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Hotel Les Mars, Relais & Chateaux

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27 North St, Healdsburg, CA 95448-3827
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Traveler (105)
Room & Suite (123)
Dining (14)

About

#2 of 11 hotels in Healdsburg
Location
Cleanliness
Service
Value
Travelers' Choice
Opened in May 2005 and created by the Mars family, Hotel Les Mars brings the elegance and unobtrusive service of the finest European family hotels to Northern California. Hotel Les Mars follows the philosophy that patrons should be treated more like visiting friends than guests, and upon entering the lobby, visitors are welcomed to the warm smiles of the hotel staff, unique 17th and 18th century antiques, and a comfort found only at the home of a very good friend. Hotel Les Mars represents an intimate location, a labor of love, and a new dimension of sophisticated, luxury lodging in wine country. Andrew Harper's Hideaway Report, the definitive guide to luxury travel, commented that "Les Mars now sets the standard for luxury accommodations in Sonoma."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Car hire
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast in the room
Hiking
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English
292Reviews3Q+A76Room tips
Traveler rating
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Popular mentions
Azella M wrote a review May 2021
Novato, California41 contributions23 helpful votes
We had a wonderful stay at this hotel, just off the square. All employees whom we encountered were extremely nice and accommodating. Since things are just starting to open back up post-Covid restrictions, I don't think the hotel was very full as it was very quiet. The beds are comfortable, the amenities in the room are nice (Nespresso machine in the room for your morning coffee) Turndown service was the first we'd encountered in this pandemic world, and very nice surprise. The concierge was extremely helpful in securing reservations for wine tastings at nearby wineries and dinner reservations even on this popular weekend. My only complaint is that the included breakfast is served a bit late for our schedule - two choices, 9:00am-9:30, or 9:45/10:00. We are early-risers, so it was hard to wait so long. And the breakfast choices are very heavy - breakfast burritos or sandwiches. I would have liked a lighter fare choice, such as a continental breakfast of muffins/scones and maybe some yogurt rather than the heavy options. Otherwise, this was a great stay.
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Date of stay: May 2021
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Wandering Jew wrote a review Apr 2021
San Carlos, California42 contributions16 helpful votes
Although this hotel gets rave reviews the experience left us "raving" but not in a good way. Upon arrival we waited 30 minutes in the lobby while the receptionist sorted out the mistake made in the room assignment. The specific room we reserved and paid for was not the room we ended up occupying. As my reservation specifically stated I had rented a room on the 3rd floor with 2 queen beds and 20 foot ceilings, what was waiting for us was a king bedded room on the second floor with 10 foot ceilings. Since we were two sisters in our 70s sharing a bed wasn't on our wish list and we are a bit claustrophobic, hence the allure of a 20 foot ceiling. It was not to happen. Then came the price difference between the two rooms. The 3rd floor room was considerably more expensive than the one we spent two nights in...and of course since the hotel ran our credit card even before we arrived- we continued awkward and disappointing conversations with a series of 20 something clerks who all claimed they were hired last week and didn't know the system quite yet. The hotel claimed they could not make a monetary adjustment-- we needed to take that up with the 3rd party platform we used to make the reservation. All's well that ends well ( maybe) after a call to the reservation company who sorted out the financial discrepancy...but what a way to start a holiday. Then came the water faucet in our room which was installed backwards-- making turning it on and off a bit confusing. Then came the the ragged floor to ceiling drapes that covered the extensive windows....beautiful material drapes with
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Date of stay: April 2021
Location
Service
Room Tip: higher floors have higher ceilings and are less noisy
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MWG630 wrote a review Sep 2020
6 contributions
We arrived for a birthday weekend trip in wine country and left feeling like family. The hotel was amazing and the personal attention to detail and help was second to none. The room was like we were in France and the quality service and amenities were there for us to enjoy and relax. We have already talked about our next trip to Healdsburg. We truly appreciated Maud and Amir for their help during our stay. They both helped with questions and support during our stay. We’ve stayed at many properties around the world and these two individuals would excel at any Four Seasons, Aman, or Ritz Carlton around the world. They, along with the staff at Hotel Les Mars, were truly amazing. Don’t hesitate to make your plans for a trip to Healdsburg, just make sure you stay with our extended family!
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Date of stay: September 2020Trip type: Traveled as a couple
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Girl with a Planner wrote a review Aug 2020
San Francisco, California30 contributions9 helpful votes
We stayed for two nights during a short weekend trip. The location of this hotel couldn’t be any closer to the restaurants and main part of Healdsburg. As for the actual hotel, it was one of the most charming hotels I’ve ever stayed in. The rooms made you feel like you were in Paris. The staff was super friendly. They brought us anything we needed and even a morning breakfast delivery. We loved this hotel and will definitely choose it again when we’re in the area.
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Date of stay: August 2020Trip type: Traveled as a couple
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JoeGhazaleh wrote a review Jul 2020
Las Vegas, Nevada229 contributions30 helpful votes
+1
Came here on a business trip. The attention to detail from the customer service at the front desk to the interior of the hotel and room is like no other. Complementary wine, champagne and fresh water await you in the room. Bathtub is huge, bathroom has a bidet, bathrobes and towels are fresh and plush. I could tell hotel has water softener, very nice water. Fireplace turns on easily with a switch and beds are very very comfortable. Highly recommended!
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$595 - $855 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel les mars, relais and chateaux
LOCATION
United StatesCaliforniaSonoma CountyHealdsburg
NUMBER OF ROOMS
16
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Frequently Asked Questions about Hotel Les Mars, Relais & Chateaux
Which popular attractions are close to Hotel Les Mars, Relais & Chateaux?
Nearby attractions include Healdsburg Plaza (0.1 miles), The Shed (0.03 miles), and La Crema Tasting Room (0.2 miles).
What are some of the property amenities at Hotel Les Mars, Relais & Chateaux?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Les Mars, Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Les Mars, Relais & Chateaux?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Les Mars, Relais & Chateaux?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Les Mars, Relais & Chateaux?
Conveniently located restaurants include Guiso Latin Fusion, Valette, and Baci Cafe & Wine Bar.
Are there opportunities to exercise at Hotel Les Mars, Relais & Chateaux?
Yes, guests have access to a fitness center during their stay.
Is Hotel Les Mars, Relais & Chateaux located near the city center?
Yes, it is 0.2 miles away from the center of Healdsburg.
Are any cleaning services offered at Hotel Les Mars, Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Les Mars, Relais & Chateaux?
Many travelers enjoy visiting Hudson Street Wineries (0.6 miles).
Is Hotel Les Mars, Relais & Chateaux accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.