The Ritz-Carlton, Half Moon Bay
1 Miramontes Point Road, Half Moon Bay, CA 94019
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About
#2 of 9 hotels in Half Moon Bay
Location
4.8
Cleanliness
4.7
Service
4.5
Value
3.8
Travelers' Choice
GreenLeaders GreenPartner
The Ritz-Carlton, Half Moon Bay is a luxury spa resort in Half Moon Bay, California. Our resort is close to Elephant Seal Preserve, Art Museum, and many more attractions. With two distinct guest room experiences from the guest houses to our main building, the hotel highlights the beauty of the Northern California Pacific coast with modern and elegant decor. Relax at the spa, steam room, or swim at our indoor heated pool. Host memorable weddings or events in ocean-view spaces or use the meeting rooms for business occasions.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Tennis court
Kids club
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish, Chinese, German and 1 more
Location
50Car recommended
Grade: 50 out of 100
65Restaurantswithin 5 miles
44Attractionswithin 5 miles
1 Miramontes Point Road, Half Moon Bay, CA 94019
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We are local and booked a night to surprise my girlfriend with a proposal and as a quick weekend getaway. We didn't have a good start, but things got better later. First, the traffic to Half Moon Bay was almost always horrible. The valet greeted us as I drove to the hotel and took care of the car and the luggage. The check-in line was about 10 mins wait around 2 pm, and I was told the room was not ready. I waited in the lobby bar, which took over 20 mins to get a drink; there was only one bartender on a busy afternoon. Our room was ready at 4 pm, and we were upgraded from the no-view room to the cliff-view room. Firepit rooms or suites were available for an extra charge; surprisingly, it's not complimentary for Titanium. Anyway, the provided room was well and indeed had a beautiful sunset view which we did enjoy for our short stay. Our 2 pm late checkout request was also granted. For activities, we played tennis; they have plenty of courts, which needed to be booked a bit ahead of time. We also did a short hike to Manhattan Beach on a beautiful afternoon for a proposal. Once we returned to the room, the hotel sent a bottle of prosecco to congratulate us. We dined at Navio for dinner and then all-you-can-eat Sunday Brunch the next day. The service was the most accommodating I've ever had in any restaurant; the extremely nice staff congratulated us on our proposal. We were seated at an oceanfront table for both meals despite not reserving them, and they provided us with lovely complimentary drinks (vintage Madera after dinner and mimosa for brunch). There were many similarities between dinner and brunch menus, so it's important to plan accordingly. To me, scallops were the biggest winner, but everything else was also very good to excellent. While two meals came to a bit over $1000, including a few glasses of mid-level wine, which I find reasonable with the outstanding experience we got. Overall, I had a fantastic time at the hotel shout out to all the hotel staff. We will be back for Navio for sure. For the stay, it's a bit hard to justify the price without a special occasion, especially with the lack of high-category room upgrades. …
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful location, beach, sunset, Lobby was gorgeously decorated with LOTS of flowers for lavender? season? room had a GREAT tub with hot water immediately. loved the products they had: soap, shampoo, etc. Housekeeping was great. luxurious slippers. Only negatives: a. cheap toilet paper and tissue. You're the Ritz Carlton, go to Charmin ultra soft, go for better tissue. b. valet parking was $65/night. with NO self-park option. There's LOTS of land out here. don't charge me that. didn't make me want to tip the valet... GREAT service though!
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded 3 weeks ago
Dear spahotel, Thank you for this positive review! We are pleased to discover you enjoyed our blufftop location and that our Ladies and Gentlemen were able to make your visit all the more luxurious. Your feedback is valuable to us as we are always striving to improve. We cannot wait to welcome you again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely wonderful experience! Gorgeous property and well maintained with breathtaking views. Service was attentive, friendly and on point. Johanna at check-in was warm and welcoming. She took the time to explain all the amenities and lay out of the facility since it was our first time visiting the area. We very much appreciated the room upgrade to a beautiful coastal view. Stunning! We had a lovely dinner at Navio's and was more than happy with our menu choices. Jeff our server was friendly, humorous and very knowledgeable with the ingredients and pairing of our selection. The desserts were phenomenal, who would have thought of a "deconstructed pina colada"?! Edith, our attendant for breakfast at the Conservatory was lovely. It was evident from her vibe that she enjoyed interacting with the guests and took pride in the facility. Having a beautiful five-star resort is nothing without the people that truly make the magic happen. We will be back and will highly recommend RC Half Moon Bay to others! Thank you!…
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded 4 weeks ago
Dear Nagsteve, Thank you for your detailed five-star review! We are happy to learn that every aspect of your stay was nothing short of perfect and that our Ladies and Gentlemen, including, Johanna, Jeff, and Edith made it even more special. We hope you will join us again for a memorable and unparalleled getaway in the future. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Marriott may have purchased Ritz but the customer service and care to detail feels like RItz Carlton
This is Long but well deserved. I always loved this place, have been going to it as a local for years. However, wthe first time I went when Marriott took over, I had requested 2 suits with Ocean view a complete Anniversary package and was so disappointed. But I deceided to go back and try it out for my birtday weekend and OMG the Ritz care and customer service feeeling was back. Started out with the bell men, as he drove me to my room heimmeditaly noticed I was unhappy with the Oceanview from the outdoor seating (fireplace area) cause all I could see was grass and no ocean. I was upset cause I hsad called several times and requested and to make sure that for the patio area with the fire pit have a straight ocean view and but all I can see is grass. He immediatly packed me back up and said lets go see the manager and what he can do. He will take good care of you. Oh and did he do that Rafeal Corina, was a doll. He could see my sadness and not only did he walked me to 2 rooms to ensure I picked one that I was happy with the ocean view . He also had a bottle of champange and smores waiting for us in the room but he also went beyond making our stay amazing. His staff was all wonderful and I loved how his team reported to him and took care of their customers. They made you feel special. I stayed at Ritz in HMB many times as a local and now as an Arizonian. I was there with my Michigan friends and new AZ friends. We all defeintely will be back. I had written all their names but I lost my notes however I did take all their pictures. I wrote such a bad review the last time I stayed that I had to take the time to tell Marriott thank you for hiring a great team of employees and an amazing Manager pleasefollow up with Rafael to recognize the names of the employees in the pictures so they are recognized. Thank you for making my 50th birthday a special one. …
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Enjoy the hiking areas arund the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Apr 13, 2023
Dear S7036YDlindaz, What a pleasure it is to see that your time with us was every bit as exceptional as you had hoped for it to be! It has always been our endeavor to provide all our guests with exceptional standards of hospitality, dining, and amenities and it is a delight to know that you experienced nothing but the best during your special celebration with us. Feedback like yours helps us recognize the dedication of our Ladies and Gentlemen in crafting unforgettable vacation memories for our guests and we are glad to have treated you to just that. We eagerly look forward to hosting you again soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adrianmsimpson wrote a review Feb 2023
Great Missenden, United Kingdom26 contributions22 helpful votes
+1
When I pay $1300 a night for a room I expect, well pretty much perfection and in fairness this is a spectacular hotel, with on the whole some amazing facilities and great service. However, it is more than let down what is frankly the MOST DIRTY, DISGUSTING swimming pool complex I’ve ever had the misfortune of encountering at a hotel of ANY quality. Seriously just look at the pictures, Moss covered ‘glass’ roof tiles pouring water onto the floor and all the deck style chairs so that they can’t be used to put your towel on, a floor so fowl it beggars description and rusty hinges where ever you look. What’s almost worst is 1 YEAR ago I brought this to the attention of the management of the hotel who assured me it would be cleaned up and plans were in place for the entire complex to be rebuilt. Well a year later nothing has changed and so to stick 5 stars above the door of a property offering a fitness facility like this that’s not even deserving of 1 star, whilst charging top top dollar is an a absolute insult. Sort yourself’s out Ritz Carlton this is simply NOT good enough I’m a customer of many many years who’s spend hundreds of thousands of dollars accommodating clients at this property and others and got more coming in June and frankly had enough.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Mar 10, 2023
Dear adrianmsimpson, We are concerned to hear about your experience here. We always strive to provide exceptional getaways to all our guests and are disappointed to discover that your time here fell short of expectations. Please accept our sincerest apologies for any shortcomings during your stay and be assured that we value your constructive feedback and will share your thoughts with our Ladies and Gentlemen so improvements can be made and we are able to treat you to an improved Ritz-Carlton experience soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been several times now and the food has always been first class. My wife says the burgers are the best she has eaten and she has eaten them all over the UK! We highly recommend you to visit if nearby you will not be disappointed 👍
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Jan 17, 2023
Dear JamesBlincolnshire, We appreciate you taking the time to share your splendid experience. Nothing gives us more joy than hearing such wonderful praise from our guests. It was an absolute pleasure to welcome you back to our coastal paradise and we look forward to your return for another unforgettable experience with us soon. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To the GM at the Ritz Carlton, Half Moon Bay and to whom this may concern: For all you travelers, looking for a holiday vacation along California’s North Pacific coast at a assumed luxury property with hostel-style amenities, look no further than the Ritz Carlton at Half Moon Bay. Our family decided to spend our New Years 2022 holiday at this property and what a mistake we made. For a property that is only a little over 20 years old we soon found out it was in major need of renovations. Day 1, as it was a holiday family occasion we decided to book a premium one bedroom suite, apparently one of only two suites with an ocean view at this property (Room #660 for reference). Little did we know our suite was located right outside the service staff elevators -what a nightmare- insomnia all night long due to the noise of the elevators. The wretched noise of the elevator shaft still ringing in my head….who would place a elevator outside a luxury suite?!?! This was only the beginning. Day 2, next were the toilets -nothing better than a clogged toilet for a family of 4! Not once, but twice did we have to wait with a vile smell in our room for hotel maintenance to come unclog our toilet. And finally, Day 3, my young son goes to take a shower before bed and finds himself frightened and standing in 3-inches of water and soap as the shower drain is now clogged as well! As a result, none of us were able to take a shower due to the non-functional bathroom. To make matters worse, after nearly 2 hours, hotel maintenance was unable to fix the clogged drain and my little ones were exhausted and kept awake until 11:00pm!! What an unpleasant and frankly uncomfortable series of events and experiences. And on the eve of this New Year, my family and I scared and afraid of what we could expect next. In fact the story gets worse. We wake up the next day with no follow up from any of the hotel management staff… We go downstairs to speak with the front office director, Manuel Terra, who despite expressing concern for our situation ultimately attempts to resolve the matter by placing us in two standard adjoining guest rooms; one of which included a handicap accessible shower… (not a suite- and certainly not what we paid for!)… Mr. Terra also committed to following up with us for our troubles and inconveniences however as of this writing we are still waiting on a response from management and it has been over 12 hours! We would not have expected this with lack of responsiveness from the Director of the Front Office and Guest Relations at a Ritz… Bottom line-The inconvenience our entire family has been put thru the last few days and the fact that we were required to change rooms to a downgraded accommodation, no to mention the quality time wasted on our holiday travels is completely unacceptable. Unfortunately the hotel staff has done nothing today to make our final day at the property, and the last day of 2022 a more positive experience… As I complete my Trip Advisor review on the eve of the New Year, my family and I are extremely disappointed with the quality and service we received at this property. Furthermore as a Bonvoy Ambassador elite member, I feel that my family and I did not receive the value we paid for during our stay and in my view this property does not meet the standards of the Ritz Carlton hotel properties. Sincerely, The Nielsen Family…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Customer communication at this property is very poor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Jan 2, 2023
Dear X3215TIchristiann, We appreciate you taking the time to share your experience. We hope you will accept our sincere apologies for falling short of expectations during your stay and hope that our Ladies and Gentlemen were able to allay your concerns to the full. Should you ever choose to visit Half Moon Bay again, we hope you will allow us an opportunity to regain your trust with a stay more reflective of our standards. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The 3 is for location & the sunset. This place seems to have fallen prey to the same staffing challenges of other high end properties post pandemic. Everyone seems to be holding it together and able to respond to basic requests - but certainly not anything above and beyond. Dinner service in their casual restaurant was slow - and when the server realized he’d delivered a Pork Chop vs. the Lamb Rack I’d ordered, he didn’t make a move to correct it. No in room mini bar, or bath salts for the bath - small details that allude to all the other small details that are missed. We came to assuage our curiosity for a local staycation. Probably won’t be back.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Dec 26, 2022
Dear HighbrowLowbrow415, We appreciate your feedback and thank you for sharing it. It is disheartening to hear about your experience. You are correct in expecting the highest levels of hospitality and we sympathize with your disappointment and are deeply apologetic for falling short. We always strive to learn from our guests’ experiences, and your honest and valuable feedback is essential for us to improve. We would love for a chance to make it up with an improved Ritz-Carlton stay and hope you will think of us on your next Moon Bay getaway. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I recently stayed 3 nights at the Ritz Carlton Half Moon Bay to celebrate finishing my 7th decade. What I hoped would be a special occasion became one of my best resort experiences ever. The service at the hotel was excellent from top to bottom. The bellmen, front desk, housekeeping, and restaurants all provided terrific service. The staff I interacted with were friendly, competent and professional without being high strung or stuffy. I’ve stayed at 8 or 9 domestic Ritz properties and I think the service at Half Moon Bay is the best. Our room was clean, comfortable, and everything worked as it should (which isn’t always the case, even at high end hotels). The grounds are extremely well kept and the outdoor Christmas decorations were magnificent including a 25 foot, fully decorated tree with oversized packages all around. (Great for photo ops) The dining options vary quite a bit ranging from the outdoor Ocean Terrace, to the all purpose Conservatory, to fine dining at Navio. We ate mostly at the Conservatory where the quality of the ingredients, the food preparation, presentation and taste were very good to excellent. We chose to stay at the Ritz to celebrate a special occasion, not necessarily to save money. The Ritz might not be the best choice for those on a tight budget. But we were willing to spend extra to celebrate this milestone in my life and the Ritz staff made our stay into a 3 day celebration beyond our expectations. I highly recommend this property for special occasions or to have a nice getaway. If interested in more details about our stay, read below. The entire hotel, inside and out, was tastefully decorated with Christmas trees and decorations which really provided a festive holiday feeling. However it was the top flight service that stood out to me even more than the decorations. Before arriving I had told the hotel that I was celebrating my 70th birthday. I thought I might get a happy birthday wish from the front desk at the most or maybe a complimentary dessert. To my surprise, nearly every staff member we encountered for 3 days gave me a birthday greeting which made me feel very special! Chocolate covered strawberries were waiting in our room compliments of Mr Gorina, a manager. Our room was clean, comfortable, and everything worked as it should (which isn’t always the case, even at high end hotels). Housekeeping was responsive to our needs and did their jobs well. The grounds were extremely well kept and the outdoor Christmas decorations were magnificent including a 25 foot, fully decorated tree with oversized packages all around. We had access to the Club Lounge for one day and enjoyed 3 meals there. There is a good selection of alcoholic and non-alcoholic beverages as well as a very nice range of tasty small plates and snacks at meal times. There is an omelette station at breakfast. The Club has a super relaxed atmosphere where we could enjoy food, beverages, and conversations without feeling rushed. We actually didn’t need to go to the restaurant after dining in the Club because we were full. While there, the Executive Chef for the entire property, Roberto Leyton took the time to introduce himself us and chat for a bit about the restaurants. That just doesn’t happen at most places and was very cool. Special shout out to Violeta, Jenelle, and their team in the Club Lounge for their excellent service. Dining Aside from the Club Lounge, there are three dining options. The Conservatory serves breakfast, lunch and dinner. The fine dining option is Navio for dinner and weekend brunches. The Ocean Terrace is outdoors with a lunch/afternoon meal service. Aside from the Club Lounge, we only dined at the Conservatory. A few of the standout dishes to me were the crab meat benedict, the omelette, clam chowder, hamburger, rack of lamb, and ceviche. Austin Hope was my red wine of choice this trip. In addition to great service, the servers and restaurant manager also gave me birthday greetings and a little treat to go with each meal. Thanks to the manager, Jaime, and the entire staff. And a special thanks to Maria V for, in addition to her excellent service, is a warm person who easily connects with guests, including us! Maria V. and other staff like her are part of the reason we would choose to return to the Ritz Half Moon Bay. As a frequent traveler, I’ve stayed at many hotels that are well run with competent staff. however when the staff makes a connection with me, that is one of the things I remember when I consider where to stay the next time. Well done Ritz management and staff.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: The week prior to Christmas is not so busy. Guest House suites are super nice. Some restaurants...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Dec 20, 2022
Dear rjshibata, Thank you for choosing to stay with us and for taking the time to post such a wonderful review. We are pleased to have exceeded your expectations during your special celebration. It is our goal to create memorable experiences with enhanced hospitality and thoughtful amenities for all our guests and we are delighted you were treated to the same. Your words of praise for our Ladies and Gentlemen are much appreciated and we will surely pass them along, especially to Maria, Jaime, and Roberto. It was our pleasure welcoming you, and we hope you will make The Ritz-Carlton, Half Moon Bay your home away from home whenever your travels bring you back to our picturesque bluff-top abode. We look forward to your next visit. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were so excited to stay in such a beautiful location, ocean front. Unfortunately from the moment we arrived we felt unwelcome. We booked our rooms 5 months prior and upon arrival there was not a king size bed available as we had booked and expected. After a discussion with the staff, there was now an available King size bed for an additional cost - really!?! I think the rate of these rooms should not warrant any additional cost for what we originally booked 5 months prior. As well, there are additional charges for daily parking! We stayed for 3 nights and enjoyed the area of Half Moon Bay very much. Unfortunately after a beautiful mid morning walk along the ocean front at the hotel, we wanted to sit outside in the courtyard to take in the view. After sitting down, the server brought us menus. Once she realized we were not interested in ordering, we were asked to leave and to not take up the seats in the courtyard area. There was nobody in the area except my wife and I and our 2 friends. We certainly would not have sat down if the courtyard was busy with people ordering from the menu. As a paying client of the Hotel, we were not able to sit outside and enjoy the view. I talked to Wesley (Front Desk Manager) about this issue and was promised a call back. I have not heard from him yet. I sent an email once arriving home following our vacation, still no response. We have stayed at many amazing places in our travels. This was the most unwelcome we have felt. It seemed that the Conferences going on in the Hotel were priority, understandable but that is not a reason to ignore the other paying guests. I have never written a review before but felt the need to review this property because of our disappointment. I would not recommend staying at this Hotel.…
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Ritz Carlton Half Moon Bay, General Manager at The Ritz-Carlton, Half Moon Bay
Responded Dec 22, 2022
Dear ronaV1644AD, Thank you for sharing your feedback. Please allow us to begin by apologizing for your recent stay with us, it is certainly not the experience we wanted you to have. Our commitment to ensuring only the best for our guests is a mainstay of our trademark hospitality and we apologize for falling short of expectations. In an effort to allay your concerns and serve you better, we request that you get in touch with Joana Domingues, our Front Desk Manager, directly at joana.domingues@ritzcarlton.com at your earliest convenience. We look forward to speaking with you soon and hope to welcome you back for an improved experience in the future. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$940 - $1,254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton half moon bay hotel half moon bay, ritz carlton half moon bay, ritz half moon bay, half moon bay ritz carlton
LOCATION
United StatesCaliforniaHalf Moon Bay
NUMBER OF ROOMS
261
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Claim Your ListingTHE RITZ-CARLTON, HALF MOON BAY - Updated 2023 Prices & Resort Reviews (CA)
Frequently Asked Questions about The Ritz-Carlton, Half Moon Bay
Which popular attractions are close to The Ritz-Carlton, Half Moon Bay?
Nearby attractions include Half Moon Bay Coastside Trail (4.4 miles), Half Moon Bay State Beach (2.2 miles), and Miramar Beach (4.3 miles).
What are some of the property amenities at The Ritz-Carlton, Half Moon Bay?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Half Moon Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Half Moon Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Half Moon Bay?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Half Moon Bay?
Conveniently located restaurants include Pasta Moon, It's Italia, and Miramar Beach Restaurant.
Are there opportunities to exercise at The Ritz-Carlton, Half Moon Bay?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Half Moon Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Half Moon Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Half Moon Bay offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz-Carlton, Half Moon Bay?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Chinese.