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Hotel Les Mars, Relais & Chateaux

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27 North St, Healdsburg, CA 95448-3827
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Traveler (110)
Room & Suite (123)
Dining (15)

About

#2 of 13 hotels in Healdsburg
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Opened in May 2005 and created by the Mars family, Hotel Les Mars brings the elegance and unobtrusive service of the finest European family hotels to Northern California. Hotel Les Mars follows the philosophy that patrons should be treated more like visiting friends than guests, and upon entering the lobby, visitors are welcomed to the warm smiles of the hotel staff, unique 17th and 18th century antiques, and a comfort found only at the home of a very good friend. Hotel Les Mars represents an intimate location, a labor of love, and a new dimension of sophisticated, luxury lodging in wine country. Andrew Harper's Hideaway Report, the definitive guide to luxury travel, commented that "Les Mars now sets the standard for luxury accommodations in Sonoma."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Car hire
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast in the room
Hiking
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English
297Reviews3Q+A77Room tips
Traveler rating
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Voyage795825 wrote a review Nov 2022
9 contributions2 helpful votes
This hotel is classically French refined. It is beautiful and a little quirky. Even the service is a little quirky, but excellent. For those who like the American hotel cookie cutter experience it is better to go elsewhere.
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Review collected in partnership with Relais & Chateaux
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mary B wrote a review May 2022
Newport Beach, California35 contributions35 helpful votes
I wish I could give more stars but since our room was over $650 a night we expected more. First the great, perfect location, comfortable bed, clean and friendly. But the misses began to add up. Our room had 2 queens with only one standard pillow on each bed. We called down and extra pillow were promptly delivered. But next I turned down the sheet on my bed and the top sheet was filthy. It obviously had not been changed. We called down and the bed was changed promptly with apologies. These are not crisp sheets. We had noticed a free standing little device prompted against the open window. that we thought was an air filter. We closed our window due to noise at night and it became apparent that the regular air conditioning was having trouble. We called down in the middle of the night because it was so hot and they explained that the whole hotel was going to have the air conditioner replaced and that they were having trouble with it. It would have been nice to betold about this when we checked in. I would have kept the curtains and windows closed during the day. Side note, it would be nice to have a charging station on the desk instead of having to search under the beds etc to find outlets for our devices. I think the biggest disappointment at this French store hotel was the continental breakfast. There is no way the sad little offering can be called continental. Healdsburg is full of bakeries so of course in our French style hotel we expected more than a hard little roll some yoghurt and a tiny bowl of granola. It you want coffee, tea, juice or anything else you have to pay more!there are only 16 rooms in the hotel so I was surprised that more effort wasn’t made. It isn’t a bad hotel by any means but for $1400 for a 2 night stay in Healdsburg we expected more.
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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kimilsley wrote a review Feb 2022
Healdsburg, California19 contributions1 helpful vote
+1
My husband and I recently stayed at Hotel La Mars and can’t wait to visit again. Very thoughtful details and the perfect location. Once checked in (with a glass of sparkling wine in hand!) we walked the streets of Healdsburg, shopping and enjoying the sites. We got a wonderful massage within walking distance from the hotel then came back to relax. I took a long bath in the most beautiful sink in tub while my hubby relaxed by the fireplace, reading by the big picture window. It was elegant, soft and so relaxing. Later that night, we went out for a cocktail then back to Chalkboard for dinner. The meal was spectacular, the service was wonderful and then we got to pop right back upstairs to our vaulted ceilings room for a lovley stay. The next moring we got room service and had excellent coffee in bed. It was raining and we snuggled in lush robes by the fireplace. A little later, we walked to a new bakery called Quail and Condor for amazing pastries and strolled the town. I can’t thank the team at Hotel La Mars enough for such a delightful stay.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AnAnthropologist wrote a review Nov 2021
Florida1280 contributions575 helpful votes
This is a nice hotel. Our room was well furnished with a gas fireplace. The bathroom was large with both a shower and a tub. It is centrally located which made it convenient to walk around Healdsburg. Guests of the hotel receive tastings at Foley wineries which was nice because we had some great wine and went to some wineries we might not have tried otherwise. However, although the front desk supposedly made reservations for us we repeatedly showed up and there was no record of a reservation for us. Fortunately, it wasn’t a busy time and we got into the wineries anyway but we felt like idiots, especially by the third time. Breakfast was included and brought to the room but got tedious because it was the same each day of our almost week long stay- scone, yogurt, fruit and muesli. Even as a continental breakfast I think it would have been nice if at least the bread product varied. Coffee and tea for breakfast were made in the machine/kettle in the room but the tea bags, coffee and cups etc. were not restocked from day to day without asking which made no sense. Were we supposed to keep the cups for the next day and wash them with shampoo? It is also very, very expensive and I thought very overpriced for what it was even if you are paying for location. The bed linens were Frette but literally full of holes. The towels were a mix of standard hotel towels and Frette linens but were similarly frayed. Parking is a short walk away in a public lot. All in all pleasant but not worth almost $1000 per night with service charge and taxes.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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micheelg wrote a review Oct 2021
San Francisco, California27 contributions50 helpful votes
Lovely big room , very comfortable bed, just a charming hotel and also a very good restaurant. Would be lovely in the winter with the fireplace. Long French doors that open into the tree top. If you can’t travel to France this hotel is your best bet. Also a very tasty restaurant right down stairs.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Parking is close by in a large public parking area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Tara G wrote a review Sep 2021
2 contributions3 helpful votes
We experienced absolutely excellent service at this hotel. The concierge went above and beyond to help us secure last minute car service (side note: do not be like us. Google lies. Uber/Lyft work in Napa but absolutely does not exist here in Healdsburg!) twice throughout our stay. The hotel is obviously historic and the details are pretty. The beds are wonderful. However, we were a bit disappointed with the overall value for what you get. When we were there, the complimentary breakfast was the exact same thing every day, delivered to your room. It got a little bit old after the second day. The safe in our room was broken upon arrival, and the fireplace in our room would not light (not a deal breaker in August, but still - would have liked everything in working order). This hotel does not have a pool or a gym or any of the other amenities that one might expect at this luxury price point. Overall, it was a good and comfortable stay but we wouldn't go out of our way to return.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Azella M wrote a review May 2021
Novato, California41 contributions25 helpful votes
We had a wonderful stay at this hotel, just off the square. All employees whom we encountered were extremely nice and accommodating. Since things are just starting to open back up post-Covid restrictions, I don't think the hotel was very full as it was very quiet. The beds are comfortable, the amenities in the room are nice (Nespresso machine in the room for your morning coffee) Turndown service was the first we'd encountered in this pandemic world, and very nice surprise. The concierge was extremely helpful in securing reservations for wine tastings at nearby wineries and dinner reservations even on this popular weekend. My only complaint is that the included breakfast is served a bit late for our schedule - two choices, 9:00am-9:30, or 9:45/10:00. We are early-risers, so it was hard to wait so long. And the breakfast choices are very heavy - breakfast burritos or sandwiches. I would have liked a lighter fare choice, such as a continental breakfast of muffins/scones and maybe some yogurt rather than the heavy options. Otherwise, this was a great stay.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Wandering Jew wrote a review Apr 2021
San Carlos, California44 contributions17 helpful votes
Although this hotel gets rave reviews the experience left us "raving" but not in a good way. Upon arrival we waited 30 minutes in the lobby while the receptionist sorted out the mistake made in the room assignment. The specific room we reserved and paid for was not the room we ended up occupying. As my reservation specifically stated I had rented a room on the 3rd floor with 2 queen beds and 20 foot ceilings, what was waiting for us was a king bedded room on the second floor with 10 foot ceilings. Since we were two sisters in our 70s sharing a bed wasn't on our wish list and we are a bit claustrophobic, hence the allure of a 20 foot ceiling. It was not to happen. Then came the price difference between the two rooms. The 3rd floor room was considerably more expensive than the one we spent two nights in...and of course since the hotel ran our credit card even before we arrived- we continued awkward and disappointing conversations with a series of 20 something clerks who all claimed they were hired last week and didn't know the system quite yet. The hotel claimed they could not make a monetary adjustment-- we needed to take that up with the 3rd party platform we used to make the reservation. All's well that ends well ( maybe) after a call to the reservation company who sorted out the financial discrepancy...but what a way to start a holiday. Then came the water faucet in our room which was installed backwards-- making turning it on and off a bit confusing. Then came the the ragged floor to ceiling drapes that covered the extensive windows....beautiful material drapes with
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Date of stay: April 2021
Location
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Room Tip: higher floors have higher ceilings and are less noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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MWG630 wrote a review Sep 2020
6 contributions
We arrived for a birthday weekend trip in wine country and left feeling like family. The hotel was amazing and the personal attention to detail and help was second to none. The room was like we were in France and the quality service and amenities were there for us to enjoy and relax. We have already talked about our next trip to Healdsburg. We truly appreciated Maud and Amir for their help during our stay. They both helped with questions and support during our stay. We’ve stayed at many properties around the world and these two individuals would excel at any Four Seasons, Aman, or Ritz Carlton around the world. They, along with the staff at Hotel Les Mars, were truly amazing. Don’t hesitate to make your plans for a trip to Healdsburg, just make sure you stay with our extended family!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Girl with a Planner wrote a review Aug 2020
San Francisco, California32 contributions10 helpful votes
We stayed for two nights during a short weekend trip. The location of this hotel couldn’t be any closer to the restaurants and main part of Healdsburg. As for the actual hotel, it was one of the most charming hotels I’ve ever stayed in. The rooms made you feel like you were in Paris. The staff was super friendly. They brought us anything we needed and even a morning breakfast delivery. We loved this hotel and will definitely choose it again when we’re in the area.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$798 - $948 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel les mars, relais and chateaux
LOCATION
United StatesCaliforniaSonoma CountyHealdsburg
NUMBER OF ROOMS
16
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HOTEL LES MARS, RELAIS & CHATEAUX - Updated 2022 Prices & Reviews (Healdsburg, CA)

Frequently Asked Questions about Hotel Les Mars, Relais & Chateaux
Which popular attractions are close to Hotel Les Mars, Relais & Chateaux?
Nearby attractions include Healdsburg Plaza (0.1 miles), The Shed (0.03 miles), and La Crema Tasting Room (0.2 miles).
What are some of the property amenities at Hotel Les Mars, Relais & Chateaux?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Les Mars, Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Les Mars, Relais & Chateaux?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Les Mars, Relais & Chateaux?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Les Mars, Relais & Chateaux?
Conveniently located restaurants include Guiso Latin Fusion, Baci Cafe & Wine Bar, and Valette.
Are there opportunities to exercise at Hotel Les Mars, Relais & Chateaux?
Yes, guests have access to a fitness center during their stay.
Is Hotel Les Mars, Relais & Chateaux located near the city center?
Yes, it is 0.2 miles away from the center of Healdsburg.
Are any cleaning services offered at Hotel Les Mars, Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Les Mars, Relais & Chateaux?
Many travelers enjoy visiting Hudson Street Wineries (0.6 miles).
Is Hotel Les Mars, Relais & Chateaux accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.