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BEST WESTERN Hanford Inn

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755 Cadillac Lane, Hanford, CA 93230
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1 room 1 adult
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BEST WESTERN Hanford Inn
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90 Reviews from our TripAdvisor Community

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Monterey, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel and rooms were nice. The women working the front desk was extremely rude. We had stayed at this hotel for business purposes multiple times the past few months. I received a phone call to notify me that our employee's dog was left in the room and that it can not be left in the room alone. I notified... More 

Review collected in partnership with Best Western

Helpful?
Thank Ramon C
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that some miscommunication regarding the welfare of a dog created some unpleasantness for you. We take real pride in providing a great guest experience even when issues must be addressed. I regret and apologize that the situation was handled poorly. When you give us another chance, you can be sure we’ll do... More 

Hanford, United States
1 review
3 of 5 stars Reviewed January 3, 2016

This hotel is rather dated but the room was clean, the bed comfortable. The breakfast was very minimal as was the breakfast seating area. Hotel dates back long before breakfasts were served. Good enough for a quick overnight stay. Room did have an odd smell.

Review collected in partnership with Best Western

Helpful?
Thank Frances S
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

California
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 21, 2015

I called in ahead to find out why my card was charged on Thursday when we're supposed to arrive on Saturday. I found out that my reservation was not showing up on their end. The person I talked to (is this supposed to be the manager?) told me to call my third party where I did the reservation with to... More 

Helpful?
Thank mazetravel
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. We always recommend booking directly with the hotel for the best rates and complete flexibility. Sometimes, our hands are tied in dealing with third-party booking agents. I apologize that this third party made an error and I hope it was resolved quickly and easily. I also hope your stay with us was perfect in... More 

Travelers are raving about these Hanford hotels

Seattle, United States
1 review
2 of 5 stars Reviewed November 13, 2015

Thought it would be good to stay local versus 16 miles away in Visalia. Wrong answer. If its late and your tired - okay. If you need a quiet evening for business travel look elsewhere. Bright ceiling lighting with no side lights/lamps. Bathroom direct line from window. Trains switching all night but most of all there must be no insulation... More 

Review collected in partnership with Best Western

Helpful?
Thank Vance J
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

Bakersfield, United States
1 review
1 of 5 stars Reviewed October 26, 2015

We stayed here a few time and did not have any problem. we came up for a soft ball tournament. The air condition was broken in room 207. When we reported this to the front desk he said he would have to tell the management which did nothing.

Review collected in partnership with Best Western

Helpful?
Thank Carrie M
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that a broken AC unit detracted so much from your stay with us. Thanks for your patience in getting that fixed. There is not always someone at the property who can fix AC units because of the level of skill necessary. I appreciate you being a repeat guest, and I hope you... More 

Orangevale, United States
1 review
2 of 5 stars Reviewed October 22, 2015

To start off: after making my reservations, a business associate recommended a different hotel in nearby Kingsburg that was supposed to be much nicer (it was) then the BW - and for about the same price. Despite my attempts, BW refused to allow me to cancel my reservation so I was stuck. The room experience was not good. Noisy neighbors... More 

Review collected in partnership with Best Western

Helpful?
Thank David M
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. You’re always welcome to cancel a reservation as long as it is within the cancellation period. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Anaheim, United States
1 review
4 of 5 stars Reviewed October 12, 2015

Nice decoration, comfortable beds, coffee maker microwave oven and cooler, good service at the reception. Great if you're staying just a couple of nights and spend most of your time outdoors. It's away from 11th street so there is no car traffic and is generally very quiet. Would definitely stay again if needed.

Review collected in partnership with Best Western

Helpful?
Thank Juan M
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your kind comments about our continuously improving hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so... More 

Litchfield Park, Arizona
2 reviews
4 of 5 stars Reviewed September 15, 2015

very good hotel, nice to see hot options for breakfast as eggs, breakfast sandwiches and waffles. Room very spacious but could use an armchair. Lobby area very small and cramped, would not work if there are more than 6 people there at the same time.

Review collected in partnership with Best Western

Helpful?
Thank Linda H
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your kind comments. I’m pleased that you enjoyed the great breakfast we provide and our large rooms. We’ll use your comments about the size of the lobby and the armchair in the room as we change and improve. We’re always working to get ever better, and your comments will make a difference. Sincerely, Hotel Manager More 

1 review
5 of 5 stars Reviewed July 31, 2015

I really like that I can find a Best Western just about anywhere I go for work. My only complaint is not being able to set-up a Business account to make it easier to book rooms for myself and my employees. The rooms are always very clean in working condition. My employees love the breakfast because it is satisfying and... More 

Review collected in partnership with Best Western

Helpful?
Thank Tim M
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thanks for your kind comments. While I can’t address any issues you may have with Best Western’s international organization, I hope you had an excellent experience at my hotel. We’ll be here for you in Hanford, California with a great hotel experience whenever you need us. Thanks again for commenting. Sincerely, Hotel Manager More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed there on our way to Sequoia National Park. The hotel was clean and quiet. Very comfortable beds. We had a good night sleep. We had a decent breakfast in the morning. Nice staff. Recommended.

Helpful?
Thank Izabela_UK
bestwesternhanfordin, Webmaster at BEST WESTERN Hanford Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

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