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Hampton Inn & Suites Highland

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Hampton Inn & Suites Highland
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425 Reviews from our TripAdvisor Community

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Showing 420: English reviews
LaAs Vegas
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Mikkia Cook greeted us upon our arrival as we were very confused by our online booking. We questioned why our card was already charged and at twice the rate being offered. She got right to work and solved our problem. She went above and beyond as well we enjoyed the breakfast buffet the shuttle service , and the close proximity... More 

Helpful?
Thank LVMoose7
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel to stay in. The staff is courteous, professional and friendly. Even before I became a diamond member, I was treated as one. The room is always clean. I like the breakfast buffet.

Review collected in partnership with Hampton

Helpful?
Thank O1128UCgaryh
Pasadena, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

Clean hotel. Staff was average. Had to wait a long time for my room. Was told the room would be ready two seperate times before I actually got in. The front desk didn't offer any alternatives while waiting. When we came back after lunch which was close to 4pm room still wasn't ready. Did get the feeling that it was... More 

Review collected in partnership with Hampton

Helpful?
Thank 282josephf
San Bernardino, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

Must visit, food is great the staff is kind and professional. The pool is always heated. You can catch the bus to the casino every half an hour and they have free cookies in the afternoon. The view out the window is so peaceful. The mini refrigerator gets nice and clod.

Review collected in partnership with Hampton

Helpful?
Thank Karmel24
Gilbert, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

Very nice and accommodating staff. Beds were for a bit too soft for my taste. I had some special needs for my quadriplegic husband and the staff was amazing. The breakfast was great; many different choices (both hot and cold).

Review collected in partnership with Hampton

Helpful?
Thank Knolson718
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, You can always count on us to help you and accommodate your needs. We are delighted you have enjoyed your stay with us and will look forward to serving you in the near future. Best regards More 

Jerome, Idaho
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hampton Inn while visiting family. Most impressive is the friendliness of the entire staff, even the maids and the security guys. The place is clean, nice enough and a good serve-yourself hot breakfast every morning. The entry is being remodeled but will be done in a week. We'll stay there again, probably next year. Rates are... More 

Helpful?
Thank IdahoJoeJerome
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guests, Yes we are working hard so you can have a new lobby and breakfast area. We trust you will enjoy the new design on your next visit. we would love to have the opportunity to serve again soon. Best regards More 

Moreno Valley, California
1 of 5 stars Reviewed 1 week ago

I wouldn't stay there again if it was for free. Horrible staff! They were rude and not so friendly at check in. The GM (Nadia) is a brat of a lady. She has no compassion in her at all. I will make sure Hilton knows what kind of sleazy hotel she is running. Breakfast ran out of food. I found... More 

Helpful?
Thank thatoneguy1979
Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

Breakfast on weekends should be open until 11 am. Shuttles back to hotel should be every thirty minutes better comps for regular guests. Room lighting and clock radios need updating should have fan in bathrooms. Need light switch in bathroom.

Review collected in partnership with Hampton

Helpful?
Thank terrygF9185AJ
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Your comments are very valuable to us and will be taken into consideration. Please bear in mind that the shuttle service to the casino is provided for your convenience by San Manuel. We will definitely share your comments with them for their consideration. we hope to serve you again in the near future. Best regards More 

San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was top notch! Excellent food choices & coffee available 7/24 which is a big plus. Security is great & made us feel secure, not only for ourselves but for our car as well. The cleanliness of our room, hallways, eating area, etc. is excellent.

Review collected in partnership with Hampton

Helpful?
Thank Liz M
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We are delighted you have enjoyed your stay with us and thank you for taking the time to write a review. We will certainly look forward to your next visit to our property. Best regards More 

Athens, Georgia
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I travel for a living and do nothing but stay in Hilton properties. This Hampton (and yes, they're usually all comparable) was a disappointment. Not well decorated, lobby a disaster, breakfast - substandard.

Helpful?
Thank christine w
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review. Our lobby is undergoing renovation at the moment and we are looking forward to the new design. It will be finished by Friday the 26th of August and we trust that our guests will enjoy it. we certainly hope that you will stay with us soon to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Location: United States > California > Highland
Price Range: $119 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
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