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BEST WESTERN San Benito Inn

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189 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Lancaster, United States
1 review
4 of 5 stars Reviewed 1 week ago

great service, but room smelled like cigarette smoke, to the point it burned my noise and made it very uncomfortable. i complained about it twice once at check in once at 2 AM. They tried to switch rooms at 2 am but i was not having it. staff Should of switched my room the first time around

Review collected in partnership with Best Western

Helpful?
Thank Joel Ortiz J
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down, I apologize. We have taken note of these... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

I was concerned about noise from nearby traffic but it wasn't an issue. I found the bed to be comfortable and I slept very well. The complimentary breakfast had a good assortment of options. From beginning to end the staff was friendly and helpful. I'd stay there again.

Review collected in partnership with Best Western

Helpful?
Thank 828sherriec
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for the positive feedback. We strive for great value, a great staff and great accommodations.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look forward to having you back with us again soon. Sincerely, Hotel Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

I stay in a lot of best westerns, like their points program and hotels are usually above average. Here in Hollister, perfectly fine except for the homeless guy in the stairwell at 530 am. No security and no one in the office for checkout. Won't be back there anytime soon.

Helpful?
Thank davewF1843YB
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for the review. I’m sorry we failed to meet your expectations.I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in... More 

San Diego CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

Property and rooms recently remodeled - very attractively done. Breakfast includes hot items - waffles and eggs/bacon. Very attentive/helpful staff. Soundproofing done on the rooms, but best to be on the north/pool side of the property for quietest rooms.

Review collected in partnership with Best Western

Helpful?
1 Thank William P
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your... More 

Utah
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 16, 2016

This is by far the best value for a hotel in the area. The staff was extremely friendly and went out of their way to make us feel welcome. The rooms are average. They are clean, and have a strong cleaning product smell. The breakfast was great, though the eating area was one of the smallest I've ever seen. My... More 

Helpful?
Thank Stacie B
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that our hotel and the surrounding area didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give... More 

Dublin, United States
1 review
5 of 5 stars Reviewed August 15, 2016

The Best Western San Benito in, in Hollister, is one of the friendliest motels I've ever stayed in. I was traveling alone when I stayed there, and every employee of the motel was friendly and kind. My room was clean, comfortable, and attractive. The breakfast was more than ample, with many food choices. I had several enjoyable conversations with staff... More 

Review collected in partnership with Best Western

Helpful?
Thank Jean O
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the... More 

rialto, United States
1 review
3 of 5 stars Reviewed August 15, 2016

The host at the breakfast was extremely helpful and went out of her way to make sure we all left satisfied.. we all did and our youth boxers were great appreciated and happy.. this is what we strive for.

Review collected in partnership with Best Western

Helpful?
Thank Rosa D
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Sonoma County, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016

Everything about this hotel was excellent; e.g., the cleanliness and order of the rooms, the breakfast offered, and especially the staff. Wanita worked the front desk and never stopped during the time my friend and I played cards in the breakfast area. She was delightful while dealing with checking guests in, checking guests out, fielding complaints, answering phones, and making... More 

Review collected in partnership with Best Western

Helpful?
Thank Kietsa
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the... More 

Nipomo, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2016

will book on my next trip. the person at the costumer service desk was nice and will always ask if we needed anything. the crew was kind always saying hello and that's something they never do at other hotels.

Review collected in partnership with Best Western

Helpful?
1 Thank Rod C
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

Hollister, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2016

Very good hotel, nice carpet, breakfast and very good service. Always charming to be at this hotel and folks are really doing what it take to get it better. Service, internet has been good and things have really improved. Folks should plan to stay at this hotel when in the area

Review collected in partnership with Best Western

Helpful?
1 Thank Pradeep H
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN San Benito Inn

Address: 660 San Felipe Rd, Hollister, CA 95023-2805
Location: United States > California > Hollister
Price Range: $115 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Benito Inn 2.5*
Number of rooms: 42
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Also Known As:
Best Western San Benito Hotel Hollister
Best Western Hollister
Hollister Best Western
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