A special shout-out to the service, which elevated an already pleasant stay. Every staff...More
1 Thank TAMember484
Response from Kim-Erin J, Guest Relations Manager at The Waterfront Beach Resort, A Hilton HotelResponded 3 days ago
Thank you kindly for your recent review of your stay. I am so happy to hear your encountered our warm hospitality first hand from our wonderful associates. I am thrilled you were able to stay in our beautiful new Twin Dolphin Tower. We...More
My sister and I did a little Brother/Sister Sibling Getaway and had a great vacation. We stayed in a Oceanfront 2 Double Bed room and had a great view of the ocean which never gets old. The overall resort is so nice and clean. The...More
The absolute correct answer is YES, there are many suites in the new tower that offer pier views. For the best rates and views guaranteed, call the hotel direct and ask for Joseph Boyer, our Director of VIP Services and head... More
The absolute correct answer is YES, there are many suites in the new tower that offer pier views. For the best rates and views guaranteed, call the hotel direct and ask for Joseph Boyer, our Director of VIP Services and head of reservations. He will not steer you wrong and get you exactly what you are looking for... and then book it all for you too!